Multiplus 3000VA, display error

[Andy99]

Hello. I have a Multiplus 3000VA on my campervan. I have conected the AC OUT to grid to charge my battery. I have a display error on the VictronConnect app showing the AC IN value under the AC OUT. See the picture atatched. What can i do? I don’t have any apliance in use at the time of the capture.

Thanks

[Netrange (Steffen)]

I hope you made a mistake … The Ac Out does not belong on the mains under any circumstances … So quickly dismantle it and connect the AC In to the mains !!!

[Andy99]

There is no conection mistake. It is just display error!

[Netrange (Steffen)]

You wrote : “I have conected the AC OUT to grid to charge my battery” ?

[Andy99]

Sorry, the AC IN.
Anyway, it changed now. Everything is back to normal.