IP 65 Blue Smart charger VRM connectivity issue

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Why can’t I connect using the VRM portal. I’ve tried as much as I know , what am I doing wrong? I’m connected via Blue Tooth, no problem. I’ve downloaded the app and have logged in. That is as far as I have got.

Confirm you mean this charger?

The IP65 model linked above is local monitoring only. (Only via bluetooth with Victron connect)

To access a device via vrm you need a GX and a victron device that connects to the GX. (Like a cerbo or ekrano)