I want to delete my account. Is that possible?
What account?
The vrm one?
To have your account deleted send through the request to community@victronenergy.com from the email address you used to create the account and I can deactivate it for you.
Hi @bachete
Do you want me to delete your account here?
Sorry, I haven’t read all of your posts.
Could you distill them into a succinct conclusion?
The community is moderated and posts are removed from time to time.
The moderation team does their best to keep the community along the spirit of the community guidelines, and edits and deletes accordingly.
I’m not sure exactly what your ultimatum is, stop moderating your posts or delete your account?
Perhaps just the expectations are a bit out here.
Victron makes code available on GitHub to help developers who want to use and modify our products, but we shouldn’t be considered an open source project. Some parts are closed source and proprietary by necessity and others by choice.
We have dedicated paid engineers who write the software and build our products.
VictronConnect is definitely not open source, it’s built using a commercial license.
Apologies if the feedback from the moderation team wasn’t clear, did you try talking to them and ask what you could do to avoid further issues?
This community site is moderated and will continue to be. That means that some kinds of posts are better elsewhere.
I try to make it clear in the guidelines what kind of content we want this site to have. It’s not for everything and there are lots of other (much larger) venues to post.
Maybe take a few weeks break and try again more slowly responding to people’s questions where you have a direct personal experience in the solution. That is the foundation of what this site is about and the best of our content.
User levels are how this site governs rate limits in posting and other actions (among other things).
There is an automated track where various actions build the user level algorithmically, but it’s also possible for moderators to advance or restrict a user level.
This is either to provide additional privileges or slow down their posting.
Slowly someone’s posting down usually comes after some other feedback from the moderation team, then subsequently if the message still doesn’t get through there will usually be a temporary suspension.
It’s rare we ban accounts completely unless they are spamming the site, and usually try to find the middle ground where everyone understands what this site is for and what kind of content we want to create here.
On discourse, members whose first post is younger than 60 days are able to remove themselves via their user panel on the site.
After this, it needs to be requested so admins can gauge the impact of removing an account - there may be a long running topic that was started and would disappear, requiring some anonymisation of content so active discussions aren’t affected.
If you would like your account to be removed, just request it here and we will action accordingly.