Low Battery, Lost BMS

[guystewart (Guy Stewart (Victron Community Manager))]

Hi @Wietze48

The issue you describe sounds very similar to something that we have resolved in Venus OS v3.53.

3.50 / 3.51 : VE.CAN losing connectivity to VM-3P75CT (Grid & AC Loads Enphase)

We have released Venus OS v3.53 that fixes the Cerbo MK2 VE.Can port 2 issue for (almost) all systems that we analysed via VRM. The complete troubleshooting processs for this is: Check if VE.Can Port 1 is in use as well. Our VRM stats show that often it’s not. In case not, replug and reconfigure the GX to work on VE.Can 1 port instead If both ports are needed, update to Venus OS v3.53 or later, which will in most cases fix the issue. Only if that doesn’t fix the issue, contact your dea…