Cerbo not loading new DESS schedules

Q&A and troubleshooting DESS
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22

The mppt’s are feeding the grid again if you disable dess in vrm and battery is full

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23

Yep! I did it immediately.
Thanks.

24

Same issue here, using 3.60 49 and Multi RS Solar

25

Seems to be fixed at the moment, anyone else testing if all is working again?

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26

Hmm yes this seems resolved now. Cerbo no longer saying DESS is “inactive” and my VRM DESS schedule just updated.

27

Dess Target soc is working again in remote console and prices for tomorrow are loaded in VRM.

Problem solved!

2 Likes
28

here with 3.54, it seems to work again..the price for tomorrow (sunday) are updated and the soc accordingly my settings..

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29

Hi all,

Good to hear everything is back in order!
There was a bug with communicating the schedule from the server to the GX, which we’ve resolved.

Terribly sorry for the inconvenience, hope you can still make use of the sunny weather (in the Netherlands at least)!

With kind regards,

Jarco

9 Likes
30

Thanks for the quick response. Have a nice weekend.

31

Back on track

1 Like
33

Thank you for the quick response and resolution.

34

Hi, has this issue raised its head again I’m in the uk on octopus agile and the VRM portal hasn’t picked up prices for tomorrow.

35

I updated the API code and it now seems to work again.
Prior to it not working I’d added an export static price, while the import price is dynamic.i also removed the export price. Not sure if there was a conflict somewhere in the system due to the use of dynamic import and static export tariff.