question

oskar avatar image
oskar asked

Failed to connect to Remote console

I have had my Cerbo for 8 months now. And have been able to connect to vrm on LAN and through internet and go to Remote console.

Yesterday when I started Remote console it’s only says Connecting. Nothing more happens. I have not changed anything.

If I go through Victron Connect and choose remote I get Failed to connect.

Somebody that know what to do?

Everything else works. What I know can I only restart the Cerbo from the remote menu. But I have unplugged i the power cable without any success for the remote console.

In settings for the device it says Remote console Enabled and up for Vrm.


cerbo gxremote console
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2 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

What firmware is on the Cerbo?
There was a fix for that in the last update 3.31.

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oskar avatar image oskar commented ·
I have 3.30. Thank you! I will update it.
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oskar avatar image
oskar answered ·

I can confirm that the remote console works again after updating to v3.31.

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