I am in the process of load testing the Victron system in my camper, and I have a question regarding the inverters performance.
I ran a load test with a heater pulling 2.300w (reported by the inverter), and after about 30 minutes the inverter shut down with a high temperature alarm. The ambient temperature was around 15 degrees and the inverter is (currently) mounted free without anything enclosing it. The inverter is running the latest firmware.
What could the issue be here? I would expect the inverter to be able to pull the 2.300w load until the batteries was empty.
The manual says it should be possible to set an alarm on any reading, but then only describes alarms for voltage, temperature, state of charge.
I really want an alarm to sound when too much current is drawn. Anyone know if this is possible?
I have tried clearing the alarm by going to the GCCX clicking Menu. Selecting notifications. Arrowing down to the alarm. Pressing the space button and pressing the center button on the CCGX.
I have also restarted the GCCX.
According to the VRM logs voltage only went to 14.22, so not sure why that alarmed. Regardless I cannot seem to clear it. Any ideas?
Yesterday i changed my low-voltage settings in VE configure. I set the low voltage pre-alarm and restart at 11.8 volts. I am running 2 x 230 ah agm super cycles.
Today i suddenly got overloaded with, for me, unnecessary VE bus low volotage L1 alarms.
From all the alarms i can only understand one of the last alarms; voltage dropped to 11,87 so that one seams logic for me. The rest of the alarms is when voltage is around 12,37 or higher. Why are these alarms?
Is the setting in VE configure the one that is connected to these alarms, or is the VE bus low voltage alarm connected to another setting? I disabled the alarm rulesin VRM so that is not the issue.
Battery SOC was around 97 percent and i am running within maximum discharge current of 92 amps
See pics below
Using a Solar Charger - MPPT 450/100 couple with two Quattros 8000 48V and connected to a li ion 12S battery bank with a voltage range of 41-48.60V .
Once the voltage reaches around 47.50V the Solar Charger - MPPT 450/100 fires an alarm Low batt. voltage alarm: Alarm .
Why is that the case and how to get it switched off?
Having an alarm state issue. In VRM I have a current alarm setup as follows on my SmartShunt Low = 0, Low Clear = 0, High = 140 and High Clear= 130. I constantly get an alarm state for low current during the day when solar is outpacing load. It never clear. Is there a better way to set this up?
Goal of the alarm is to make sure I don’t pull too much from batteries when running my Air Conditioner on RV.
- Cerbo GX
- Smart Shunt
- 100/50 MPPT
- MultiPlus II 2x120v
At what temperature will a quattro or ccgx warn and alarm?
And what action will be taken?
I labelled my Quattro AC input 1 as ‘shore power’, then set up an alarm rule on my CCGX where all input labels (not available, grid, generator, shore power) were enabled.
When I disconnected my shore power, the CCGX and VRM gave me ‘grid lost’ alarms. I acknowledged the alarm on the CCGX and reconnected shore power but it took a reset to clear the CCGX, and I can’t clear it on the VRM.
I’ve tried deleting the rule and setting up a new one, re-labelling my input as ‘grid’ to see if that’ll clear it - no luck.
Any advice appreciated - would like to clear from the VRM.
Hi I'm getting hIgh Voltage warnings on the CCGX. I understand the cells need to internally balance as it's a new system. They are, slowly, day by day.
My issue is that I have set the DVCC to 53.2V to mitigate the alarms and to allow the cells to balance but it's not stoping the alarm!.
The alarms currently trigger just above 52V.
Hi, i'm facing an problem with my easy solar 48/5000 and byd battery.
I've activated every settings in BYD menu and in CCGX menu for audible buzzer alarm but when the batterie reach the pre low batterie level or low level i receive an email (and notification on CCGX screen) but no sound. I know it work because if i activate the alarm for loss dock connection it work. Is it normal ?
I tested this unit (Multiplus 24/3000/70-50) with no AC loads connected (I removed the wires). When turning it on, the inverter LED comes on for a second or so, then switches to the red Overload LED. It's solid, not blinking.
Firmware is now 2712481. I purchased the unit July 5, 2018 through Amazon and installed it myself. It's also connected to a Venus GX.
It seems like the answer here is to contact a local resource for repair/diagnosis?
I'm new to the community, this is my actual configuration:
-2 strings of 6 x 250W Poly Total 3 KW
-48 V 320Ah C5 lead-acid traction battery
-RS Smart Solar 48/6000
After updating the firmware to the version 1.03 for connecting the VE.direct > USB interface, the inverter sometimes go in fault condition, with the alarm codes 53 (Inverter internal DC level) and 29 (Overcharging protection). Moreover these alarms are not included in the alarm list site. If anyone knows if there is a list of specific alarms for this Inverter, please let me know, Thanks!
I got this now three times during the past four weeks. Suddenly there is a Notification / alarm when the Pylontech batteries are almost full.
It starts with a "simple" Internal failure at 12:03 and after some time it is followed by a low temperature warning, today with 23.7°C ;-) followed by a second internal failure alarm at the same time.
Any ideas? Can I try to find it out what happened and what caused it.
In VRM it shows some more information
Battery Monitor  Automatic monitoring Internal error alarm: Alarm 2020-06-18 12:18:19 3m, 46s
I think it might be a sort of communication problem. The pylontech batteries doesn't show any Alarm LED or any other sign of problem. I am still running a release candidate firmware 2.60~23 and there is a some how newer version with 2.60~25 available, but in understanding never change a winning team, if not neccessary, I hope I get some advises here.
I looked at the monitoring during this time
Here some more detailed screenshot from VRM for battery information for 12:03
and for 12:18 when the second alarm notification occurred.
But I couldn't see anything really spectacular. Perhaps it might be interesting that the Pylons BMS changed exactly at the first point of time the CCL down from 80A to 20A.
Any ideas, what I can do to follow the alarms and to find out what did it cause?
Any help is welcome.
Hi, I got a "Grid Lost" alarm today but the grid power hasn't stopped working at any time. I see that the alarm has ocurred when the inverter has gone from Passthru to Inverting state. This has never happened before, so I understand it must be a bug or a new option.
Can someone help me please?
In the alarm log of VRM, I still have (for more than 2 years) an active alarm log, despite, of course the incident been closed since a long time.
It is not major issue, expect that every time I connect to VRM, I have this "VE.Bus System Overload" red bar on top screen, and need to check if this is ot a new one. Every time, fortunately, I only find this old log "VE.Bus System Alarm rule Overload 2018-10-30 08:47:23 Active".
How can I delete or inactive it, so that if I have a new alarm, I will immediately see it having it display in the red bar instead of the permanent old one?
If nothing possible on my side, can someone at Victron delete it on the VRM back-end.
My system is showing a persistent "Battery Monitor  - High voltage alarm: Alarm" on VRM, nothing is showing on the CCGX. There was an event on Dec 7th, but it quickly cleared on the CCGX, yet the error remains on the portal. I have done a complete power cycle, reboots, etc to no avail.
Portal Id: 64cfd98c15bd
In my EasySolar 5000 system running ESS I get every morning a Low Battery at around 48 V and I can't figure out from where this Alarm (setpoint) is triggered.
[image]The Low Battery parameter in the Multi are set as follows:
|Inverter DC shut-down voltage
|Inverter DC restart voltage
|Low DC alarm level||42
The Dynamic cut-off settings in the ESS assistance is unchanged starting at 48V.
DVCC is not enabled. It is pretty hard to see where some effects/settings coming from with ESS, because a lot happens in the dark background (aka blackbox).
In addition, I run Gel batteries without BMS. Float voltage is at 55.2 V, Absorb. at 56.4 V.
Inside the red led is always solid red. See Appedix B user manual: https://www.victronenergy.com/upload/documents/Manual-EasyPlus-1600-EN-NL-FR-DE-ES.pdf
But how to get rid of it? I am not using the relay. Do I need the Victron VE.direct to USB interface cable to solve this or is it not possible to get rid of this red led at all and will it always be there?
my Multi, MPPT, BMV and 4 x victron gel battery (in series) setup is generating frequent low battery voltage alarms as it dips beneath 49V (which is reportedly around 69% SOC according to the BMV).
The alarms clear almost immediately. I read some posts that suggested ESS can trigger this frequently as battery charge dips.
Is this normal for ESS and is there a way to make the alarms less frequent?
Today my 3-phase parallel Quattro system came to a halt due to L3 whent into Overload alarm.
I was running my genset (grid was connected aswell) who has priority, and is programmed to stop at 80% SoC. Venus GX relay opened and sent a signal to my genset to stop, my genset then runs for 5 extra minutes to cool down, still supplying voltage/current though.
When the genset does shutdown, then came the overload alarm.
I have gone through the excelsheet from the VRM portal and i have my suspicions on what caused it, but would like your opinion on the subject. The excel sheet is attached.
Why is the AC-In relay not triggered when the Venus genset-relay opens (signaling genset to stop)? That would send the quattros to inverter mode, and shortly after phasing in to the grid, into grid mode.
That would then actually let the genset cool down for 5minutes without any load, before it shuts down.
Alarm red LED on continuously on multi 12 1600 70. All else seems ok.
what is significance ?
I have an ongoing problem with what seems to be erroneous High Temperature alarms on the Multiplus 12/3000/120-50.
The unit details:
|MultiPlus 12/3000/120-50 120V|
|Last connection||5 minutes ago|
|Hardware configuration||Single unit|
Things I've done to troubleshoot:
-- checked all terminal connections... everything is tight.
-- manually measured surface temperature of multiplus, which ranges between 20C and 30C.
-- upgraded firmware to latest version
-- temp alarm doesn't seem to have a pattern for which it gets tripped. When the alarm goes off, there doesn't seem to be excessive load on the system.
-- I observed that the fan on the unit does not come on and I thought it was a faulty fan. I added a large load to the system by turning on the AC unit when inverting and the fan promptly came on. So, I'm thinking the fan is working as it should.
-- the unit is installed in a bench seating area, which is enclosed. I thought ventilation was a problem, so I added 4 cooling fans and external ventilation, still received alarms.
Any ideas on what else to check?
Hi all, I have a Quattro system with Venus GX and want to know if there is a cut on my AC grid line. I activated the "grid fail monitor" on my Venus GX and disconnect my grid energy but nothing happens.
I can't see any alarm saying that my grid is OFF or an email with the alarm.
There is no alarm in VRM portal or my Venus GX.
Is this option to know if I have a cut off of my grid power? If not, there is any option to know when I haven't energy from grid?
Thanks in advance.
I have a temperature probe connected directly to my Venus hub and it is used to monitor the general temperature inside the battery compartment on my RV. I had set up an alarm rule to warn of low temperature but realized I had set it up incorrectly. I deleted the Alarm Rule but now the temperature probe does not show up on the drop down list for selecting devices for Alarm Rules. I checked the Venus device but it just shows Internal Temperature as an option. How do I get the temperature probe back so I can set up an Alarm Rule?
I am using a Cerbo GX, MutiPlus, BMV-712 and SmartSolar charger combination and was wondering what the best method would be to setup those two things:
- Create an alarm, that notifies me, when the battery runs low (e.g. we have 200Ah, receive a notification when like 70Ah are reached)
- Is it possible to feed the GPS position into the VRM from a different source somehow? We have a separate GPS solution already in place and I want to avoid installing the USB GPS dongle for the Cerbo
Now I am a little bit confused with the dip switches. The manual gives an example for the standard settings 24 Volt and a low alarm at 21 Volt. How to configure the low alarm from 21 Volt to 21,6 Volt ? (or anything between 21,5 and 22 Volt?). The reason is that I run a computer network on my boat and I still need a little bit security time for the power supply.)
We have an error "COC" on two client's installations on the same product PWM LCD & USB 10A. I can't find the problem.
I have few informations.
Installation n°1 : 30W Mono Victron Energy + 10A PWM LCD & USB (photo)
Battery Voltage : 12,3V
PV voltage : Unknown
Installation n°2 : Complete kit (115W mono VE + 10A PWM LCD & USB + 60Ah GEL VE + 12V 250VA VE + 6mm² câble for every connection)
The client can't takes the voltage but she said that the error came even there is only the battery connected
Fisrt connection, the client connected the battery then the solar pannel even the order of connection was good the battery start to boil.