VRM

Hi, I've a problem with sync Ve.bus data with SOC, so the graphic result always empty. Any Idea?

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Has anyone implemented a system other then the e-mail from VRM, to report that the grid is down?

The email is not very accurate.

I looking for a way to sent a whatsapp or similar.

Thanks for your help

Hi,

The internet at the customer site went down as did the mains power., The system was functional during the whole time as there are 10kwh LiP04 batteries and virtually no load to speak of. The internet connection is back up yet I have missing data for about 15 days.

Set up is 36 x 320W PV Panels 5kva Multiplus, 3 x 150 MPPT, GX Colour Control, 10kwh LiP04 battery. What could the reason be for the missing data. We log every 15 min and do not have a micro SD card installed yet have 26.43M bytes of free disk space. Will adding a SD card help and if so what is the recommeded size?

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I have seen this issue mentioned before with Fronius PV inverters, which I think may have been fixed in a firmware update for the Venus OS. I however have a SolarEdge SE10000-H US inverter, which operates on 2-phases, L1 and L2. I only have 2 phases, not three total. I have a 2-phase MultiPlus system, operating on L1 and L2 as well. However, this is what I see when trying to configure my PV inverter:

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And as a result, this is what I see on my console, which causes incorrect readings in VRM:

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Is there a workaround, or upcoming fix in future firmware that might address this issue?

I'm trying to connect to CCGX via the VRM and make myself the administrator, but each time i do it sends request to the existing administrator. The existing administrator has gone bust so I have no access, but I want the user (not us - we sold Victron kit on behalf of the original administrator as part of larger solar package) to have access with us the administrator. Is there a way to make this happen without the existing administrator?

After watching a video about overloads, I analyzed the VE. Bus Warnings and Alarms curves of my EasySolar 24/1600 (working with ESS assistant) in order to understand the repeated overload alarms that were recorded.

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VRM Curves

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According to the video, overload situations should happen when the inverter reaches the max output power.

Here my inverter turns into overload even when it is not at the max output power.

Is this normal?

link to the video: https://www.youtube.com/watch?v=4SXtGIx0x5w

Hi,

Wondering why the online data is always around 8 hours behind and not up to date in either the app or on the webpage. For a few months, the website had live data and the app was about 8 hours behind... now neither have live data.

Hello guys!

I have three-phase ve bus system with two PV chargers.

I think I have some problem with in/out power calculation on VRM portal.

If I take one-day data from VRM its look like the PV to battery power more than the battery to consumption power. So how it's happening? If I take from battery less then I use where the excess power is going?

Hi all,

I've been trying to get something solved as a github issue but I'm not getting much progress so I"m coming to the greater community

Basically I have a MPPT 150-35, BMV-712 and a Raspberry Pie sending stats to VRM

But after months of no issues the BMV-712 stops reporting to VRM sometimes for hours, sometimes for days or weeks as below:

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and

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The only error I can see is in the ve-direct USB logs, an "Tag not found" error as below:

@400000005d50cf190828dc0c 251.526 WRN.VE.Frame: Invalid checksum: 60
@400000005d50cf301a53a59c 274.831 INF.VE.Text: Tag not found: I%�JR$�ʕ56=56
@400000005d50cf301a53c4dc 274.831 INF.VE.Text: CE=0
@400000005d50cf301a53ccac 274.831 INF.VE.Text: SOC=1000
@400000005d50cf301b39f68c 274.846 INF.VE.Text: TTG=-1
@400000005d50cf301b3a062c 274.846 INF.VE.Text: ALARM=OFF
@400000005d50cf301b3a11e4 274.846 INF.VE.Text: RELAY=OFF
@400000005d50cf301c339cb4 274.862 INF.VE.Text: AR=0
@400000005d50cf301c33a86c 274.862 INF.VE.Text: BMV=712 SMART
@400000005d50cf301c33b424 274.863 INF.VE.Text: FW=0401
@400000005d50cf301d2c50ac 274.879 WRN.VE.Frame: Invalid checksum: 41
@400000005d50cf6621c9ba14 328.956 INF.VE.Text: Tag not found: I%�JR$�ʕ0=0
@400000005d50cf6621cb96a4 328.956 INF.VE.Text: H3=-65331
@400000005d50cf6622af8a1c 328.971 INF.VE.Text: H4=4
@400000005d50cf6622b00b04 328.971 INF.VE.Text: H5=0
@400000005d50cf6622b016bc 328.971 INF.VE.Text: H6=-5508856
@400000005d50cf6623a9536c 328.988 INF.VE.Text: H7=5954
@400000005d50cf6623a9d06c 328.988 INF.VE.Text: H8=20478
@400000005d50cf6623a9d83c 328.988 INF.VE.Text: H9=0
@400000005d50cf6623aa4d6c 328.988 INF.VE.Text: H10=15
@400000005d50cf6624a33fe4 329.004 INF.VE.Text: H11=0
@400000005d50cf6624a3bce4 329.004 INF.VE.Text: H12=0
@400000005d50cf6624a3c89c 329.004 INF.VE.Text: H15=27
@400000005d50cf6624a439e4 329.004 INF.VE.Text: H16=21022
@400000005d50cf66259d18d4 329.020 INF.VE.Text: H17=6715
@400000005d50cf66259d9da4 329.020 INF.VE.Text: H18=12082
@400000005d50cf66259da95c 329.020 WRN.VE.Frame: Invalid checksum: 87

When I connect the USB ve-direct cable I see the normal things from dmesg

[ 972.941914] usb 1-1.2: new full-speed USB device number 7 using dwc_otg
[ 973.103615] usb 1-1.2: New USB device found, idVendor=0403, idProduct=6015
[ 973.103627] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 973.103634] usb 1-1.2: Product: VE Direct cable
[ 973.103642] usb 1-1.2: Manufacturer: VictronEnergy BV
[ 973.103649] usb 1-1.2: SerialNumber: VE2NHXGJ
[ 973.112960] ftdi_sio 1-1.2:1.0: FTDI USB Serial Device converter detected
[ 973.113158] usb 1-1.2: Detected FT-X
[ 973.114362] usb 1-1.2: FTDI USB Serial Device converter now attached to ttyUSB0

I've also swapped the VE-direct cables between the always working MTTP VRM reporting and BMV-712 with issues and the MTTP always reports but the BMV is always hot and miss

Without knowing why one of the sent tags is invalid I"m having a hard time progressing this issue

I'm not sure from the PIE Venus image if I can capture the USB traffic via USBMON/TCPDUMP ?

Github issues below:

https://github.com/victronenergy/venus/issues/491

https://github.com/victronenergy/venus/issues/500

Any help would be great :-) Thanks Daniel

Hello ¡

I have 4 BMV-700 monitors with 4 different groups od batteries,

It is possible to associate a name to each device within the system summary, in order to identify them in the widgets. ?

Hello..currently on the road without land connection... I am looking to install my raspberry pi/Victron during my vacation

Is there a way to do that with my « hotspot « from my iPhone.. laptop

Tks

My color control is set to Fahrenheit but VRM only displays Celsius. Anyone know how to change this?

My CCGX is currently without internet. To log data for the VRM portal, I have chosen to upload the backlog buffer manually by removing the storage device from the CCGX, a microSD card, and inserting it into my laptop and uploading the data file on it onto the VRM portal with the “Upload CCGX File” option. I did this once successfully but thereafter, I have been receiving the connection error message below on my CCGX. What does this error message mean?

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Hi! I have raspberry pi with Venus image installed. Everything worked fine. But after last time i used it (it was may 2019), it stopped connecting to VRM Portal.

Raspberry is connected to router, gets ip, i can check firmware and it has the latest installed (so it has internet access).

When i try to add a new installation (i had to delete previous one during troubleshooting) with , VRM portal says: "The site with the specified VRM Portal ID or IMEI could not be found".

What might be the problem?

The historical graphing data appears to be missing entirely ie none of the graphs are visible in the VRM. The only reasonable explanation I’ve been able to come up with is an issue on Victron’s end. Is everything operational at the moment?

Every time I refresh the page for the VRM the data goes back in time one hour. Accessing via my iPhone X on chrome.

Hallo !

For the second time this summer I have lost data in VRM - no data on dashboard or in advanced

(the system itself works fine :-)

The first time was in July, and I found out that it probably was caused by an update on July 14th.

-see post from that issue here:

https://community.victronenergy.com/questions/24318/missing-data-history-in-vrm-easysolar-24-3kva-july.html

The same thing happened on the 10th of august, which i rectified on 14th of august.
(I am not sure, but I may have switched og the main "output" switch on the 10th of August -but this shouldnt affect the CCGX/VRM /data history....?)

Both times I have rebooted the system (on site) and solved the problem.

(The system is on an island away from where I live (in Oslo) I have no means of checking on the system when I am not there.)

Very curious to why this happens....

@Guy Stewart

@mvader (Victron Energy Staff)

Eric

Hi All,

Just installed a brand-new MultiPlus II 48/5000/70 hardware rev 3. It has 459 firmware. Venus GX has 2.30 firmware

On device lists in both remote console on LAN as well as VRM, the MultiPlus II just shows as a "VE.bus device", without its full name. This is the same as with Venus GX 2.23.

The Product shows as VE.bus device, and the Product ID shows as 2623.

Why does it not show the full name of the MultiPlus, like for my other installation which has a MultiGrid in it ? The MultiGrid shows as MultiGrid 48/3000/35-50.

By the way, I have tried rebooting the Venus GX, as well as doing the "redetect system" thing, but it still stays the same.

Thanks, Steve.

Below is a screenshot of my two installations, one with the MultiGrid showing its name correctly, the other with the MultiPlus II just showing as a "VE.bus device".

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Hi colour control has frozen in pv inverter screen any hard reboot ideas? Why has this happened, can it be reset from VRM?

Many thanks

Matt

We changed CCGX with a Venus on this site

Old history data has been retained - however - since 2019-07-26 there is no data on the advanced tab. Date / time on Venus is set correctly.

Dashboard data is perfect. Installation (21159)

Hello,

Could Victron relatively easily add wind modes for the current crop of MPPT smart controllers?

As companies like Midnite Solar have added useful wind and water modes to their regular solar controllers, I was wondering if Victron might consider doing the same in the near future?

I would assume I am not going to get any clear answers on this, but have been building a regular solar system with Victron mppt controllers and VRM and am very happy with it.
In adding a wind turbine the obvious path would be something that ties into the same system flawlessly. Grateful for any hints ;)

Hello! We are havibg trouble trying to upload the configuration in the VRM portal.

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I was initially using my system until my battery reached it's SOC limit, then used grid until the sun had recharged the battery sufficiently to resume use from the battery. The problem with this is that I was using the grid at "peak" times.

So, to take advantage of "off-peak" rates I now use scheduled charging to bring the battery up to a certain SOC in the early hours of the morning, which then gives me enough battery through the peak time until the solar energy is available again.

BUT, my consumption graph does not record the grid used to charge the battery, which makes sense as I am "not consuming" at that point and will only be consuming this energy via the battery later. Therefore my consumption graph on the dashboard now shows a lower grid usage and higher battery usage, which is not reality - i.e. my grid consumption on the VRM will no longer equal my grid consumption on my municipal bill. I understand why, I just want to know is there any way to know my true grid consumption on the VRM in this configuration?

Hello,

If you have more than one BMV, it becomes really hard to read the Advanced page of VRM, because you have to remember which ID represents which BMV. If you have more than a few devices this is becomes rather impossible. See an example below:

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Please, add ability to set custom device names which would show up instead of the [292], [291], etc.

Ideally, this name would also show up in the Device list instead of all the identical "Battery Monitor" entries:

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Thank you!

Hallo !

From approx 13:30 on the 14th of July I have no data in VRM. The system itself is working fine - but I am frustrated over that I can not follow my system remotely.

Any tips on how to resolve this?

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I have an Easysolar 3 kva with 10 kw lithium ion batteries and 1800 watt of panels.

However, I do get the most important realtime data under the dashboard graph chart, and the CCGX on the Easysolar works as it should.

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Thanks,

Eric

Early last month I had gotten my site finally working with VRM Portal (once I finally got 24/7 internet there) and I had discovered the economic report functionality. While it doesn't give as much detail as I would like (I would hope for breakdown of used energy vs. max production if grid tied and selling, since production drops when batteries are full), I was eagerly awaiting digging into the reports at the start of this month once I had more data.

I had tried to check it a week or two ago and noticed that I still could not enter or select a date range, only "today". I was guessing that maybe there was an issue with database logs or something that would be temporary, but not today I still cannot select a start date beyond "today" or the automatically filled in date of yesterday. Both clicking the left arrow and trying to click any date except yesterday does not work.

Image of the screen: https://imgur.com/a/LXAuKB8

Browsers tested: Vivaldi 2.5.1525.40 (Stable channel) (32-bit), Firefox 67.0.3 (64-bit)

Hi my VRM app has been running for a couple of weeks, but now has frozen, in the menu of the colour gx I’m getting a message saying #154 dns failure, I’ve rebooted gx, and rebooted router. Any ideas?

Thanks Phil

Hi, the VRM portal of my installation (30678: Venus GX + BMV700 + MPPT + Multiplus) throws a "Timeout Error" whenever I try to download the CSV or XLS for the last 6 months or a custom period of some weeks. I assume, this is due to the large number of data, caused by higher no. of devices and short logging interval.

Is there any way to downlad smaller CSV (for shorter periods) via a script or some automated task? (as requested in https://community.victronenergy.com/questions/6467/automatic-csv-download-python-or-c.html)

Or: Are the historical data still saved on the Venus after sending to VRM via permanent Internet connection? If so, could I copy the logged data from the Venus directly (via Connect, Root access or something), in order to circumvent the VRM download troubles? (From the VGX manual, I understood that data are only stored internally and may be saved to SD card, if no Internet connection is present.)

Thx,
Thomas

Hi Guys,

I've got the above Solar Charger and can connect to it via Bluetooth and the app however I was wondering if its possible to add Remote Management via WiFi so I can see stats etc when I'm not within bluetooth range?

Thanks!

My country works in Rands (ZAR) and I don't mind using the $ price but our cost is a bit over R2 per kW and the $ price stops at $2. An easier option than adding currencies may be to just increase the range of $ to $3 or $4?