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VRM Dashboard new thing " Time To Go " under Battery section ? , appeared and vanished




Just noticed this today , appeared and disappeared within a minute.

Anyone know what that is relating to ?

Work in progress?

I am guessing time to go Batteries to full charge at current charge state ( when they are charging ) and Time to go before batteries fully depleat at current discharge state?

teloth asked
warwick answered ·

1 Answer

Phoenix inverter zero load negative value

My 24/1200 inverter shows an output current value of -0.7A in VRM. I know that the device is not accurate but that 160W fault throws the DC draw way off. If I turn of “Has DC system” in Venus OS on my pi I loose the numbers for Consumption in VRM so that isn’t a way I want to go. Would it be possible to specify a fixed offset in VRM to correct the imprecise measurement of the inverter? So that -0.7A is 0 and 0 is +0.7A? That would at least get rid of the major error whenever the inverter isn’t supplying any current.

System: SmartSolar 100/20, SmartShunt, Phoenix 24/1200. All connected with VE.Direct-USB cables to a Raspberry Pi Venus OS.



jh8001 asked
Alexandra answered ·

1 Answer

VRM on iPad2 is not loading


Just noticed that VRM portal stopped working on my iPad2.

I got a blank screen.

marekp asked

0 Answers

Quattro Low Battery Alarm/Warning during engine start

Victron enthausiats,

Almost every time I start the main engine of my boat, I get an alarm or warning for Low Battery, sometimes also for DC ripple.
I hoped the newest version of the Quattro firmware would solve these very short "disruptions'.
Can these be solved by a setting?

harold asked
harold answered ·

2 Answers

VRM Verification E-mail Not Received ?

Hi All,

I have not received the verification email to complete my registration for VRM and there is no option to resend it. Could someone please assist ?

byron asked
warwick edited ·

2 Answers

How much data is transmitted between a CCGX and the Portal

I have a remote solar installation which I monitor through the Portal, and use a sim card in a router for the connection. However I do not understand the data patterns and sizes which my service provider says I use. There is nothing else connected.

There is a connection made every eight hours between the sim card and presumably the Portal, which use around 1MB. Then there are occasionally bursts of about 3Mb each, usually occurring in groups of four. Roughly this happens about once a month.

Can anyone put an activity to the communication please? Are the large bursts (totalling 12Mb each occasion) me accessing the portal/CCGX? I need to understand the data usage to get an appropriate mobile communication package

ianwhite16 asked
ianwhite16 commented ·

1 Answer

Consumption data partly not shown on VRM Dashboard (Cerbo)
During the voyage, the alternators charge my service batteries. This is also displayed fine on 'Advanced'. AC consumption is also seen on the 'Dashbord' but it does not appear in 'Historical data' (bar graph). Do I miss something? Thanks!

yep asked
yep edited ·

2 Answers

VRM email send to the administrator

Hello everyone,

I am trying to set up VRM, when adding my raspberry PI it is sending an email to the administrator, i created a new account for VRM and afterwards i created a new installation. I tried to add my raspberry PI (running Venus) to which i have connected my Multiplus 2 and my smart solar charger.
I am not sure why i am not receiving the email to add my products to the VRM.

I purchased my raspberry PI, Smart solar charger and the Multiplus 2 second hand, i do not know from what dealer the products have been purchased, contacting the previous owner did not result in a solution unfortunately.

Is there anyway to reset the administrator or another way to add my products to VRM?

Thank you and regards

eriksijtsma asked
Paul B edited ·

1 Answer

Please clarify which VRM Portal Advanced Widgets are representing the actual logged data or is calculated values.

When investigating particular time captured data, I battle to balance the power flow through the system making use of the avalable widgets. I soon realised that not all displayed could be directly logged values. Could the widgets that is the pure data vs the calculated data be classified or detailed as such?

Pieter asked
Paul B answered ·

1 Answer

MultiPlus device missing from VRM Firmware screen

Hi, I have a MultiPlus II 48/5000 connected to a Cerbo GX. All devices reflect properly on the Device List of VRM Portal. However, when I select the firmware update option, it perform scan but only detects the SmartSolar MPPT controller.

The VRM setting on Cerbo is correct (two way communication enabled, stable internet connection through ethernet etc).

Any ideas?

brianor asked
brianor commented ·

1 Answer

Absorption times

Hi was wondering if anyone can offer some advice.

I am not sure what absorption times to set on my system. Installed in caravan with daily consumption. System includes 2000va multiplus compact and 100/50 mppt, 3 X 120ah AGM Total 360ah. Need both mppt max absorption time and multiplus absorption times not sure what to set. Will use adaptive absorption for mppt but it there is still max time to set. Thanks in advance Niall.

niallp asked
Alexandra edited ·

1 Answer

2 factor for VRM portal

Hi any plans to add 2 factor login for the VRM portal? DUO / Google Authenticator / etc? Thanks.

jabawaki asked
jabawaki commented ·

1 Answer

Multi in float, battery SOC 39%

Hi all,

I've got an off grid client with a Multi, PV inverter (SMA Sunny Boy) and DC coupled charge controller combined with battery monitor (Midnite Classic). for which I've written a script to integrate it with Venus. The PV inverter's wireless link fails at times when it rains hence it doesn't show in Venus (you only see the DC coupled charge controller) but it of course still does the job. Multi is running firmware v2624474 with PV assistant and has been updated not so long ago.

As you can see the Multi is in Float:


while the batteries are just being recharged after a couple of dark days. The charging parameters for the LFP batteries are:


Any ideas?


jbakuwel asked
jbakuwel commented ·

1 Answer

VRM shows wrong data summery for grid consumption


i have a new installed system and now i have some wonrg data in the vrm.

I run a Grid inverter and a battery system.

if i look at the "total system grid" i can not see any massive cunsumption. but in the summery for the day it mentions 2,4 kWh from the grid. How is this posslibe?

Do i have any wrong setting?


Thanks Michael


macung asked
thomasw-1 edited ·

1 Answer

Change of vrm password

Hi, tried to change my password and now cannot login to the vrm portal.

mhuusko asked
Teun Lassche (Victron Energy Staff) commented ·

2 Answers

No longer able to login to VRM, no changes made

I noticed that I cannot logon to my VRM site after it has been working for almost a year. When trying I get the incorrect credentials message. I have tried to use the forgot password procedure but I have not received any reset password emails after multiple attempts over the last month. Any ideas? Thanks in advance!!

James Johnson asked

0 Answers

No data on VRM ?

Dear all,

No data on VRM despite successful registration of the CCGX

This is the first time this has happened to me, what could be wrong or what should I do? CCGX firmware 2.66. Ethernet connection and and I tried with another ethernet cable. Please see image below, yet it's connected.


- the power plant works fine. It was commissioned on February 16/2021 and I connected to VRM on April 12/2021 (the house was in the final phase of construction, it had no internet when I commissioned).

- power plant with PV 21kWp, 4 x MPPT 250/100 + 1 x MPPT 100/20_48 + 3 x Quattro 48/5000 + 7 x Pylontech US3000.

Thanks for your help.

Yonas Kiflom


Thank you in advance for your help.

Y. Kiflom

yoki asked
Ulrich commented ·

2 Answers

Enhancement - VRM dashboard mppt breakdown request

First, the VRM dashboard is great, thanks for the excellent programming and usability.

I have multiple MPPT units in my current system. The dashboard shows the sum of them, but to see individual output, I need to go to the advanced area and look at each graph. Would it be possible to list the output of each individual MPPT unit under "PV charger" so that it looks like the information under the battery information box? Leave the sum as is, just add the smaller font area that shows up when you select "Show Details".


Jim asked

0 Answers

vrmlogger-backlog - file too big / missing data after splitting the file

Good day

We retrieved a backlog file of 1.12GB original file, see here: https://www.dropbox.com/s/tk9lnq1lh91cntb/vrmlogger-backlog.sqlite3?dl=0 , the zip file here: https://www.dropbox.com/s/j92anffr9993n3j/vrmlogger-backlog.sqlite3.zip?dl=0 (82.7MB)

We were splitting this file and imported 2 files, but are missing the very important battery SOC data.


Here the 2 files after the split:

- https://www.dropbox.com/s/kkalkyxwoa5qyq7/vrmlogger-backlog_olddata.zip?dl=0

- https://www.dropbox.com/s/l4j2nelsmfckzns/vrmlogger-backlog.zip?dl=0

Thanks for any advise and support.

swisssolar asked
jon-lowbank edited ·

2 Answers

How to upload big databases with the VRM 64 MB CCGX data upload limit?

Hello everyone, I have a question about the SD card usage. VRM portal only allows a maximum 64 MB data to upload. However, what if I store GBs of data in SD card; how can I upload that data to VRM portal?

uccay asked
jon-lowbank commented ·

2 Answers

Starter battery voltage monitoring with isolated systems

Hi there,

I currently use the aux input on my BMV-712 and the Cerbo GX/VRM to monitor the start battery voltage in my boat. Being an aluminium boat I am making a few changes to the system to ensure that electrical systems are isolated from the hulls and that the start battery system is fully isolated from the house battery system. This means that the aux input on the shunt won't be able to read the start battery voltage any more, as they won't have a common ground.

What other ways can I get the start battery voltage into the cerbo GX and VRM for monitoring purposes?

A little more detail on the system if it helps:

- 2 x 25.6V 200AH Smart Lithium

- BMV-712

- Multiplus 5k

- 4 x MPPT 100/20

- Cerbo GX

- Orion 24/12-70 for running 12V house loads

- Swapping the Orion 12/24-20 for a Orion TR Smart Isolated 12/24-15 for charging the house from the start batteries

If only the Orion TR Smart could do communications over BT or VEDirect this would be easy.

justmurph asked
frank-schultealbert commented ·

2 Answers

Dashboard showing incorrect solar generation

I have installed a 5kVA Multiplus with a 5kW Fronius Primo, monitored by a Cerbo. The Multiplus is programmed with the ESS assistant, and feeds excess power back to the grid.

Although the data is captured for the consumption and PV generation in the advanced tab, it does not reflect on the dashboard. Below data from April 20 on dashboard and advanced tab. Around 20kWh generated, but only reflecting 8.4kWh. The consumption data is also incorrect.



The ESS is set on "with battery safe" and battery at 100%. I'm experimenting with lowering the value to 85%, and this seems to allow the correct new information to be captured on the dashboard, but not historic. There are 4 x US2000c batteries.

Has anyone experienced this before? If the Fronius lost comm's it could make sense, but there is no missing data.

j-n-wise asked
jbakuwel answered ·

1 Answer

MG50 Off-Grid PV inverter

What other PV inverter other than Fronius can I use with my 10KVA Quattro in an off-grid M50 set-up?

ijeamaka-omayeka asked
alan answered ·

1 Answer

VRM not showing past data

Tried to inspect some 2020 data and adjusted 2020-01-01 to 2020-12-24 interval.

However, no data older than 2020-10-18 is shown.

Tried reload etc. but to no avail. Yes, it did work before, yes there should be data up to February 2020. Any recent changes to VRM that could cause this?

petajoule asked
markus answered ·

1 Answer

Google Sheet download JSON API

I just realized that the nice JSON API functionality of VRM makes it possible to download data to i.e a Google Sheet. Inside this Sheet we can then build logic that triggers all kinds of actions.

I am looking for a way to optimize my use of excessive energi

Anyone out there that has tried this?

3 Best Ways To Import JSON To Google Sheets [Ultimate Guide]

Anders asked

0 Answers

IP65 charger: Can't change absorption time to under 1h?!

I have a Canbat 100ah lithium battery and purchased a Victron IP65 charger to charge it. I set up a user defined preset so I could follow the manufacturer's charging specifications. When I try to set the Maximum Absorption Time is the 0-6mins that the manufacturer suggests, the app won't allow me to set anything under an hour? You are able to select any time under an hour but the charger then changes it back to 1hr. The firmware is updated to 3.25. I am doing something wrong or is there a way to set this to under an hour?

Thanks in advance for the assistance!

bobamike asked
scubadoo answered ·

1 Answer

Data shawn on VRM dashboard cannot be trusted #2


Next step in my trying to understand data shown on the VRM dashboard.

As you can see my system is in the "bulk" charging state and, believe me, those blue "ants" are traveling from inverter/charger towards the battery.

You can also see that the battery is currently discharged with 1.5A current.

So which one is it, charging or discharging?


marekp asked
marekp commented ·

2 Answers

How can I save system data to VRM without a GX device?

At this point I am only using 2 MPPT controllers and the BMV-712 communicating with VE Smart Networking . No Multiplus or CCGX yet so I don't think I can use the VRM Portal to do this until I have A CCGX?

I would like to keep a record of the data generated by the controllers and the BMV. I have set up a VRM user account, but don't see anyway to have data there without a CCGX. Is there another way to upload data to my VRM user account? If not is there a way to automatically export this data via email? Or any other way to get the history of the devices saved? If it can not be done automatically, is there a manually triggered way to do this. Thanks.

Will asked
svnova answered ·

2 Answers

Cerbo GX cannot be added to my VRM installation

About two weeks ago I have bought a Multiplus 2 5000, a couple of Pylontechs and a Cerbo GX to use my Victron MPPTs to charge the batteries and supply my home. For now the system is planned as offgrid but I would still like to configure its behaviour in detail. But I cannot add the Cerbo to my installation after trying since one week. The Cerbo runs FW 2.65 and all VRM related shows good when connecting via remote console. I have added it multiple times but no show, only get the message that admins will check etc... The Cerbo I got was sold as used but my dealer promissed to take care of anything needed. Now I am stuck and cannot configure my system in detail because the second option would require an MK3toUSB adapter which I do not have yet.

That VRM cloud solution does only add little to my small project but beeing stuck like this is frustrating. I cannot even upload the locally saved logs to the VRM portal because its refusing to show with a somehow cryptic error message.

And after working for many years as a support technician I ask myself why every company believes in its own (propriatary) interfaces? The Cerbo has plenty of options to connect…

papa-joe asked
Daniël Boekel (Victron Energy Staff) commented ·

2 Answers

VRM is not showing energy sent to the grid


I moved my PV inverter from AC input to AC output of my 3F MP-II system.

I could see the energy being fed into the grid, but on the VRM there is a 0.0kWh in the "To Grid" box.

Why is that?






marekp asked
marekp edited ·

4 Answers

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