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Bonjour à tous.

J'ai acheté un MODULE VE.DIRECT LORAWAN - VICTRON ENERGY et je n'arrive pas à me connecté au VRM .

J'ai bien crée un compte VRM chez victron .

Mon MODULE VE.DIRECT LORAWAN clignote bleu et ne se connecte pas au serveur lié à mon compte VRM, (une fois connecté il est vert normalement) , alors je me pose vraiment la question à quelle distance il peut se connecté au serveur ? j'ai fait une ronde de 20 km autour de chez moi et toujours aucune connexion !!!!

Faut-il que le MODULE VE.DIRECT LORAWAN - VICTRON ENERGY se connecte au moins 1 fois au serveur pour que je puisse aller sur mon compte VRM car pour l'instant il m'indique ne pas reconnaître mes codes fourni dans la boite du MODULE VE.DIRECT LORAWAN?

Avez vous le MODULE VE.DIRECT LORAWAN - VICTRON ENERGY et quand pensez vous ? est il fiable et stable?.

Puis-je monter moi même une passerelle directement chez moi vu que je ne suis qu'a 5 km maximum de mon camping-car ou est le MODULE VE.DIRECT LORAWAN - VICTRON ENERGY ?

Merci à vous si vous pouvez m'aider.

MDAM Bretagne

mdam asked
robert-welling answered ·

3 Answers

Victronenergy.com down?

I can't connect to victronenergy.com today and also verified on https://www.isitdownrightnow.com/victronenergy.com.html that it can't access the site either.

dbainbridge asked
dbainbridge commented ·

3 Answers

VRM Dashboard shows old data

Hi, our VRM Installation shows two different values for a very basic information, the SOC. See the images below.

Example: The correct SOC-value is 97,7%, as visible in the advanced section. However, the dashboard shows 64,9%.

The reason for this contradiction is, that in this example the VRM-dashboard shows data of 8:00am, while the data in the advanced section is of 1:57 pm ... Why is there old data shown in the dashboard?




mirko-iog asked
Daniël Boekel (Victron Energy Staff) answered ·

1 Answer

VRM grid lost alarm will not clear

I labelled my Quattro AC input 1 as ‘shore power’, then set up an alarm rule on my CCGX where all input labels (not available, grid, generator, shore power) were enabled.

When I disconnected my shore power, the CCGX and VRM gave me ‘grid lost’ alarms. I acknowledged the alarm on the CCGX and reconnected shore power but it took a reset to clear the CCGX, and I can’t clear it on the VRM.

I’ve tried deleting the rule and setting up a new one, re-labelling my input as ‘grid’ to see if that’ll clear it - no luck.

Any advice appreciated - would like to clear from the VRM.

bullox asked
audreez commented ·

2 Answers

VRM Login problems

I cannot login to vrm portal

I have an account which worked successfully for over a year...and also on the app on my phone

I wanted to change some settings so attempted to login to the vrm portal however i couldn't remember my password

I though a simple password reset would fix this however no mater how many times i go through the process of getting the email and setting a new password i am now unable to login either through chrome or my iphone app

tas6 asked
Guy Stewart (Victron Community Manager) answered ·

1 Answer

Alternator Visual Input GX device. DVCC compensation for alternator charge.

Hi, I am looking for a very visual input for the alternator power source,

I am considering buying an Orion smart charger for the alternator, to have everything compensated and properly measured, but to my surprise DVCC can't include the alternator charge, neither with the "smart" charger that I thought was meant for this use.

Also, In my case, I share the boat with my father (67 y/o) and my brother, and they don't have that big technical knowledge, would be great to be able to see the alternator charge as another "device" in the bubbles graphs, to be easier to see at a glance the alternator charge.

Same applies for VRM Portal.

Victorn has gone very far to make this great products that we love, and can't leave it there, It's just a very little step in the natural direction to integrate this and make the perfect combo.





alnavasa asked
yuwire commented ·

2 Answers

How does VRM data deal with energy from a wind generator?

I have observed that on windy days my VRM generally reports fairly high PV yield. I was wondering if the output from my wind turbine is getting added to the energy of the solar panels in the VRM reports?

Tim Chapman asked
Tim Chapman commented ·

0 Answers

Can you change the VRM Historical Graphs on the dashboard?

I just got a Cerbo GX. Is there any way to change axis on Historical Graphs on VRM main page? One of the Y axis just changed on its own to show state of charge (%). Was showing battery voltage which is my preference.


rallan59 asked
rallan59 answered ·

2 Answers

Generator Input not showing on VRM Dashboard

I recently installed a Multiplus 5000VA 230V. On my AC Input I have the generator as my source. In my VenusOS settings I set the Generator as the power source for AC Input 1

On all my dashboards for the Venus OS it correctly recognizes the Generator power and displays the correct data. However on VRM that data is not being shown or reported? Any thoughts?



Raspberry Pi 3B Running VenusOS v2.62~2

hummingbear asked
hummingbear commented ·

2 Answers

VRM not talking to my Venus, is VRM down?

My Venus install has been working great, today though the usage stopped showing in the portal and I've rebooted my device several times.

The VRM settings show an error:


I am able to SSH into my device and ping https://vrm.victronenergy.com/ successfully.

Is VRM down or what's going on with my device?

madsci1016 asked
madsci1016 answered ·

2 Answers

SmartSolar 100/50 Greyed out in VRM

Hello All,

I have a SmartSolar MPPT 100/50 connected to a Cerbo GX via VE Direct Cable. The Cerbo GX is connected to a wifi network using the ASUS USB-N14.

When viewing devices in VRM on the Victron Connect App on my laptop and phone, the MPPT appears to be greyed out in the device list. However, I still can access the device. This is an intermittent issue. See screenshot below which shows both use cases.



jdubbayew asked
jdubbayew answered ·

2 Answers

VRM Remote firmware update freezes at status 'Querying VE.Direct devices...'

VRM firmware update freezes at status 'Querying VE.Direct devices...' after succesful update of the first SmartSolar Charger VE.Can 150/70 from v1.06 to v3.02.

There is no error message generated except the warning 'Installation too busy, realtime date link disabled'.

The SmartSolar Chargers VE.Can 150/70 are connected with VE.Direct to Venus GX v2.60

Any suggestions to fix this to update the leftover chargers without using local Bluetooth and without the need of travelling to the site in Corona times?

Norbert asked
Norbert answered ·

2 Answers

Add AC voltage & frequency to CCGX display and VRM dashboard?

Hi, this might be two questions. I have a CCGX / MultiPlus / BMV / SmartSolar MPPT. AC input is sometimes from a flaky grid and sometimes from a genset. I am having trouble with the genset taking rated load.

In a similar way that the Battery block on the CCGX display shows watts (+ or -) DC volts and amps as well as % SOC, it would be helpful to have the AC input block(s) on the CCGX display show not just watts but also AC volts and hertz. For the sake of completeness maybe amps also. . Could this be added?

By extension, the same for the VRM dashboard...

nhenderson asked

0 Answers

VRM Dashboard anomoly at times

Just noticed that my VRM dasboard was indicating battery discharging when in fact the battery was charging. The values were running in real time ( and values were updated every few seconds ) but the battery incorrectly showing discharging for about 2 minutes before it corrected itself.


merlepeter asked

0 Answers

VRM Easy way to count hours ac-in?


Is there a way in VRM to count the hours of AC-in 1 and AC-in 2 in a period of time? For example: i want to know how many hours the grid was available and how many hours the generator has been used over a month.

yannick asked
ess-and-solar-solutions answered ·

1 Answer

Data presentation on VRM App

Is it possible to have the battery display on the VRM App show actual power available in addition to the % of battery? This would make it easier to appreciate just how much energy is stored not just the % of the battery's capacity.

Perhaps this could be managed through a Setting entry by the user for the battery size installed. For example, we have 28kwh so that the App display could show its % charge and have a series of measures on the Historical Data tab showing both the % and actual, such as 50% 14kwh.

This could also sit under the battery icon on the realtime tab.

walganup asked

0 Answers

CCGX Not showing PV Production

We have a customer with the following installed:
1 x Victron MultiPlus II (48/3000/35-50-230V)

2 x Fronius 3kW Primos (1 on the input, one on the output)

7kWh of BYD batteries

Currently everything is working ok, except there is no pv production being recorded and displayed by any of the Victron devices.

Using the Remote Console I can see that the MultiPlus is aware of both of the inverters. The customer has a Solar.Web monitoring setup for the Fronius inverters, but can only monitor one of them, so the customer can't use Solar.Web to record production data.

All of the devices are connected to the customers wi-fi, though it is not the best signal strength at the inverters.

The customer used to have the PV Production showing on the CCGX, and in the past a reboot through the CCGX would get it to find the Fronius', though this isn't working anymore.

I have had the customer run through a full shutdown of the system and restart, but this hasn't changed anything either.

There hasn't been a firmware update installed since the customer had the ability to measure

Any help would be greatly appreciated.

sd-jesse asked
sd-jesse commented ·

0 Answers

How can I hide the 'Tank' column in VRM overview, and select which tank is shown?

On the VRM 'My Installations' overview page, there is a column called 'Tank' which makes no sense to me.


This installation ('Caravan') has 3 tanks and in this case the value listed happens to be for Tank 3. For another system ('Test system'), I only have one tank input enabled and it lists that tank (logical).

My question is why VRM picks one of tanks (seemingly at random) without any input on the user's part? Is there some hidden algorithm to choose which one to display? Regardless, it's vague and confusing - and in my use case, that column is of no value.

A way to hide it - or better still, choose what it means would be a nice improvement.



dunnp asked
dunnp answered ·

4 Answers

Show IP43 AC Power & Current in VRM portal

I´m trying to show AC Power & Current in VRM portal for IP43 charger with the goal to trigger alarm for lost AC etc.

Under advanced and in the VRM portal and when creating alarms there is an option to activate and use AC power and Current but no data is available?

I access VRM with help of Cerbo Gx.

Anyone who knows how to get the data to show?

Mathias Ahlm asked

0 Answers

Alarm logs clean up in the VRM portal


How to clean up Alarm logs in the VRM protal?



fenix asked
essentia answered ·

3 Answers

VRM Shared Site Location

In my VRM shared site settings I have “Hide my exact location” turned on, and in the shared site the map is effectively disabled, but the exact GPS coordinates are still listed.

jsalbre asked
jsalbre commented ·

1 Answer

Global Link 520 VRM Data Display

I just spotted the new Global Link 520, aside from the obvious negative that in the UK we will have to wait for network support, I was curious as to how the data would be presented in VRM.

jwfrary asked
jwfrary answered ·

2 Answers

Add information in VRM from BMV

Is it possible to add the information of "Consumed Ah" to the view below?


peter-a asked

0 Answers

Multiplus II gx - no VRM controllable relay?

There’s no controllable relay on multiplus II Gx’s I can see the point of an all in one neat unit but the controllable relay is an important feature in so many installs? As it goes I’ve bought one for an install not realising till it was too late I thought it would have standard gx functionality and a controllable relay on board. Is there a way I can still operate a generator between certain percentages that are transmitted from canbus bms batteries I was thinking virtual switch maybe? Not ideal though.

jacko asked

0 Answers

Private hosted VRM

Any chance Victron would make it available to download VRM so it could be hosted locally? I love the interface, but may not always have internet

treadlite asked
robtor commented ·

4 Answers

VRM - total daily solar yeld.

Beside the remote CCGX - scrolling through previous days manually - is there a place or widget to report the daily total solar yield at a glance over the period selected to report in the widget area?

A daily cumulative watt graph option to existing instantaneous watt would be great.

Is this daily total available to download through a .CVS file.

JF Seatern asked

0 Answers

VRM widget: can I create my own?

Good morning,

I am looking to have/create a widget that combines more than 2 / other already available data.
Is this possible? Can this be requested?

I know that I can export to an excel spreadsheet, but that is not really ‘live’ data.

JF Seatern asked

0 Answers

Is it possible to remove the generator widget from VRM dashboard?

I have a Quattro 48/15000/200-2x100.

I don't have a generator and appears as Generator N/A.

I think it grabbed the config from CCGX when it had as default generator on ACin2 but I did change it to Not Available because ACin2 it is not in use.

How could I make it refresh in the dashboard of VRM?


JSJC asked
bathnm answered ·

3 Answers

VRM Compatible 120vac -> 12vdc Charger?

I'm in the US (120v) and want to replace the shore power charger in my RV. Any chargers work with VRM or do I have to go to Multiplus for that to work?

ghostrider asked
thorvald answered ·

3 Answers

I recently installed a Venus gx but i can not see the consumption data in the vrm platform

I used the 24V Pheonix 1200VA inverter and connected it to the Venus GX via VE direct cable but i can not get any consumption data in the vrm platform

sammy-senyonga asked
Grant Willson answered ·

1 Answer

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