VEConfigure 3

What interface do I need to connect my Phoenix Multi to VEConfigure?

Can I update the firmware?

Can I only use the old VEConfigure?

The firmware is 1700123.

Hello,

I noticed there are couple similar question but could not find complete answer.

I have a 12V, 190Ah, third-party LiFePo4 that I am looking to charge with a Multiplus but I am lost with setting the charge parameters in VE Config.

Battery specs call for "At room temperature, charged to 3.65V at a constant current of 52.8A, and then charge continuously with constant voltage of 3.65V until the current was not more than 8.8±0.5A";

This means:

• Constant Current CC charge at (my case/Multiplus limitation) 30A or max.35A until it hits 14.6V (3.65V per cell); then
• Constant Voltage CV charge at 14.6 until charge current drops to 8.8A;

Reading another answer on this forum, I understood the setup I could use is to set the Bulk charge current to 30A followed by Absorption at 14.6V for defined time followed by very low Float (say 12V, 3V per cell) to have zero current.

Question is how can I make Absorption at 14.6V to switch to Float when charge current is 8.8A ? INSTEAD or having a defined time period for Absorption ?

Thank you very much for help

Hello! I have a multiplus with ve.bus bms and 3 90Ah victron batteries on the bms. I would like to upgrade the multiplus firmware. If I start victron Connect it asks me to disconnect all accessories from the mulitplus before connection to save the config before i upgrade. But when I disconnect the ve.bus rj45 cable to the controller and ve.bus i can no longer turn on my multiplus to connect to it? hints?

When the battery type LiFePO4 is chosen in VE Config 3 Charger tab, battery type, various preset Voltage values are entered and the following:

Storage mode = unchecked, lithium Battery = checked, Charge is set to fixed, temp compensation is disabled.

if I change one of the voltages (say float from 13.5V to 13.4V) the Battery Type is removed from the selection panel. The Lithium batteries check box stays ticked.

Can anyone tell me if the other presets (e.g.fixed charge curve, storage mode disabled, etc) stay in place?

I cant find anywhere to look to confirm what other, than my voltage adjustment , has or has not changed.

All advice is appreciated

I am running a Quattro 24/5000/120 with software version 2648413 as reported by VE Configure 3 90.04.217 and am having trouble using the Virtual Phoenix Panel (Phoenix Multi Control) that is in the VE Configure 3 software. The rest of the system consists of Victron Smart Lithium batteries, VE.BUS BMS, BlueSolar MPPT 150/35 and a BMV-712.

When I try to turn the Quattro off using the Virtual Phoenix Panel, for example, it will turn off the inverter for about 3 seconds and then the Quattro will turn itself right back on. Following the manual, I've tried to physically use the switch on the Quattro to turn it off/on while the Virtual Phoenix Panel is loaded the first time, per the instructions, but it doesn't change the Viritual Phoenix Panel behavior.

My desire is to be able to turn off the inverter at night as we don't need 230v AC at night and would rather not waste the 30w or so the Quattro draws at idle.

Am I doing something wrong or does the Virtual Phoenix Panel not work with the Quattro?

Hi.

I've a Multiplus 48/5000/70 with firmware 400. When I connect it with a MK2-USB and the latest version of VEConfigure 3, they retrieve all parameters but if I white new parameters to the inverter, the program stops at init of writing and show me an white error.

If I use an old version of VEConfigure (the version that need the password), is no problem to read/write parameters to the inverter.

The problem is the old version of the firmware?

And, other question: for change the Grid country, i will need a password? What is?

Thanks!

Brand new Multi. Was changing some settings (as per my dealer's recommendation) with VEConfig. The laptop I was using died partway through transmitting the changes back to the Multi, and now the Multi gives error light only.

I'm charging my laptop offsite right now. When I get back (with a 100% charged laptop!), I will try VEConfig again, but in anticipation of difficulties, I'd like to find out if there is a way to get the Multi back to factory settings. Unfortunately I do not have a saved copy of my settings from VEConfig.

Thanks for any suggestions!

Hi

I am having problems with the Venus GX (firmware v2.33) not recognising my MultiPlus-II 48/3000/35-32 (hw rev 08, firmware 462) inverters after I make any programming change to them using VEConfigure. (Venus console shows "Connected" as "No" under "Device List > MultiPlus-II 48/3000/35-32 > Device")

Here is my test procedure to demonstrate the problem:

1. Take a single inverter and configure it as a 1 ph phase system using VE.Bus System Configurator (v 90.09.141) using a MK3-USB. Don't do any programming using VEConfigure.

2. Disconnect the inverter from the MK3-USB and connect it to the Venus GX. The Venus GX will recognise the VE.Bus system (Connected shows Yes)

3. Reconnect the inverter to the MK3 and use VEConfigure to change any setting (I used "Overruled by remote" tickbox on the General tab). Click Send settings and send modified settings to the device.

4. When I now connect the inverter to the Venus GX it will no longer recognise the inverter (Connected stays No) even after selecting Redetect System from the Advanced menu, or rebooting the Venus. THIS IS MY PROBLEM. Possible bug?

5. REconnect the inverter to the MK3-UBS and send the grid configuration to inverter again.

6. Connect the inverter back to the Venus GX. The Venus GX now correctly recognises the Multiplus II again (Connected shows Yes).

This seems to be a similar problem to MultiPlus II 48/5000/70 only shows "VE.bus Device" on Venus and VRM

Another oddity I encountered is I cannot change phase masters. If I try and designate a new phase master using VE.Bus System Configurator the Venus will no longer detect the inverters (Connected alternates between Yes and No). If I change the config to make my original (first config using VE.Bus System Configurator) phase master the master again the system detects just fine in the Venus GX.

Any ideas?

I upgraded a 2-wire Installation with a bypass switch (hager SFT340 3P 40A) plus I upgraded the Victron Quattro to the 465 Firmware.

The Quattro is not accepting grid anymore, and I do not know why. VEConfigure3 is not helpful.

While it shows AC-In red, AC-In freq also red and the timer to reconnect not moving. It really does not show the reason why it is not accepting AC-In. Contrary to what the Firmware changelog promised.

I would have expected something like "outside frequency/voltage bounds" or something. Just showing them in red is really not telling "why".

Needless to say, AC-In2 (where grid is connected), has its ~230V

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So the Quattro is inverting from battery, some 200W, it's practically idle. After 5 minutes, the fans go on, and remain on. The Quattro is cold as ice, but the fans remain on.

Here it would also be great if VEConfigure3 would be more verbose, as in showing that the fans are on and why. As for the why, I can only assume fans go on because temperature or whatever, so VEConfigure could show some temperature measurements within the Quattro.

At least it would help with said "why".

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VEConfigure3 shows "AUX relay 0" in the small status box on the left side. Being a computer scientist, I know there is usually no such thing as negative information (-10bit), but this almost qualifies.

"AUX relay 0"... what AUX relay? K1? K2? AUX1? AUX2?

Why doesn't it show what "it thinks" the status of AUX1 and AUX2 is? That would really be of use. And actually it has been asked here before - and remained unanswered.

---

Oh well, so I disconnected the 2-wire BMS from AUX1 and AUX2. Mind you: there is NO Assistant running in the Quattro, No VS, no nothing.

Suddenly the Quattro started to accept AC-In2 Grid. I am completely puzzled and in awe.

And the last piece of software on this planet to help me understand why is VEConfigure3.

Hi,

I'm working with Multiplus Compact 48/50/6 and I need to load assistant Hub-4 instead of ESS. Problem appears in VEConfig, while uploading the Hub-4 assistant into device (Error showed below). I've already tried to upload an older firmware to Multiplus, but the problem remains the same. I've also tried an older version of the Hub-4 assistant.

Do you have any tips or advice? Thank you for any comment.

[image]

The inverter kept on complaining about low battery alarm but venus shows that the battery is 100% fully charged. if is there anyone with the demo version on setting up this kind of system on VEcong, would you please send me the link. Thank you in advanced

Now that we can remotely trigger an equalisation charge with the CCGX (Start Equalisation button to the Multi/Quattro menu. See Device List -> Multi or Quattro -> Advanced)

Can anyone confirm what the settings are for this equalisation? Does it prompt you to set a voltage, current, charging time etc. and does it / can it also autostart the generator for this purpose? If not I assume it does the 1 or 2 hour equalisation at absorption voltage. My concern with testing this would be if it used the settings for tubular plate traction batteries as indicated in VE Configure. Hence why I'm hoping for an account from someone who has tested it!

Hi,

I just bought an older Multiplus Compact 12/800/35-16. Before I buy the rather expensive MK3-USB (VE.Bus to USB) Interface I'd like to know if my Multiplus can connect to the computer, because I heard, that with old models it isn't posible.

[image]

That's the lable. Anyone able to answer my question?

Thanks a lot,

René

Hello, what settings do i use to configure a New battery type setting in VE configure in the tab "charger" for a Tesla 24V 240Ah battery connected to Victron MultiPlus 24/3000/70-16? Thanks, Steven

I used remote ve.configure on vrm to download the settings for my multiplus. The download file was placed in downloads. When I run ve connect, it does not see it in the settings library, nor is there a way to browse. Where is ve connect looking for the files?

Ve connect also does not appear registered for that file type, so clicking on it doesn't bring up the app.

On a three phase system, can I configure the inverters separately on VE config (grid code, ESS etc.) and firmware updates before going to site? Then once on site do the phase (master, slave) configuration as I don't have three phase at my workshop?

New installation and was told by the dealer the default configuration is no feedin but powerassist enabled.

It isn’t and I can’t seem to work out how to get it to work.

Can anyone help? I don’t have a USB to VE.Bus dongle so can’t use VEConfigure (and don’t have a windows machine at all so couldn’t use it anyhow) .. can’t login to the VRM portal so (assuming I have read everything correctly and VEConfig Remote is there) can’t use VERemote. (See my other post about not being able to use the VRM).

Thoughts? Solutions?

Thanks,

Michelle

I'm trying to set up ESS in VE Configure 3 and it requires me to choose a grid code. I'm in South Africa and when I choose it from the menu, it gives the following error "this device is not equipped with internal interface protection"

I'm using a Quattro 48V/10000VA/140A model with a firmware updated to 2653433

If you look at the following link https://www.victronenergy.com/live/ve.bus:grid-codes-and-loss-of-mains-detection#veconfiguregrid_codes_loss_of_mains_detection you will see an image in section 3 where South Africa had been selected.

So did I get the wrong device or what am I doing wrong? Or do I need external LOM devices?

When I run VE Configure 3 and choose "Fake target with full options" then I'm able to select South Africa in the simulation without error codes

I don't want to feed back to the grid, however ESS setup forces me to choose a grid code

[image]

Hi can someone please explain power assist and what settings I need to choose on my dial. We have a multiplus inverter charger 12/1600/70, Phoenix multi control, 960watts of solar and a 675amp battery bank. When running a honda eu20i generator as shore power to the boat what setting do I need on the dial and also when running a kipor 6.5kv generator as shore power to the what do I need to set the dial at. I presume the marks 1 to 16 represent amps. Thank you

[image]

I had to reload Windows7 on my laptop meaning I also had to download and run VE Configure tools. It seems to have loaded correctly however It all ran perfectly before but now I can't get it to read my multis. I've tried different cables (both USB and Cat5) and different multis and it hasn't ever worked again. Same result with VEConfig, VE Quick Configure and VE System Configurator.
I was reading about having to install USB drivers because I don't have a COM port to use, but I think that is only for the Mk2, I have a Mk3 USB interface dongley thing.
From my testing it seems to be either the software (drivers?) or my Mk3 dongle.
Any advice?

In the manual for configuration of multiplus with victronconnect the manual says this about the lithium mode.

Temperature compensation Charge voltage are not increased or decreased within normal temperature ranges (5°C - 40°C) for lithium batteries. Enabling Lithium mode will disable the normal built in temperature compensation features that are used for lead acid batteries.

My questions is, what about under 5 deg. And over 40, are multiplus not charging or is it charging with reduced current?

Is it doing the same in veconfig?

I can't find anything about it in the documentation.

Hi, I'm trying to connect and "old" Multiplus with my computer to update some settings.
I'm trying with the latest VeConfigure 3 version with an updated MK2 dongle but I only get errors. (After "Retrieving supported functions" and the progress bar, appear another message "reading Block 1" and then "Error during communication, YES/NO/HELP").

Also tried with a new MK3 updated but I can't stablished connection to the unit.

Also tryed with the VeConfigure version 90.03.120 and the MK2 but the software says its not compatible with the Multiplus version 1812144.

Also I have updated the USB Serial drivers that I got from the VeConfigure in the "Special" tab in the main menu, but nothing change.

In every step I had restarted my PC and the Multiplus.

If somebody can send me a tip I will be very grateful.

Thank you in advence!

i am trying to connect to a multiplus to use ve config tools using a mac(not windows) i have downloaded wine bottler and have the software installed and it seems to run fine but when i try to connect using auto detect it cannot connect? any help would be greatly appreciated, cheers, stuart

As a result of municipal legislation, I need to limit the output of my 10Kva Quattro to approximately 4kVa maximum. I believe that this can be done by means of the software, but cannot seem to find the exact settings I need. Could somebody please assist

I find conflicting information between the video and documentation about ESS.

The video suggests that for both marine and mobile ESS works. When shore/solar/generator power is removed it simply switches to storage which has been kept charged and available while alternate sources of power were available.

This sounds perfect for mobile installations. Do not have any need to feed the grid.

However in the documentation section 1. When not to use ESS. It simply states not in mobile or marine applications.

Only one of these should be correct. I need something for a mobile application similar to the first idea.

It seems ESS can when other power sources are unavailable use storage. When other power is available those sources are used and ESS keeps the storage system ready.

I don't care if ESS does not fit this need. It just seemed from the video it was a elegant and flexible solution. And that is what I am looking for.

I need management for a mobile system that has solar, storage, and shore/generator power usually available but not always. I wish to go off grid, have solar power during the day and battery at night. Maybe on bad days use a generator. When in town plug in to the shore power I am usually paying for.

Currently in place are twin Quattros producing 240V split phase. I want to always have the 240v split phase working. The are times, generator/30A shore where only single phase is available. As I understand it, one Quattro will use the shore power and the other storage/solar to generate split phase. Sometimes that will happen and hopefully not be an issue.

So looking for the best setup, assistant, or plan to keep my mobile system running well.

Thanks for any insight about the conflicting documentation and help,

Richard

I have a Multiplus 24v 3000va 70amp running 1812146.Hex firmware and need to copy the current settings to file and cannot connect since updating.

When I try to connect I get the following :-

Finds Target

Retrieves supported functions

Reading Block 1

Error during communication

"An error occured during the configuration process.

Error Message: 'File incompatible version number'

Error: mk2vsc-54"

I assume this is temporary as its been a recent (today) upgrade?

Hello,

Does anyone know if a mains failure alarm can be connected to the relay outputs of a multiplus 24v/5000/120A inverter/charger? Or alternatively from the relay connections of the color control GX display panel?

Stuart