VEConfigure 3

On a three phase system, can I configure the inverters separately on VE config (grid code, ESS etc.) and firmware updates before going to site? Then once on site do the phase (master, slave) configuration as I don't have three phase at my workshop?

New installation and was told by the dealer the default configuration is no feedin but powerassist enabled.

It isn’t and I can’t seem to work out how to get it to work.

Can anyone help? I don’t have a USB to VE.Bus dongle so can’t use VEConfigure (and don’t have a windows machine at all so couldn’t use it anyhow) .. can’t login to the VRM portal so (assuming I have read everything correctly and VEConfig Remote is there) can’t use VERemote. (See my other post about not being able to use the VRM).

Thoughts? Solutions?

Thanks,

Michelle

I'm trying to set up ESS in VE Configure 3 and it requires me to choose a grid code. I'm in South Africa and when I choose it from the menu, it gives the following error "this device is not equipped with internal interface protection"

I'm using a Quattro 48V/10000VA/140A model with a firmware updated to 2653433

If you look at the following link https://www.victronenergy.com/live/ve.bus:grid-codes-and-loss-of-mains-detection#veconfiguregrid_codes_loss_of_mains_detection you will see an image in section 3 where South Africa had been selected.

So did I get the wrong device or what am I doing wrong? Or do I need external LOM devices?

When I run VE Configure 3 and choose "Fake target with full options" then I'm able to select South Africa in the simulation without error codes

I don't want to feed back to the grid, however ESS setup forces me to choose a grid code

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Hi can someone please explain power assist and what settings I need to choose on my dial. We have a multiplus inverter charger 12/1600/70, Phoenix multi control, 960watts of solar and a 675amp battery bank. When running a honda eu20i generator as shore power to the boat what setting do I need on the dial and also when running a kipor 6.5kv generator as shore power to the what do I need to set the dial at. I presume the marks 1 to 16 represent amps. Thank you

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I had to reload Windows7 on my laptop meaning I also had to download and run VE Configure tools. It seems to have loaded correctly however It all ran perfectly before but now I can't get it to read my multis. I've tried different cables (both USB and Cat5) and different multis and it hasn't ever worked again. Same result with VEConfig, VE Quick Configure and VE System Configurator.
I was reading about having to install USB drivers because I don't have a COM port to use, but I think that is only for the Mk2, I have a Mk3 USB interface dongley thing.
From my testing it seems to be either the software (drivers?) or my Mk3 dongle.
Any advice?

In the manual for configuration of multiplus with victronconnect the manual says this about the lithium mode.

Temperature compensation Charge voltage are not increased or decreased within normal temperature ranges (5°C - 40°C) for lithium batteries. Enabling Lithium mode will disable the normal built in temperature compensation features that are used for lead acid batteries.

My questions is, what about under 5 deg. And over 40, are multiplus not charging or is it charging with reduced current?

Is it doing the same in veconfig?

I can't find anything about it in the documentation.

Hi, I'm trying to connect and "old" Multiplus with my computer to update some settings.
I'm trying with the latest VeConfigure 3 version with an updated MK2 dongle but I only get errors. (After "Retrieving supported functions" and the progress bar, appear another message "reading Block 1" and then "Error during communication, YES/NO/HELP").

Also tried with a new MK3 updated but I can't stablished connection to the unit.

Also tryed with the VeConfigure version 90.03.120 and the MK2 but the software says its not compatible with the Multiplus version 1812144.

Also I have updated the USB Serial drivers that I got from the VeConfigure in the "Special" tab in the main menu, but nothing change.

In every step I had restarted my PC and the Multiplus.

If somebody can send me a tip I will be very grateful.

Thank you in advence!

Hi

I am having problems with the Venus GX (firmware v2.33) not recognising my MultiPlus-II 48/3000/35-32 (hw rev 08, firmware 462) inverters after I make any programming change to them using VEConfigure. (Venus console shows "Connected" as "No" under "Device List > MultiPlus-II 48/3000/35-32 > Device")

Here is my test procedure to demonstrate the problem:

1. Take a single inverter and configure it as a 1 ph phase system using VE.Bus System Configurator (v 90.09.141) using a MK3-USB. Don't do any programming using VEConfigure.

2. Disconnect the inverter from the MK3-USB and connect it to the Venus GX. The Venus GX will recognise the VE.Bus system (Connected shows Yes)

3. Reconnect the inverter to the MK3 and use VEConfigure to change any setting (I used "Overruled by remote" tickbox on the General tab). Click Send settings and send modified settings to the device.

4. When I now connect the inverter to the Venus GX it will no longer recognise the inverter (Connected stays No) even after selecting Redetect System from the Advanced menu, or rebooting the Venus. THIS IS MY PROBLEM. Possible bug?

5. REconnect the inverter to the MK3-UBS and send the grid configuration to inverter again.

6. Connect the inverter back to the Venus GX. The Venus GX now correctly recognises the Multiplus II again (Connected shows Yes).

This seems to be a similar problem to MultiPlus II 48/5000/70 only shows "VE.bus Device" on Venus and VRM

Another oddity I encountered is I cannot change phase masters. If I try and designate a new phase master using VE.Bus System Configurator the Venus will no longer detect the inverters (Connected alternates between Yes and No). If I change the config to make my original (first config using VE.Bus System Configurator) phase master the master again the system detects just fine in the Venus GX.

Any ideas?

Hi,

I'm working with Multiplus Compact 48/50/6 and I need to load assistant Hub-4 instead of ESS. Problem appears in VEConfig, while uploading the Hub-4 assistant into device (Error showed below). I've already tried to upload an older firmware to Multiplus, but the problem remains the same. I've also tried an older version of the Hub-4 assistant.

Do you have any tips or advice? Thank you for any comment.

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i am trying to connect to a multiplus to use ve config tools using a mac(not windows) i have downloaded wine bottler and have the software installed and it seems to run fine but when i try to connect using auto detect it cannot connect? any help would be greatly appreciated, cheers, stuart

As a result of municipal legislation, I need to limit the output of my 10Kva Quattro to approximately 4kVa maximum. I believe that this can be done by means of the software, but cannot seem to find the exact settings I need. Could somebody please assist

I find conflicting information between the video and documentation about ESS.

The video suggests that for both marine and mobile ESS works. When shore/solar/generator power is removed it simply switches to storage which has been kept charged and available while alternate sources of power were available.

This sounds perfect for mobile installations. Do not have any need to feed the grid.

However in the documentation section 1. When not to use ESS. It simply states not in mobile or marine applications.

Only one of these should be correct. I need something for a mobile application similar to the first idea.

It seems ESS can when other power sources are unavailable use storage. When other power is available those sources are used and ESS keeps the storage system ready.

I don't care if ESS does not fit this need. It just seemed from the video it was a elegant and flexible solution. And that is what I am looking for.

I need management for a mobile system that has solar, storage, and shore/generator power usually available but not always. I wish to go off grid, have solar power during the day and battery at night. Maybe on bad days use a generator. When in town plug in to the shore power I am usually paying for.

Currently in place are twin Quattros producing 240V split phase. I want to always have the 240v split phase working. The are times, generator/30A shore where only single phase is available. As I understand it, one Quattro will use the shore power and the other storage/solar to generate split phase. Sometimes that will happen and hopefully not be an issue.

So looking for the best setup, assistant, or plan to keep my mobile system running well.

Thanks for any insight about the conflicting documentation and help,

Richard

I have a Multiplus 24v 3000va 70amp running 1812146.Hex firmware and need to copy the current settings to file and cannot connect since updating.

When I try to connect I get the following :-

Finds Target

Retrieves supported functions

Reading Block 1

Error during communication

"An error occured during the configuration process.

Error Message: 'File incompatible version number'

Error: mk2vsc-54"

I assume this is temporary as its been a recent (today) upgrade?

Hello,

Does anyone know if a mains failure alarm can be connected to the relay outputs of a multiplus 24v/5000/120A inverter/charger? Or alternatively from the relay connections of the color control GX display panel?

Stuart

What is the minimum input current limit for Quattro?

Setting it on VEconfigure allows me to set it as low as I want. However, the input current limit won't go below 10.5 on the Colour Control.

It needs to be set lower as the customer only has a small generator. How do I do this?

Hi All, (we have read Schnitzel's question from Feb 7 and found info/response valuable)

An off-grid installer customer of ours is preparing for a tinyhouse install (with self managed lithium) in an alpine area that will get snowed in over winter. I'm keen to offer him a couple of options for him to disable charging when batt temp drops below the nominated temp.

The installer will insulate battery cabinet and install a pad heater operated by a thermostat but we're keen to also disable charging if this pad heater fails or isn't sized appropriately.

The lithium battery he is using is an Australian made battery by PowerPlus which is self managed. (no comms cable) The battery has internal protection and self protect if charging is attempted below 0 deg C but we want to prevent system shut down as this would unnecessarily inconvenience the occupants. Australian battery standards prevent batteries being located in living areas so batteries will be on the towing frame in a foam constructed/lined cabinet with heat pad.

The site will have an auto start gen-set which we expect to come on frequently in winter when solar gain is low so we need to ensure charge from the Multi is disabled. Primary solar charging will be with a SmartVictron MPPT so this needs to be disabled also at low temp. Considering an Easysolar 48/5000 or Multi and MPPT and CCGX. VRM will be set up at this site.

QUESTION: We're keen to provide several options to the installer, from simple to complex. We see Schnitzel's option for BMV relay linked to the MultiPlus Aux 1 controlling the Charge Assistant. Keen to hear other options if any. Because the above example is only one of many similar installs we are seeing where we're keen to disable charge at low temp for self managed LiFeO4 we're keen to provide this to other installers. Apologies if there is a simple solution for this which we've missed. We know about Smart Batt Sense and disabling MPPT charge option but we prefer to have a CCGX at the site and understand potential conflict with SmartBattSense and CCGX from FAQ6 in the product manual.

Thank you.

Hi. I have a site with Quattro 48/5000, SmartSolar 250/100, CCGX, BMV 712, 5280W Solar Panels and 615AH Trojan AGM Battery. My issue is when I try to make adjustment to the Quattro using Remote VEConfigure on my VRM portal I get an error while trying to upload. Is there anything I'm not doing right? Please help.

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The option in the UI is "Stop after excessive bulk" but the documentation says "Stop after 10 Hr bulk".

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Will the tablet need to have a specific USB port or will an adaptor work?

Looking at using 3 x 24/5000/120 inverter/Chargers to power a 3 phase output load @ 9000kw for 1 hour. Just wanted to view some of the Configuration parameters for the 24/5000/120 to see how it would function.

Hello
I am new here and have 2 Multiplus 48/3000 with old processor and firmware 1920142.
On one of them I installed the latest update 1920209 with assistants.
I would like to use the Hub-2 v2 assistant, but VE-Configure 3 tells me the following error message: "Self-consumption Hub-2 v2 (deprecated, for xxyy2zz firmware); This assistant can only be used in a device with 26xxyyy/27xxyyy revision 205 or higher".
According to Victron's firmware overview the assistant should work on my old Multiplus.
Is someone using Hub-2 v2 on an old device or can someone tell me a trick to get it to work?
Many thanks in advance.
Best regards Patrick

Good day. I am facing a problem trying tyo set some settings on ESS via VE configure.

When I reach the VE configures, Virtual switch tabs, the values are greyed and cannot be changed ?

I probably did something wrong, but cannot figure out what ! I tried many other changes, but still non editable ? Any idea ??

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This is the tab where I cannot change the settings : "when loads higher than " .....

Thanks

I just installed a 15000 quattro + 2 parallel units of 13.8 BYD Box. I enabled battery monitor and I used 540AH Battery capacity. 108A as charging current (will the charging current be automatically determined by the BMS or the input battery charging current from the VE config plays a significant effect in the charging current?) float voltage is 55V, absorption voltage 55.2V. No assistant installed. No MPPT. No ESS settings.

Hi, I want to connect to a Quattro with a victron mk3 cable and it used to work from my laptop, but doesnt anymore.

I installed the ve config suite on my home pc and connected to the quattro but the ve configure updated first.

My laptop does not want to update automatically so my question is how do I manually update ve config.

I have uninstalled and re-installed ve config.

If I go to options - check for updates I get a message: connot read information from updates.victronenergy.com. Its got something to do with the firewall and domain policy...

@Guy Stewart

@mvader (Victron Energy Staff)

@Johannes Boonstra (Victron Energy Staff)

Good day

I have a issue with a Colour Control showing a SOC of 42% even though the battery voltage is 55v on a 48v system.

Setup as follows:

Quattro 48/8000, 4 x Victron AGM200Ah 12v batteries in series, 2 MPPT 150/85 with 7kw of panels and a Colour Control.

AC in connected to mains, AC2 connected to generator as backup.

All units updated to latest firmware.

System is used as a backup system and I want batteries ideally at 100% - excess PV power must go back to my factory grid.

VEConfig settings:
General: Battery monitor set to 85%, 200Ah capacity and 0.8 efficiency. Dynamic current limiter unchecked.
Grid: Country:other (to allow excess PV back to our factory grid.) and LOM both on type b.
Transfer switch set to accept wide freq range and default values.
UPS function unchecked.
Inverter set to 230v, ground relay checked, power assist unchecked,
DC input set as 40, 46.4 and 47. Shutdown on SOC unchecked, enable AES unchecked.
Charger: Enabled , all options unchecked, Settings at 57.6v, 55.2v, 60a, 1 hr, 7 days, 8 hours.
Virtual switch disabled.
Standard ESS assistant installed and set to 200Ah capacity and default settings.

Colour control settings under ESS
Keep batteries charged, grid tie meter disabled and feed in excess solar checked.

I recently installed the Victron batteries and updated the system firmware and changed from using Hub1 to ESS. Updated the MPPT settings to AGM batteries.

I suspect it is battery settings in VE config causing the SOC issues.

Do I even need an ESS assistant ?

Any advice on setup welcome !

Hi, I have an installation with :

- 1 phoenix 48/3000/35

- 24 batteries Hoppecke OPzS 720 (468 Ah C10)/2V

After updating the firmware of the phoenix from 2622209 to 2622431 , i configurated the shut-down on SOC in the phoenix.

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The system worked well a week and then stopped. Since that, the inverter couldn't restart.

Is the shut-down well set? How does it work? Could it be the reason of the troubleshoot of the inverter?

Thanks for your help.

I am unable to connect via VE Configure 3 on my laptop to a Multiplus 12/3000/120 (firmware 2609150.HEX). I am using an MK2-USB interface and have downloaded the USB drivers to a directory on the laptop. The PC is operating under Windows 8.1 Pro with an x64 based processor. The Multiplus is switched on. I am using the Auto detect option under Port selection / Com port. A message appears saying 'Connect Cable and Switch on Device'. However I firmly believe that the cable is connected and the device is switched on, so I am not sure where to go from here.

Hi all,

If I update my Multi to the newest firmware I could use the new feature "SOC-low-shutdown".
In past I used to take the BMV-relais for that, but now I am wondering if this would also be possible with a software solution.

In VEConfig I have to enable the battery monitor of the multi to use this feature. So the question now is:

Can I use the Multi's SOC-low-shutdown feature by using a venus device which overwrites the VE.Bus SOC with the one from a BMV (or BMS)?

Normally I would just try it, but there is no reason for an update if this won't work :)

Thank you!