Firmware Update Issue

CCGX Firmware 2.42 Beta The problem I have is the AC reading and DC reading i.e. when in normal inverting mode there’s no problem but when I use my generator the AC out put goes from 16 to 4 watts the DC goes up from say 80 watts to 160 when the battery’s are fully charged the reading are about the normal but when the water pump kicks in the reading on the DC go up which is ok but the AC output takes a dive from 16-20 to 4-0 watts I have checked this with previous version of firmware 2.41

Hello I have 2 multis installed, I want to parallel however they have different firmwares one is 2614413 the other is 2614430 I have tried to update to either /30 none of them is responsive. How do I go about this issue since they need to have the same firmware to work in parallel or split phase.

Hello,

My inverter has suddenly stopped working, the LED error codes say "No Calibration".

The latest Firmware was v1.17 - I have read various posts in the interent where people have had the same issue with this firmware version.

One guy say he reinstalled the firmware using his PC. I have Victron Connect on my oc and Andriod device but see no way of manually forcing a firmware upgrade.

I can see I can get the images from the Vicreon professional site :

https://professional.victronenergy.com/downloads/firmware/

But I dont know where to drop these files to force an upgrade.

Can anyone help either how to clear the error or forcce an upgrade?

Thanks

Good and sunny day to everyone,

I just upgraded my mppt charger via VRM Remote Firmware Update feature from v1.46 to v1.47 as usual and despite upgrade went as expected and successful (saw 1.47 as new firmware on dashboard), somehow the console PV Charger indicator started to show fluctuations between ~1400 watt and 0 (zero watt) in every 2-3 seconds in a loop.... 0-5x-8xx-14xx-0-5x-7xx-14xx....watt. something like MPPT is rebooting in a loop.

I thought that it may be the online upgrade which created this problem, and for a second time, I downloaded "Solar Charge Controller MPPT 150-100 rev2 SMART v1.47_A059.dup" file from Victron web and once again upgraded from VRM portal, this time by providing custom firmware file. it again upgraded successfully but did not solved the issue.

I had to return back to original firmware "Solar Charge Controller MPPT 150-100 rev2 SMART v1.46_A059.dup".... and now everything is stable like before....

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12:48 - online upgrade to v1.47 from v1.46

12:58 - online upgrade with manual upload of dup file v1.47 to v1.47

13:21 - downgrade to v1.46

So anyone else faced similar issue before? I checked the firmware release notes and did not see any special instructions for v1.47. Also I did not see anything abnormal in the logs, no alert of warnings. Anyone knows where is the upgrade and mppt logs files and how to see them so that I can debug the issue?

Thx...

I was prompted on multiple devices to update the firmware to 4.03 on our BMV712 so I went ahead. The update was successful but all the history is GONE. What happened? Is there a way to get it back? (Now we don't know how many times the batteries have been cycled, etc.) Thanks in advance. :)

Today I opened the Victron app on my iPhone 8 and got a message to update the software, which I did so successfully. Then when I attempted to connect to my 100/15 Smartsolar I got a second message to update the firmware. I did so but got stuck at 66%. I attempted to quit but got the message not to do so, so I didn't. Then I got a 'firmware update failed' message. Since then, no lights, no connecting, no recognizing the smartsolar unit. Nothing. Appears to be bricked. Is there a way to reset the firmware? Hoping for a fix as I rely on my panels and the controller to keep my batteries topped off during winter layup.

Hello,

the last update of the BMV-712 smart (to 4.00 /4.01) completely clear the history data.

There was no chance to backup data before updating.

Victron Energy: Do you think that this type of monitor is useful to a professional work or it is just a toy for fun? How can I know the number of charge cycles of the battery now ??? I am very disappointed ...

Hello, Community Folks~ According to the "live" instructions for the Color Control GX, the fuse is "1 amp slow blow" which I think would be stamped T1AL250V on the metal cap.

In the CCGX I'm installing now, however the fuse that was included in the factory packaging is stamped T3.15AL250V which translates into slow blow 3.15 amps. I need to know if this is a factory error or if Victron changed the spec without changing the "live" instructions.

Thanks in advance~

Hi, I have a Quattro with number 2631150.HEX and looking where to download the latest .vff firmware file so can update with VeFlash?

Where can I get this version?

I have the EasySolar 48/3000/35-50 mppt150/70 with 4 12.8V Lithium (LiFePO4) batteries connected in series. All works fine, but the CCGX don't display SOC. I guess this might be firmware related, but I'm new to Victron products. The multiplus inside the EasySolar has firmware version 413, the MPTT runs on v1.39 and the CCGX on 2.23. Should I update the Multiplus? Greatful for any guidance here, thx :)

Hi - I have four MPPTs, two are at v1.39 and two are at v1.46 ... no, I don't know why. Anyway, I have attempted to update them - app version is 5.15 (I have an iPhone so can't get v5.8 apparently) - the process runs on all four to completion and I get the success message. But nothing has happened and they are all still at the same versions.

There is also one other oddity: When updating, three of them say "updating from v2.19 to 2.23" and one of them says "updating from v1.39 to v1.46". None of them are at 2.19.

Coincidentally, the firmware version of my colour displays is 2.23.

Can anyone shed any light please?

Many thanks in advance.

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Firmware 2.40 makes it impossible to change tank capacity. When change from the default value 200l, it jums back to 200l instead of the value have set.

VictronConnect crashing / locking up when trying to update BMV-712 firmware

This is happening on Mac, iOs, and Android.

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I've been having difficulties to update firmware to v2.23 for my dongle using my android phone. It usually stops after couple of seconds at 12% (sometimes earlier). The result note is always the same: 'B10 Timeout waiting for a response. ...' I went through all the troubleshooting tips and tricks in the manual but no luck. The phone was right next to the dongle during the update. The update works on my old iPad but only to the 2.15 version. I'm then able to use the Victron app on the iPad but I can't use my phone as it always forces me to update straight after start up. Which fails every time.

Has anyone got any tips?

Hallo Community i have a Quattro 24/5000/120-2x100 . I have been trying to find the correct firmware update. my current firmware is 2648150. Can I use 264843 for my model? I'm not 100% sure here.

Hi,

I use an Victron SmartSolar MPPT 75/15 and tried to update the firmware via Bluetooth.

Unfortunately the connection broke during the update process.
Now the update aborts at 10% every time with Error 10 (Timeout).

I cannot connect or reset the device by bluetooth, because of the failing update.

Suggestions? Power cycle?

Thanks!

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Hi all,

We are employing the SmartSolar MPPT 75/15 in a number of remotely located instrument cabinets that will eventually be inaccessible to people. To remotely monitor the SmartSolar device, we are utilizing a Serial to Ethernet bridge. This device also allows us to also perform any mandatory firmware updates remotely, but with a caveat.

In order for us to be able to take advantage of the SmartSolar’s load current sensing, our load (‘Ethernet Devices’) needs to be connected to the LOAD output. However, during a firmware update, the LOAD output switches off at the 4% mark, thereby causing the firmware update to stop indefinitely. D1 solves this issue by sourcing power directly from the battery (Batt) when the LOAD output switches off (during a firmware update). The side effect of connecting the Batt terminal to the LOAD via D1 is that the LOAD output never comes back on, despite VictronConnect stating that the LOAD is ON. Instead current continues to flow through D1, therefore current sensing on the LOAD terminal never takes place. Only by utilizing D2 does the load current flow through the LOAD terminal and reported in VictronConnect.

Our question: Before we invest time in building a low-power-loss device (FET in place of D2) to circumvent this issue, is Victron able to provide a firmware update that ensures that either the SmartSolar LOAD output always stays on during a firmware update, or at least a firmware update that would allows us to omit D2? And failing a response here, how can we contact Victron directly with this request?

Thanks in advance,

Michael

Firmware Update failed fpr my MPPT75/15 multiple times.

Tried it with two different Iphonse, Android phone.

Over thirty times.

Error Code D26. Failed on different percentages.

Hello,

my iPhone-App forced me to update the firmware of the BT-Dongle. This failed with error B13 when updating to v2.23 The app tells me I have to sent the error log to the Victron support. But there is no answer since more than one week from the support-Mail-Account.

I bought it from amazon - so there is no support from the dealer!

What can I do?

Regards,

Toralf Nicht

How can I recover? Trying to leave app results in the message "Firmware update in progress, don't leave the current page or close the app during the process.". I have a smartsolar 100/20. upgrading to 1.46 from 1.39. Green/Yellow light alternating quickly.

I've been having an issue with my 100/30's going into float way before absorbtion or even float voltage is achieved. I then noticed there is a thread about this issue on the Facebook Lithium on Boats page and decided to check out my system. The MPPT shows a battery voltage of 13.71v. Battery voltage measured at the controller's own battery terminals show a voltage of 13.48v, BMV-702 shows 13.48 voltage at my solar charge bus measures 13.48v. I and many users on the Facebook group believe there is a software issue with the MPPTs. FYI I'm running 1.37 and have just reinstalled this version to rule out software corruption.

If I have over looked this somewhere, I'm Sorry.

Does anyone know what the most current Firmware version for the Multiplus 24/3000 120V AC is ? I have downloaded the firmware directory but not knowing the products or how Victron versions they're output, besides what I own I am unclear on what file to use . Thank s

Yesterday I tried updating the firmware on my Multiplus II 48/3000/35-32 (then on firmware 459), using VictronConnect 5.11 on macOS Mojave (10.14.6).

This is what happened -

• There is a Venus GX plugged into the Multiplus II, and I plugged another UTP (RJ45) cable into the Venux GX as it was easily accessible. I initially only wanted to change the charging efficiency setting on the Multiplus II.
• I saw that there was a firmware update, and followed prompts in VictronConnect to update. I was still connected via the Venus GX - correctly / incorrectly, I don't know.
• The update failed with Victron Connect saying it lost connection to the Multiplus - for a short while a combination of LEDs was flickering on the inverter, and then it reset itself (or something) and was working again.
• I took a short time myself to recover from my own kernel panic.
• I realized that veflash asked you to connect directly to the inverter, and not to have anything else connected. So, I disconnected the venus gx, connected directly to inverter via the mk3.
• I tried the firmware update again - to v463 - and this time Victron Connect crashed on the mac. The inverter just had the "bulk" LED on.
• I had another kernel panic myself. After a while I switched the inverter off, and on again - and it was fine.
• I decided that this was enough fun with Victron Connect on mac, and updated via veflash to 2628465.vff - successfully.

I am not sure what the issue is with Victron Connect, but I did not try updating the firmware a third time...

Hi

i running a ESS (MultiGrid 48/3000 FW459, VenusGX FW v2.31with EM24) with AC Coupled third party PV Inverters (via ET340 and ET112) and a Smart Solar 150/35 v1.39 and a BYD B-Box 5.0kWh. (DVCC enabled, SVS disable, Smartsolar has BMS controlled)

The DC Coupled PV system is oriented south and could be enlarged by approx 900 Wp, since currently only 1,8kWp is installed. Maximum charge power to battery is limited at 2000W fixed due to the 35 Amps - i know ;).

In the ESS Settings I enable " Feed-in excess solar charger power" but soon i discovered the the typical behavior of the system was to charge from the East oriented AC Coupled inverters, which means, the the battery is full, sincce there is enough excess. But the south orientated DC coupled PV System was dearted by over 50% due to battery being at SOC 100%, even with the enable option of "feedin excess DC Power". Over have of the production of the south oriented DC coupled PV is derated (see pic attached, redline is potential solar production).

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To prove my hypotheses i changed the ESS Setpoint to activly discharge the battery into the grid, thus a lower SOC than 100% is realized. this enables the BMS controlled Smart Solar to use the full potential of the PV system. (previously 340W production goes up to 900W Production).

See my screenshots and notes

ESS Feed-in excess solar charger power - not full potenial.pdf

Conclusion:

I presume that the Mutligrid doesnt discharge/feedin as much power as the full potential of solar available on the DC side.

I would presume that the voltage Gap between SmartSolar and Multiplus isn't high enough for Multi to discharge the battery more but to keep it at 100% and though making it possible for the SmartSolar to feedin more of his potential solar power.

So propably i will not add any more Modules to the Smart Solar or install another SmartSolar, but install another PV Inverter AC coupled.

If anybody has the same Issue please let me know!

If anybody has an idea how to optimize the use of the DC coupled Solar to feed into the grid, please let me know! I thought already of an external PLC writing the ESS Setpoint into the Modbus register, to actively reduce the SOC during the daytime, to make more use of the DC coupled PV System.

THX

BR

Ossi

Trying to update my multi from 2712413 to 2712465 but I cannot get it to connect in VE Flash. I follow all of the steps but it fails to connect after turning back on. If it helps, I'm using a Macbook Pro running Windows natively via Bootcamp & an MK3. No issues connecting and programming in VE Configure.

I need to update the firmware of my multiples (2622408.VFD)

The Victron.Connect-App asks for a password what I don´t know.

How can I solve the problem ?

Hi All -

Is it possible that when you update the MPPT to the latest firmware that some of the battery settings can be reset to default?

I could be mistaken on what my settings were before but I am a pretty detailed person and wouldn't expect that I had my MPPT settings incorrect.

That said, I just upgraded my MPPT firmware to the latest, 2.19 or 1.42, (idk which one to reference) and I noticed that 2 of my settings were off:

1. The Temperature Compensation setting was set to -36.00mV/F, which I believe is the default. I would have had that set to -20.00mV/F as I have Lifeline AGM batteries.

2. The Maximum Absorption Time setting was set to 2H, when I would have had that setting to 6H.

Again, while very unlikely, there is a possibility that I set these to what I saw but I just wanted to check if I need to be checking my settings after every update.

Thanks,

Tom

My VC v5.10 Android will not communicate with my Multiplus 24/3000 70-50 via Mk3 USB. The app says I need firmware V415. I have firmware 2712413.vfd. Where do I download this file to install it and do I need a password to install it? I purchased the Multiplus from a distributor in South Florida and had it shipped to me.