Firmware Update Issue
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No Load output current sensing
[image]
Hi all,
We are employing the SmartSolar MPPT 75/15 in a number of remotely located instrument cabinets that will eventually be inaccessible to people. To remotely monitor the SmartSolar device, we are utilizing a Serial to Ethernet bridge. This device also allows us to also perform any mandatory firmware updates remotely, but with a caveat.
In order for us to be able to take advantage of the SmartSolar’s load current sensing, our load (‘Ethernet Devices’) needs to be connected to the LOAD output. However, during a firmware update, the LOAD output switches off at the 4% mark, thereby causing the firmware update to stop indefinitely. D1 solves this issue by sourcing power directly from the battery (Batt) when the LOAD output switches off (during a firmware update). The side effect of connecting the Batt terminal to the LOAD via D1 is that the LOAD output never comes back on, despite VictronConnect stating that the LOAD is ON. Instead current continues to flow through D1, therefore current sensing on the LOAD terminal never takes place. Only by utilizing D2 does the load current flow through the LOAD terminal and reported in VictronConnect.
Our question: Before we invest time in building a low-power-loss device (FET in place of D2) to circumvent this issue, is Victron able to provide a firmware update that ensures that either the SmartSolar LOAD output always stays on during a firmware update, or at least a firmware update that would allows us to omit D2? And failing a response here, how can we contact Victron directly with this request?
Thanks in advance,
Michael
Michael Vesovic asked
[image]
Hi all,
We are employing the SmartSolar MPPT 75/15 in a number of remotely located instrument cabinets that will eventually be inaccessible to people. To remotely monitor the SmartSolar device, we are utilizing a Serial to Ethernet bridge. This device also allows us to also perform any mandatory firmware updates remotely, but with a caveat.
In order for us to be able to take advantage of the SmartSolar’s load current sensing, our load (‘Ethernet Devices’) needs to be connected to the LOAD output. However, during a firmware update, the LOAD output switches off at the 4% mark, thereby causing the firmware update to stop indefinitely. D1 solves this issue by sourcing power directly from the battery (Batt) when the LOAD output switches off (during a firmware update). The side effect of connecting the Batt terminal to the LOAD via D1 is that the LOAD output never comes back on, despite VictronConnect stating that the LOAD is ON. Instead current continues to flow through D1, therefore current sensing on the LOAD terminal never takes place. Only by utilizing D2 does the load current flow through the LOAD terminal and reported in VictronConnect.
Our question: Before we invest time in building a low-power-loss device (FET in place of D2) to circumvent this issue, is Victron able to provide a firmware update that ensures that either the SmartSolar LOAD output always stays on during a firmware update, or at least a firmware update that would allows us to omit D2? And failing a response here, how can we contact Victron directly with this request?
Thanks in advance,
Michael
Robert answered ·
2 Answers
Bluetooth dongle update failed, Error B10
I've been having difficulties to update firmware to v2.23 for my dongle using my android phone. It usually stops after couple of seconds at 12% (sometimes earlier). The result note is always the same: 'B10 Timeout waiting for a response. ...' I went through all the troubleshooting tips and tricks in the manual but no luck. The phone was right next to the dongle during the update. The update works on my old iPad but only to the 2.15 version. I'm then able to use the Victron app on the iPad but I can't use my phone as it always forces me to update straight after start up. Which fails every time.
Has anyone got any tips?
chanik asked
I've been having difficulties to update firmware to v2.23 for my dongle using my android phone. It usually stops after couple of seconds at 12% (sometimes earlier). The result note is always the same: 'B10 Timeout waiting for a response. ...' I went through all the troubleshooting tips and tricks in the manual but no luck. The phone was right next to the dongle during the update. The update works on my old iPad but only to the 2.15 version. I'm then able to use the Victron app on the iPad but I can't use my phone as it always forces me to update straight after start up. Which fails every time.
Has anyone got any tips?
chanik edited ·
0 Answers
Firmware Update MPPT75/15 falded with error Code D26
Firmware Update failed fpr my MPPT75/15 multiple times.
Tried it with two different Iphonse, Android phone.
Over thirty times.
Error Code D26. Failed on different percentages.
Josef Neureiter asked
Firmware Update failed fpr my MPPT75/15 multiple times.
Tried it with two different Iphonse, Android phone.
Over thirty times.
Error Code D26. Failed on different percentages.
Josef Neureiter answered ·
2 Answers
BT Dongle FW update failed - Error B13
Hello,
my iPhone-App forced me to update the firmware of the BT-Dongle. This failed with error B13 when updating to v2.23 The app tells me I have to sent the error log to the Victron support. But there is no answer since more than one week from the support-Mail-Account.
I bought it from amazon - so there is no support from the dealer!
What can I do?
Regards,
Toralf Nicht
Tinka asked
Hello,
my iPhone-App forced me to update the firmware of the BT-Dongle. This failed with error B13 when updating to v2.23 The app tells me I have to sent the error log to the Victron support. But there is no answer since more than one week from the support-Mail-Account.
I bought it from amazon - so there is no support from the dealer!
What can I do?
Regards,
Toralf Nicht
Justin Cook answered ·
1 Answer
Firmware update stopped at 66%
How can I recover? Trying to leave app results in the message "Firmware update in progress, don't leave the current page or close the app during the process.". I have a smartsolar 100/20. upgrading to 1.46 from 1.39. Green/Yellow light alternating quickly.
YGator asked
How can I recover? Trying to leave app results in the message "Firmware update in progress, don't leave the current page or close the app during the process.". I have a smartsolar 100/20. upgrading to 1.46 from 1.39. Green/Yellow light alternating quickly.
Justin Cook commented ·
2 Answers
Battery Voltage Difference 100/30 vs Actual Battery Voltage
I've been having an issue with my 100/30's going into float way before absorbtion or even float voltage is achieved. I then noticed there is a thread about this issue on the Facebook Lithium on Boats page and decided to check out my system. The MPPT shows a battery voltage of 13.71v. Battery voltage measured at the controller's own battery terminals show a voltage of 13.48v, BMV-702 shows 13.48 voltage at my solar charge bus measures 13.48v. I and many users on the Facebook group believe there is a software issue with the MPPTs. FYI I'm running 1.37 and have just reinstalled this version to rule out software corruption.
Flip-Flops asked
I've been having an issue with my 100/30's going into float way before absorbtion or even float voltage is achieved. I then noticed there is a thread about this issue on the Facebook Lithium on Boats page and decided to check out my system. The MPPT shows a battery voltage of 13.71v. Battery voltage measured at the controller's own battery terminals show a voltage of 13.48v, BMV-702 shows 13.48 voltage at my solar charge bus measures 13.48v. I and many users on the Facebook group believe there is a software issue with the MPPTs. FYI I'm running 1.37 and have just reinstalled this version to rule out software corruption.
Holle commented ·
7 Answers
Current Firmware Version for Multi 24/3000
If I have over looked this somewhere, I'm Sorry.
Does anyone know what the most current Firmware version for the Multiplus 24/3000 120V AC is ? I have downloaded the firmware directory but not knowing the products or how Victron versions they're output, besides what I own I am unclear on what file to use . Thank s
tr0y asked
If I have over looked this somewhere, I'm Sorry.
Does anyone know what the most current Firmware version for the Multiplus 24/3000 120V AC is ? I have downloaded the firmware directory but not knowing the products or how Victron versions they're output, besides what I own I am unclear on what file to use . Thank s
Tom commented ·
2 Answers
VictronConnect (macOS) firmware update failed on Multiplus II
Yesterday I tried updating the firmware on my Multiplus II 48/3000/35-32 (then on firmware 459), using VictronConnect 5.11 on macOS Mojave (10.14.6).
This is what happened -
- There is a Venus GX plugged into the Multiplus II, and I plugged another UTP (RJ45) cable into the Venux GX as it was easily accessible. I initially only wanted to change the charging efficiency setting on the Multiplus II.
- I saw that there was a firmware update, and followed prompts in VictronConnect to update. I was still connected via the Venus GX - correctly / incorrectly, I don't know.
- The update failed with Victron Connect saying it lost connection to the Multiplus - for a short while a combination of LEDs was flickering on the inverter, and then it reset itself (or something) and was working again.
- I took a short time myself to recover from my own kernel panic.
- I realized that veflash asked you to connect directly to the inverter, and not to have anything else connected. So, I disconnected the venus gx, connected directly to inverter via the mk3.
- I tried the firmware update again - to v463 - and this time Victron Connect crashed on the mac. The inverter just had the "bulk" LED on.
- I had another kernel panic myself. After a while I switched the inverter off, and on again - and it was fine.
- I decided that this was enough fun with Victron Connect on mac, and updated via veflash to 2628465.vff - successfully.
I am not sure what the issue is with Victron Connect, but I did not try updating the firmware a third time...
Albert de Jongh asked
Yesterday I tried updating the firmware on my Multiplus II 48/3000/35-32 (then on firmware 459), using VictronConnect 5.11 on macOS Mojave (10.14.6).
This is what happened -
- There is a Venus GX plugged into the Multiplus II, and I plugged another UTP (RJ45) cable into the Venux GX as it was easily accessible. I initially only wanted to change the charging efficiency setting on the Multiplus II.
- I saw that there was a firmware update, and followed prompts in VictronConnect to update. I was still connected via the Venus GX - correctly / incorrectly, I don't know.
- The update failed with Victron Connect saying it lost connection to the Multiplus - for a short while a combination of LEDs was flickering on the inverter, and then it reset itself (or something) and was working again.
- I took a short time myself to recover from my own kernel panic.
- I realized that veflash asked you to connect directly to the inverter, and not to have anything else connected. So, I disconnected the venus gx, connected directly to inverter via the mk3.
- I tried the firmware update again - to v463 - and this time Victron Connect crashed on the mac. The inverter just had the "bulk" LED on.
- I had another kernel panic myself. After a while I switched the inverter off, and on again - and it was fine.
- I decided that this was enough fun with Victron Connect on mac, and updated via veflash to 2628465.vff - successfully.
I am not sure what the issue is with Victron Connect, but I did not try updating the firmware a third time...
mvader (Victron Energy Staff) answered ·
1 Answer
ESS (AC DC coupled) "Feed-in excess solar charger power" not full potential
Hi
i running a ESS (MultiGrid 48/3000 FW459, VenusGX FW v2.31with EM24) with AC Coupled third party PV Inverters (via ET340 and ET112) and a Smart Solar 150/35 v1.39 and a BYD B-Box 5.0kWh. (DVCC enabled, SVS disable, Smartsolar has BMS controlled)
The DC Coupled PV system is oriented south and could be enlarged by approx 900 Wp, since currently only 1,8kWp is installed. Maximum charge power to battery is limited at 2000W fixed due to the 35 Amps - i know ;).
In the ESS Settings I enable " Feed-in excess solar charger power" but soon i discovered the the typical behavior of the system was to charge from the East oriented AC Coupled inverters, which means, the the battery is full, sincce there is enough excess. But the south orientated DC coupled PV System was dearted by over 50% due to battery being at SOC 100%, even with the enable option of "feedin excess DC Power". Over have of the production of the south oriented DC coupled PV is derated (see pic attached, redline is potential solar production).
[image]
To prove my hypotheses i changed the ESS Setpoint to activly discharge the battery into the grid, thus a lower SOC than 100% is realized. this enables the BMS controlled Smart Solar to use the full potential of the PV system. (previously 340W production goes up to 900W Production).
See my screenshots and notes
ESS Feed-in excess solar charger power - not full potenial.pdf
Conclusion:
I presume that the Mutligrid doesnt discharge/feedin as much power as the full potential of solar available on the DC side.
I would presume that the voltage Gap between SmartSolar and Multiplus isn't high enough for Multi to discharge the battery more but to keep it at 100% and though making it possible for the SmartSolar to feedin more of his potential solar power.
So propably i will not add any more Modules to the Smart Solar or install another SmartSolar, but install another PV Inverter AC coupled.
If anybody has the same Issue please let me know!
If anybody has an idea how to optimize the use of the DC coupled Solar to feed into the grid, please let me know! I thought already of an external PLC writing the ESS Setpoint into the Modbus register, to actively reduce the SOC during the daytime, to make more use of the DC coupled PV System.
THX
BR
Ossi
Ossi asked
Hi
i running a ESS (MultiGrid 48/3000 FW459, VenusGX FW v2.31with EM24) with AC Coupled third party PV Inverters (via ET340 and ET112) and a Smart Solar 150/35 v1.39 and a BYD B-Box 5.0kWh. (DVCC enabled, SVS disable, Smartsolar has BMS controlled)
The DC Coupled PV system is oriented south and could be enlarged by approx 900 Wp, since currently only 1,8kWp is installed. Maximum charge power to battery is limited at 2000W fixed due to the 35 Amps - i know ;).
In the ESS Settings I enable " Feed-in excess solar charger power" but soon i discovered the the typical behavior of the system was to charge from the East oriented AC Coupled inverters, which means, the the battery is full, sincce there is enough excess. But the south orientated DC coupled PV System was dearted by over 50% due to battery being at SOC 100%, even with the enable option of "feedin excess DC Power". Over have of the production of the south oriented DC coupled PV is derated (see pic attached, redline is potential solar production).
[image]
To prove my hypotheses i changed the ESS Setpoint to activly discharge the battery into the grid, thus a lower SOC than 100% is realized. this enables the BMS controlled Smart Solar to use the full potential of the PV system. (previously 340W production goes up to 900W Production).
See my screenshots and notes
ESS Feed-in excess solar charger power - not full potenial.pdf
Conclusion:
I presume that the Mutligrid doesnt discharge/feedin as much power as the full potential of solar available on the DC side.
I would presume that the voltage Gap between SmartSolar and Multiplus isn't high enough for Multi to discharge the battery more but to keep it at 100% and though making it possible for the SmartSolar to feedin more of his potential solar power.
So propably i will not add any more Modules to the Smart Solar or install another SmartSolar, but install another PV Inverter AC coupled.
If anybody has the same Issue please let me know!
If anybody has an idea how to optimize the use of the DC coupled Solar to feed into the grid, please let me know! I thought already of an external PLC writing the ESS Setpoint into the Modbus register, to actively reduce the SOC during the daytime, to make more use of the DC coupled PV System.
THX
BR
Ossi
Ossi answered ·
3 Answers
Multiplus 2712 Firmware Update Problem
Trying to update my multi from 2712413 to 2712465 but I cannot get it to connect in VE Flash. I follow all of the steps but it fails to connect after turning back on. If it helps, I'm using a Macbook Pro running Windows natively via Bootcamp & an MK3. No issues connecting and programming in VE Configure.
Matt Digan asked
Trying to update my multi from 2712413 to 2712465 but I cannot get it to connect in VE Flash. I follow all of the steps but it fails to connect after turning back on. If it helps, I'm using a Macbook Pro running Windows natively via Bootcamp & an MK3. No issues connecting and programming in VE Configure.
Matt Digan commented ·
1 Answer
Password for Firmware update Multiplus 48/3000 with VictronConnect 5.11 mac
I need to update the firmware of my multiples (2622408.VFD)
The Victron.Connect-App asks for a password what I don´t know.
How can I solve the problem ?
Andreas Abitz asked
I need to update the firmware of my multiples (2622408.VFD)
The Victron.Connect-App asks for a password what I don´t know.
How can I solve the problem ?
Justin Cook answered ·
1 Answer
MPPT Settings Change when firmware is updated?
Hi All -
Is it possible that when you update the MPPT to the latest firmware that some of the battery settings can be reset to default?
I could be mistaken on what my settings were before but I am a pretty detailed person and wouldn't expect that I had my MPPT settings incorrect.
That said, I just upgraded my MPPT firmware to the latest, 2.19 or 1.42, (idk which one to reference) and I noticed that 2 of my settings were off:
1. The Temperature Compensation setting was set to -36.00mV/F, which I believe is the default. I would have had that set to -20.00mV/F as I have Lifeline AGM batteries.
2. The Maximum Absorption Time setting was set to 2H, when I would have had that setting to 6H.
Again, while very unlikely, there is a possibility that I set these to what I saw but I just wanted to check if I need to be checking my settings after every update.
Thanks,
Tom
tabney0315 asked
Hi All -
Is it possible that when you update the MPPT to the latest firmware that some of the battery settings can be reset to default?
I could be mistaken on what my settings were before but I am a pretty detailed person and wouldn't expect that I had my MPPT settings incorrect.
That said, I just upgraded my MPPT firmware to the latest, 2.19 or 1.42, (idk which one to reference) and I noticed that 2 of my settings were off:
1. The Temperature Compensation setting was set to -36.00mV/F, which I believe is the default. I would have had that set to -20.00mV/F as I have Lifeline AGM batteries.
2. The Maximum Absorption Time setting was set to 2H, when I would have had that setting to 6H.
Again, while very unlikely, there is a possibility that I set these to what I saw but I just wanted to check if I need to be checking my settings after every update.
Thanks,
Tom
don1cobb answered ·
3 Answers
How can I Update my Multi’s Firmware to run Victron connect V5.10 Android app?
My VC v5.10 Android will not communicate with my Multiplus 24/3000 70-50 via Mk3 USB. The app says I need firmware V415. I have firmware 2712413.vfd. Where do I download this file to install it and do I need a password to install it? I purchased the Multiplus from a distributor in South Florida and had it shipped to me.
Tom asked
My VC v5.10 Android will not communicate with my Multiplus 24/3000 70-50 via Mk3 USB. The app says I need firmware V415. I have firmware 2712413.vfd. Where do I download this file to install it and do I need a password to install it? I purchased the Multiplus from a distributor in South Florida and had it shipped to me.
Tom commented ·
2 Answers
BMV-712 firmware update fail. Result: #6
I was trying to setup my BMV-712 via bluetooth using an Android phone running VictronConnect. I was able to connect but VictronConnect wanted to update the firmware. It got to 4% and failed with the following message: Result: #6 The product did not activate its bootloader although it should have.
I tried running VictronConnect on a Win 10 computer but it would not find the BMV.
Is there a work around for this?
Larry asked
I was trying to setup my BMV-712 via bluetooth using an Android phone running VictronConnect. I was able to connect but VictronConnect wanted to update the firmware. It got to 4% and failed with the following message: Result: #6 The product did not activate its bootloader although it should have.
I tried running VictronConnect on a Win 10 computer but it would not find the BMV.
Is there a work around for this?
Justin Cook commented ·
1 Answer
MPPT 150/85 Bluesolar A04F firmware upgrade error
Can I have the v1.39 file for BlueSolar 150/85 VE.Direct (A04F)? I'm having a similar issue to this post. In addition, my Phoenix 48/375 (A214) no longer displays power output/consumption in CCGX since upgrading to v1.16. I would appreciate any downgrade file which reverses this problem as well.
My email is omodaramola@gmail.com
Saipro asked
Can I have the v1.39 file for BlueSolar 150/85 VE.Direct (A04F)? I'm having a similar issue to this post. In addition, my Phoenix 48/375 (A214) no longer displays power output/consumption in CCGX since upgrading to v1.16. I would appreciate any downgrade file which reverses this problem as well.
My email is omodaramola@gmail.com
Daniël Boekel (Victron Energy Staff) edited ·
2 Answers
mppt 150/85 smartsolar A05A firmware error
Hi,
I have an Victron SmartSolar MPPT 150/85 A05A and Multi quattro 8000 yesterday it updated to v1.41 automatically; since the maximum charge current don´t work. Suddenly today it downgraded to v1.39 and the system don't work, it is in error 116 with input shutdown. Can you help me please?
Thanks!
Granja asked
Hi,
I have an Victron SmartSolar MPPT 150/85 A05A and Multi quattro 8000 yesterday it updated to v1.41 automatically; since the maximum charge current don´t work. Suddenly today it downgraded to v1.39 and the system don't work, it is in error 116 with input shutdown. Can you help me please?
Thanks!
Saipro edited ·
2 Answers
CCGX Upgrading to v2
Hi, I want to upgrade my CCGX to firmware v2.
I followed the link venus-upgrade-image-ccgx.zip and downloaded a folder. I did not get a zip file as it says in the instructions? I loaded the folder onto my micro SD card and inserted it into the CCGX I followed the instructions and nothing happens? I'm downloading to a MacBook Pro. (I don't have a PC) is this what the problem is? Or could it be something else. I would be grateful for some advice? Thank you. Ben
Ben Langlands asked
Hi, I want to upgrade my CCGX to firmware v2.
I followed the link venus-upgrade-image-ccgx.zip and downloaded a folder. I did not get a zip file as it says in the instructions? I loaded the folder onto my micro SD card and inserted it into the CCGX I followed the instructions and nothing happens? I'm downloading to a MacBook Pro. (I don't have a PC) is this what the problem is? Or could it be something else. I would be grateful for some advice? Thank you. Ben
Kevin Windrem answered ·
2 Answers
Victron Connect App v5.8
Cannot firmware update Smart Lithium Battery and Smart Battery Charger. It gets stuck on 1% and timeout. Worked fine on Smart Solar Charger and Bluetooth Dongle.
Des Tan asked
Cannot firmware update Smart Lithium Battery and Smart Battery Charger. It gets stuck on 1% and timeout. Worked fine on Smart Solar Charger and Bluetooth Dongle.
Des Tan commented ·
1 Answer
Smartsolar MPPT 100/30 failed to update to v2.19 now stuck at v1.39 with no bootloader version.
I have several victron devices, today I went to check on them and they all needed to update to v2.19. My BMV 712 updated correctly and my smartsolar 100/15 updated correctly, but my Smartsolar 100/30 failed to update to v2.19 and is now stuck at v1.39. When I open the app I see all three devices and I go into the 100/30 device but it does not ask to update, when I click product details it shows firmware at V1.39 and does not show any bootloader version. How do I update this device now?
scottc19 asked
I have several victron devices, today I went to check on them and they all needed to update to v2.19. My BMV 712 updated correctly and my smartsolar 100/15 updated correctly, but my Smartsolar 100/30 failed to update to v2.19 and is now stuck at v1.39. When I open the app I see all three devices and I go into the 100/30 device but it does not ask to update, when I click product details it shows firmware at V1.39 and does not show any bootloader version. How do I update this device now?
M.Lange answered ·
1 Answer
Stuck after updating firmware v2.19
English more far.
J'ai un souci depuis ce matin mon contrôleur victron smartsolar 75/15 m'a demandé d'effectuer la mise à jour vers le firmware v2.19 que j'ai effectué sans souci.
Mais depuis à chaque fois que j'essaye de me reconnecter je tombe sur la page en photo impossible d'aller plus loin.
j'ai effectué la manipulation comme expliqué,de dissocier sur mon téléphone le contrôleur du bluetooth.
j'ai aussi essayé de débrancher le contrôleur de la batterie et j'ai aussi essayé plusieurs téléphones.
à chaque fois que je suis sur cette page je lui change le code PIN et le nom mais il n'y a que le code PIN qui est enregistré le nom ne change jamais et je ne vais jamais plus loin.
y a-t-il une façon de faire un reset ou de revenir sur l'ancien firmware?
Actuellement le contrôleur ne prends pas la charge de mon panneau solaire.
Cordialement
I have a trouble with my victron Smart Solar 75/15
I've done the update to the v 2.19
But now each time I try to connect I'm stuck to the page on the picture.
I delayt my device on my Bluetooth phone.
I have disconnect the controller to the battery
And try 3 different phones but each time I come back to the same page and each time I change the pin and the name on the controller.
The pin is save on the controller but not the name but I can go more far I am stuck on this page.
Any help
[image]
Matbtz asked
English more far.
J'ai un souci depuis ce matin mon contrôleur victron smartsolar 75/15 m'a demandé d'effectuer la mise à jour vers le firmware v2.19 que j'ai effectué sans souci.
Mais depuis à chaque fois que j'essaye de me reconnecter je tombe sur la page en photo impossible d'aller plus loin.
j'ai effectué la manipulation comme expliqué,de dissocier sur mon téléphone le contrôleur du bluetooth.
j'ai aussi essayé de débrancher le contrôleur de la batterie et j'ai aussi essayé plusieurs téléphones.
à chaque fois que je suis sur cette page je lui change le code PIN et le nom mais il n'y a que le code PIN qui est enregistré le nom ne change jamais et je ne vais jamais plus loin.
y a-t-il une façon de faire un reset ou de revenir sur l'ancien firmware?
Actuellement le contrôleur ne prends pas la charge de mon panneau solaire.
Cordialement
I have a trouble with my victron Smart Solar 75/15
I've done the update to the v 2.19
But now each time I try to connect I'm stuck to the page on the picture.
I delayt my device on my Bluetooth phone.
I have disconnect the controller to the battery
And try 3 different phones but each time I come back to the same page and each time I change the pin and the name on the controller.
The pin is save on the controller but not the name but I can go more far I am stuck on this page.
Any help
[image]
Jaco Reinecke answered ·
1 Answer
Victron Connect firmware 2.19 fails on multiple mppt controllers
I have a MPPT 75/15 and a mppt 100/30 solar controllers, today was prompted to update victron connect firmware to 2.19 from 2.14. Both Failed at 86%, response timeout. The 100/30 lost its firmware version, the 75/15 retained the 2.14 but will not let me connect until firmware is updated. I tried multiple times on both with the same result each time.
jneuhalfen asked
I have a MPPT 75/15 and a mppt 100/30 solar controllers, today was prompted to update victron connect firmware to 2.19 from 2.14. Both Failed at 86%, response timeout. The 100/30 lost its firmware version, the 75/15 retained the 2.14 but will not let me connect until firmware is updated. I tried multiple times on both with the same result each time.
jneuhalfen answered ·
2 Answers
Connect 5.8: can I use AC input control..or is ESS better?
Can I set the multiplus to use the batteries down to a safe minimum level, ignoring the grid connection,and then charge them up fully again...while also using shore power as 'power assist' to cover spikes in demand from appliances..?
Just joined the forum, so many thanks for any advice,
Ciaran
(Little Black Box)
Ciaran asked
Can I set the multiplus to use the batteries down to a safe minimum level, ignoring the grid connection,and then charge them up fully again...while also using shore power as 'power assist' to cover spikes in demand from appliances..?
Just joined the forum, so many thanks for any advice,
Ciaran
(Little Black Box)
Daniël Boekel (Victron Energy Staff) answered ·
1 Answer
Easy Solar 24/3000/70 Color controller update
Color Controller only show blue screen with logo and name (Victron)
Did an update according to manual. with micro sg card. firmware show 2.18 of color controller.
Load new firmware ver 2.33 on micro. the file then update to a point and the stop.
Did again ver 2.18,.
Connect and set up all equipment. BM Inverter LiFe batt and color controller.
Then the color controller reboot and only stop again on blue screen and logo.
Ta
Corrie asked
Color Controller only show blue screen with logo and name (Victron)
Did an update according to manual. with micro sg card. firmware show 2.18 of color controller.
Load new firmware ver 2.33 on micro. the file then update to a point and the stop.
Did again ver 2.18,.
Connect and set up all equipment. BM Inverter LiFe batt and color controller.
Then the color controller reboot and only stop again on blue screen and logo.
Ta
Daniël Boekel (Victron Energy Staff) answered ·
1 Answer
#116 Lost Calibration Data on my BlueSolar MPPT 75/50
Hi,
My BlueSolar MPPT 75/50 (v1.12) has been working for many years, I recently connect to my laptop and VictronConnect, it detected a new firmware v1.39 and I have to upgrade to continue using VictronConnect.
I upgraded the firmware but now charging staoped and there is a error on Victron software "#116 Lost Calibration Data" its not working anymore. Bulk and Absorption LED flashing blue simultaniously.
I down loaded v1.43, upgraded but still same issue.
Can anyone help revert back to the original firmware v1.12 please, my device is 6 years old so cant send back to dealer.
Any help will be appreciatded.
roks asked
Hi,
My BlueSolar MPPT 75/50 (v1.12) has been working for many years, I recently connect to my laptop and VictronConnect, it detected a new firmware v1.39 and I have to upgrade to continue using VictronConnect.
I upgraded the firmware but now charging staoped and there is a error on Victron software "#116 Lost Calibration Data" its not working anymore. Bulk and Absorption LED flashing blue simultaniously.
I down loaded v1.43, upgraded but still same issue.
Can anyone help revert back to the original firmware v1.12 please, my device is 6 years old so cant send back to dealer.
Any help will be appreciatded.
RonnySchonfelder commented ·
3 Answers
Since loading firmware v2.32 on the CCGX I have lost the heading on the AC input and -- appears in the Red box I have a BMS fitted on my boat, and have updated the firmware on my CCGX to 2.32. Since then, I have lost the red box headings for AC Inputs. When I reboot the CCGX it does come up with "Grid" but when I change the settings to "Shoreline" the box goes blank again.. I have tried both AC Inputs one and two and it still shows blank and -- on the readings I have tried to load a picture on here, but can't suss out how to do it.. I have a Multiplus , VE Bus, BM 712, and a MPPT 100/30. Is this a glitch in the firmware or am I doing something wrong with the settings? It is not plugged in to shoreline at the moment!!! Thanks Del
Del askedDaniël Boekel (Victron Energy Staff) converted comment to answer ·
1 Answer
BMV stuck at "bt200" after update
I installed the BMV-712 and it worked perfectly for two day while not using the Bluetooth feature. On day three I downloaded and installed the Victron Connect App on my Samsung S7. When I opened the app for the first time, it connected to the BMV-712 and informed me the BMV-712 needed to be updated. I agreed and the process began.
The installation got to 4-6%, then restarted, Next time it got to approximately 11% then restarted. This happened several more times, with the highest percentage being around 80%. Unfortunately, it eventually failed. I then looked at the BMV-712 display, and it read "bt200".
I then tried the following:
1. Try #1
a. Uninstalled Victron Connect App from Samsung S7
b. Reinstalled Victron Connect App onto Samsung S7
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
2. Try #2
a. Uninstalled Victron Connect App from Samsung S7
b. Delete bluetooth data and cache from Samsung S7
c. Reinstalled Victron Connect App onto Samsung S7
d. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
3. Try #3 ... repeated Try #2 (after unplugging BMV-712 for 10 minutes)
4. Try #4
a. Turned off Bluetooth on Samsung S7
b. Installed Victron Connect App onto Apple iPad
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
5. Try #5
a. Uninstalled Victron Connect App from Apple iPad
b. Reinstalled Victron Connect App onto Apple iPad
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
6. Try #6 ... repeated Try #5 (after unplugging BMV-712 cable for 10 minutes)
7. Try #7 ... repeated Try #5 (after unplugging BMV-712 cable for 10 minutes AND resetting BMV-712 -- "Setup + Select" for 3 seconds)
8. Try #8
a. Turned off bluetooth on Apple iPad
b. Installed Victron Connect App on Macbook Pro
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
9. Try #9 ... repeated Try #8 (after unplugging BMV-712 cable for 10 minutes AND resetting BMV-712 -- "Setup + Select" for 3 seconds)
All attempts were within 2 feet of the BMV-712. I have wasted a lot of time trying to get this to work. I have no more ideas. Please help.
I have the Service Report files from all three methods (Samsung S7, Apple iPad, and Apple Macbook Pro) if needed.
delt127 asked
I installed the BMV-712 and it worked perfectly for two day while not using the Bluetooth feature. On day three I downloaded and installed the Victron Connect App on my Samsung S7. When I opened the app for the first time, it connected to the BMV-712 and informed me the BMV-712 needed to be updated. I agreed and the process began.
The installation got to 4-6%, then restarted, Next time it got to approximately 11% then restarted. This happened several more times, with the highest percentage being around 80%. Unfortunately, it eventually failed. I then looked at the BMV-712 display, and it read "bt200".
I then tried the following:
1. Try #1
a. Uninstalled Victron Connect App from Samsung S7
b. Reinstalled Victron Connect App onto Samsung S7
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
2. Try #2
a. Uninstalled Victron Connect App from Samsung S7
b. Delete bluetooth data and cache from Samsung S7
c. Reinstalled Victron Connect App onto Samsung S7
d. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
3. Try #3 ... repeated Try #2 (after unplugging BMV-712 for 10 minutes)
4. Try #4
a. Turned off Bluetooth on Samsung S7
b. Installed Victron Connect App onto Apple iPad
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
5. Try #5
a. Uninstalled Victron Connect App from Apple iPad
b. Reinstalled Victron Connect App onto Apple iPad
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
6. Try #6 ... repeated Try #5 (after unplugging BMV-712 cable for 10 minutes)
7. Try #7 ... repeated Try #5 (after unplugging BMV-712 cable for 10 minutes AND resetting BMV-712 -- "Setup + Select" for 3 seconds)
8. Try #8
a. Turned off bluetooth on Apple iPad
b. Installed Victron Connect App on Macbook Pro
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
9. Try #9 ... repeated Try #8 (after unplugging BMV-712 cable for 10 minutes AND resetting BMV-712 -- "Setup + Select" for 3 seconds)
All attempts were within 2 feet of the BMV-712. I have wasted a lot of time trying to get this to work. I have no more ideas. Please help.
I have the Service Report files from all three methods (Samsung S7, Apple iPad, and Apple Macbook Pro) if needed.
Thomasel commented ·
2 Answers
Mulitplus2 Firmware update issues
Firmware update for Mulitplus2 Ver 2625460 causes unit not to go online or connect to the grid
at all. Reinstalled old version 2625459 all is OK? Any answers to why?
Rob Duthie asked
Firmware update for Mulitplus2 Ver 2625460 causes unit not to go online or connect to the grid
at all. Reinstalled old version 2625459 all is OK? Any answers to why?
Rob Duthie commented ·
2 Answers
MPPT Ve Can data disappeared from CCGX after upgrade to 2.32
Hi We have a site running multiple VE Can Mppt,s (earlier ones) the site was changed to auto update the CCGX in order to try and rectify another issue, and the last two firmware releases have dropped the MPPT data from the CCGX and therfore VRM.
We have reinstated 2.11 (pretty solid for off grid systems) and reinstated the display. Going forward are the new firmware releases going to support the older Ve Can models ? or is this something that needs to be rectified in the firmware ?
Energy Connections asked
Hi We have a site running multiple VE Can Mppt,s (earlier ones) the site was changed to auto update the CCGX in order to try and rectify another issue, and the last two firmware releases have dropped the MPPT data from the CCGX and therfore VRM.
We have reinstated 2.11 (pretty solid for off grid systems) and reinstated the display. Going forward are the new firmware releases going to support the older Ve Can models ? or is this something that needs to be rectified in the firmware ?
Energy Connections answered ·
2 Answers
Lithium Batteries in series not balancing
Hi We have a tiny home site, running an easy solar 24 3000 and 2 x 12 volt 200Ah victron (non smart) lithium's in series with the comms cables dasiy chained together, running a separate VE bus bms connected to the multiplus via an rj45 cable
The system wont balance the 2 batteries, 1 battery is at 12 volts the other 16 with high voltage alarm. Any clues please
The Multiplus is runnning 413 and in an attempt to upgrade to 459 via VE flash he can no longer get communications with the Multi plus, he is using an MK2 adaptor on site
Energy Connections asked
Hi We have a tiny home site, running an easy solar 24 3000 and 2 x 12 volt 200Ah victron (non smart) lithium's in series with the comms cables dasiy chained together, running a separate VE bus bms connected to the multiplus via an rj45 cable
The system wont balance the 2 batteries, 1 battery is at 12 volts the other 16 with high voltage alarm. Any clues please
The Multiplus is runnning 413 and in an attempt to upgrade to 459 via VE flash he can no longer get communications with the Multi plus, he is using an MK2 adaptor on site
Sean answered ·
2 Answers
Multiplus shows Off on Colour Control after firmware update on Multiplus
Good day.
We installed a Victron Multiplus 48/5000/70 with a Color Control GX and MPPT 250/60.
After updating firmware on Color Control and Multiplus the inverter shows Off on display of color control. The MPPt and battery do come up on display on Color controller but no Multi plus.
There are power on the inverter and works as normal with correct outputs. It's clearly a VE.Bus conflict. Are there any way to hard reset the Color Control?
MRautenbach asked
Good day.
We installed a Victron Multiplus 48/5000/70 with a Color Control GX and MPPT 250/60.
After updating firmware on Color Control and Multiplus the inverter shows Off on display of color control. The MPPt and battery do come up on display on Color controller but no Multi plus.
There are power on the inverter and works as normal with correct outputs. It's clearly a VE.Bus conflict. Are there any way to hard reset the Color Control?
MRautenbach commented ·
4 Answers
