Firmware Update Issue

For a few days now we've been getting a system alarm that says "Grid Lost." I can highlight it on our CCGX screen, but it doesn't go away. (I.E. The warning triangle in the top of the screen keeps flashing no matter what I do.) It also does not register on the VRM site under Alarm Logs...

We have not lost grid power once in this time period.

I do however use the CCGX's relay and it's automatic Generator on/off rules to tell the Quattro when to pull power from the grid. (I do this so we can use the energy stored in our batteries first.) So while the Shorepower meter shows zero, we are still connected to the grid.

We also have a PV inverter connected to our Quattro's 230v output, which gave me a grid error once, but I've not seen that happen again. (Meaning it might have but then went away before I noticed it...)

Did something change in the firmware to cause us to get this alarm?

We were running 2.51 but it also happened when I updated it to 2.52.

Thanks to anyone that can help!

Scott

In "Changelog assistants" file I see, that ESS now suppports limitting FeedIn power:

Release date: January 24, 2020

Supports limiting the FeedIn power. (Starting from firmware revision 469)

I updated my MultiPlus 48/5000/70-100 to 2624469 firmware version, but I cannot find in ESS menu on CCGX panel the line, in which I could limit the FeedIn Power.

Maybe it does not work because I have 2 Multiplus devices in parallel?

What I have also found out, that though I disabled FeedIn, it still feeds energy in, taking it not only from my Solar panels, but also from my batteries. Isn't it strange?

[image]

Hi, I would like upgrade my MultiPlus firmware for Lithium ready.

VictronConnect says 'Firmware not uptodate, need later then 200' and VEFlash says 'you are running the latest available version, version 90.05.153, it shows

So how can I upgrade, if there is one?

thanks

Hi, I'm having a really hard time trying to get my firmware updated.

I have a 2702 Multi. Current firmware 413 so I need to use VEFlash. I've disconnected all accessories and plugged the MK3 directly to the Multi.

Every time I try and run the VEflash program it says it can't connect.

• I'm using the USB MK3, it connects just fine using VEConfig.
• I've tried powering the Multi off DC and AC
• I've tried multiple computers
• I've tried upgrading to the 3 different firmware versions available for download
• I've tried changing the COM port assigned to the MK3.

I can't think of what else to try, it is really frustrating and I need the updates to the PowerAssist. Please let me know if you have any other ideas I can try.

Thx

Can I have the v1.39 file for BlueSolar 150/85 VE.Direct (A04F)? I'm having a similar issue to this post. In addition, my Phoenix 48/375 (A214) no longer displays power output/consumption in CCGX since upgrading to v1.16. I would appreciate any downgrade file which reverses this problem as well.

My email is omodaramola@gmail.com

Hello,

My inverter has suddenly stopped working, the LED error codes say "No Calibration".

The latest Firmware was v1.17 - I have read various posts in the interent where people have had the same issue with this firmware version.

One guy say he reinstalled the firmware using his PC. I have Victron Connect on my oc and Andriod device but see no way of manually forcing a firmware upgrade.

I can see I can get the images from the Vicreon professional site :

https://professional.victronenergy.com/downloads/firmware/

But I dont know where to drop these files to force an upgrade.

Can anyone help either how to clear the error or forcce an upgrade?

Thanks

After a LOM , unit has difficulty reconnecting .I have read on this forum that a firmware update, from 466 onwards ( 456 installed ) overcomes this issue - externally connected neutrals allowed .Only other option , momentarily remove load via a contactor / programable relay, to allow grid reconnection , then return load connection - clumsy but , better than ‘ shut down’

Any comments on both of above would be most appreciated. I have never done a firmware update before , will save present settings . And any known issues with firmware 471.

The Firmware update on my Multiplus compact 12/1600/70 via VEFlash and MK3 USB Interface from Version 1906132 to 1906159 started fine. Following the described procedure I could connect and start the update without problems.

The "Busy Programming Firmware" window appeared and the counter run from 1% to 9%, when the update stopped suddenly. Now the Multiplus doesn't do anything except flashing the green charger LED fast.

I can't connect again or do anything else with the unit, so I hope for a suggestion for a solution here.

Thanks a lot for your help.

hi,

just updatet victron connect to 5.19 and wondering why my mppt 100/50 firmware is not as well updated

currently i have 1.46 firmware and when i chose firmware update on connect 5.19 it says that i am up to date

however i can see online that there is 1.47 firmware for mppt 100/50

could someone please help

thank you

vladi

[image]

I have a number site where we have installed Quattros in three phase set up.

We are having an issue that when the main supply goes down, (fairly often at the moment in South Africa) one of the phases will report an overload alarm and shut down. There is nowhere near enough loads to cause the overload. It has happened on three of our systems and it doesn't always over load the same phase.

What could be causing this issue?

[image]

[image]

Any idea what could be causing this issue?

[image]

A Split Phase system with two Quattros 48/10000/140-2x100 120v with Product ID 2754 was working with Venus v2.42 and we performed an upgrade of firmware on the Quattros to version 469.

After the upgrade of both Quattros we reconfigured via VE Config all the setting by uploading a saved version of the configuration. The setting where saved with no issues.

Once we brought the System online the Venus shows "No ESS Assistant found". We proceeded to go back and remove the assistant using VE config and adding it again, but the Venus still does not see the ESS Assistant.

Is Quattros firmware 469 for Product 2754 compatible with Venus OS 2.42? If not what would be the recommended software versions? If they are compatible what can I do to get the Venus to recognize the ESS Assistant from the Quattros?

Thanks

Carlo Marazzi

I recently had my system installed. I noted that on my color control all is set to update to latest firmware, however I ran the check firmware using the vrm portal and found that there was a release for the mppt controller. Am I missing something should the color control not automatically update this based on settings

Adding a mppt with fw version 1.47 to 2 existing mppts with fw 1.46 gives errors. How can we upgrade to 1.47 ? trying to update the exiting mppts do not gives us the possibility to update to 1.47 (fw lib stays emty). ...

Hello All,

I have a MultiPlus 24/1600 Product ID 2616 with firmware 154. I have it connected to VenusGX with vOS v2.42. I need to update the firmware to support ESS. I have no easy access to MK3 cable.

Is firmware update with vbdub possible? Documentation (https://www.victronenergy.com/live/open_source:ccgx:commandline#updating_vebus_firmware) says minimum firmware 2xx is required. Is documentation current and correct?

I am familiar with Linux and not afraid of command line. I am afraid of bricking my MultiPlus though.

I also have USB RS232 or USB RS485 for other option to connect to MultiPlus.

I hope I am not stuck buying MK3 cable for single use.

It seems as if i have a problem articulating my problem as even #victronsupport has given up on me..!!!

I have to alternate my venus GX firmware every morning to 'activate' comms between my venus and Mppt

My setup is as follows : Venus GX - V2.40 or 2.42, depending on what ran the previous day, MultiPlus 24/3000/70-50 v 433, BMV-700 v3.10 and SmartSolar Charger MPPT 150/60 v1.47.

The issue occured when i updated my mppt to latest firmware. I have tried all permutations of settings to no avail

In the morning when the mppt starts it loops on an error as can be seen in the videohttps://community.victronenergy.com/storage/attachments/7299-whatsapp-video-2020-01-16-at-085946.mp4

From the attached graphs it can be seen that there is some misalignment between the components

[image]

[image]

[image]

[image]

@Daniël Boekel (Victron Energy Staff), hopefully this will tickle your interest again....

Are these updates automatic or do I need to update manually? Mppt 100/50 solar?

Hello I have 2 multis installed, I want to parallel however they have different firmwares one is 2614413 the other is 2614430 I have tried to update to either /30 none of them is responsive. How do I go about this issue since they need to have the same firmware to work in parallel or split phase.

CCGX Firmware 2.42 Beta The problem I have is the AC reading and DC reading i.e. when in normal inverting mode there’s no problem but when I use my generator the AC out put goes from 16 to 4 watts the DC goes up from say 80 watts to 160 when the battery’s are fully charged the reading are about the normal but when the water pump kicks in the reading on the DC go up which is ok but the AC output takes a dive from 16-20 to 4-0 watts I have checked this with previous version of firmware 2.41

Good and sunny day to everyone,

I just upgraded my mppt charger via VRM Remote Firmware Update feature from v1.46 to v1.47 as usual and despite upgrade went as expected and successful (saw 1.47 as new firmware on dashboard), somehow the console PV Charger indicator started to show fluctuations between ~1400 watt and 0 (zero watt) in every 2-3 seconds in a loop.... 0-5x-8xx-14xx-0-5x-7xx-14xx....watt. something like MPPT is rebooting in a loop.

I thought that it may be the online upgrade which created this problem, and for a second time, I downloaded "Solar Charge Controller MPPT 150-100 rev2 SMART v1.47_A059.dup" file from Victron web and once again upgraded from VRM portal, this time by providing custom firmware file. it again upgraded successfully but did not solved the issue.

I had to return back to original firmware "Solar Charge Controller MPPT 150-100 rev2 SMART v1.46_A059.dup".... and now everything is stable like before....

[image]

12:48 - online upgrade to v1.47 from v1.46

12:58 - online upgrade with manual upload of dup file v1.47 to v1.47

13:21 - downgrade to v1.46

So anyone else faced similar issue before? I checked the firmware release notes and did not see any special instructions for v1.47. Also I did not see anything abnormal in the logs, no alert of warnings. Anyone knows where is the upgrade and mppt logs files and how to see them so that I can debug the issue?

Thx...

I was prompted on multiple devices to update the firmware to 4.03 on our BMV712 so I went ahead. The update was successful but all the history is GONE. What happened? Is there a way to get it back? (Now we don't know how many times the batteries have been cycled, etc.) Thanks in advance. :)

Today I opened the Victron app on my iPhone 8 and got a message to update the software, which I did so successfully. Then when I attempted to connect to my 100/15 Smartsolar I got a second message to update the firmware. I did so but got stuck at 66%. I attempted to quit but got the message not to do so, so I didn't. Then I got a 'firmware update failed' message. Since then, no lights, no connecting, no recognizing the smartsolar unit. Nothing. Appears to be bricked. Is there a way to reset the firmware? Hoping for a fix as I rely on my panels and the controller to keep my batteries topped off during winter layup.

Hello,

the last update of the BMV-712 smart (to 4.00 /4.01) completely clear the history data.

There was no chance to backup data before updating.

Victron Energy: Do you think that this type of monitor is useful to a professional work or it is just a toy for fun? How can I know the number of charge cycles of the battery now ??? I am very disappointed ...

Hello, Community Folks~ According to the "live" instructions for the Color Control GX, the fuse is "1 amp slow blow" which I think would be stamped T1AL250V on the metal cap.

In the CCGX I'm installing now, however the fuse that was included in the factory packaging is stamped T3.15AL250V which translates into slow blow 3.15 amps. I need to know if this is a factory error or if Victron changed the spec without changing the "live" instructions.

Thanks in advance~

Hi, I have a Quattro with number 2631150.HEX and looking where to download the latest .vff firmware file so can update with VeFlash?

Where can I get this version?

I have the EasySolar 48/3000/35-50 mppt150/70 with 4 12.8V Lithium (LiFePO4) batteries connected in series. All works fine, but the CCGX don't display SOC. I guess this might be firmware related, but I'm new to Victron products. The multiplus inside the EasySolar has firmware version 413, the MPTT runs on v1.39 and the CCGX on 2.23. Should I update the Multiplus? Greatful for any guidance here, thx :)

Hi - I have four MPPTs, two are at v1.39 and two are at v1.46 ... no, I don't know why. Anyway, I have attempted to update them - app version is 5.15 (I have an iPhone so can't get v5.8 apparently) - the process runs on all four to completion and I get the success message. But nothing has happened and they are all still at the same versions.

There is also one other oddity: When updating, three of them say "updating from v2.19 to 2.23" and one of them says "updating from v1.39 to v1.46". None of them are at 2.19.

Coincidentally, the firmware version of my colour displays is 2.23.

Can anyone shed any light please?

Many thanks in advance.

[image]