Firmware Update Issue
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BMV-712 firmware update fail. Result: #6
I was trying to setup my BMV-712 via bluetooth using an Android phone running VictronConnect. I was able to connect but VictronConnect wanted to update the firmware. It got to 4% and failed with the following message: Result: #6 The product did not activate its bootloader although it should have.
I tried running VictronConnect on a Win 10 computer but it would not find the BMV.
Is there a work around for this?
Larry asked
I was trying to setup my BMV-712 via bluetooth using an Android phone running VictronConnect. I was able to connect but VictronConnect wanted to update the firmware. It got to 4% and failed with the following message: Result: #6 The product did not activate its bootloader although it should have.
I tried running VictronConnect on a Win 10 computer but it would not find the BMV.
Is there a work around for this?
Justin Cook commented ·
1 Answer
MPPT 150/85 Bluesolar A04F firmware upgrade error
Can I have the v1.39 file for BlueSolar 150/85 VE.Direct (A04F)? I'm having a similar issue to this post. In addition, my Phoenix 48/375 (A214) no longer displays power output/consumption in CCGX since upgrading to v1.16. I would appreciate any downgrade file which reverses this problem as well.
My email is omodaramola@gmail.com
Saipro asked
Can I have the v1.39 file for BlueSolar 150/85 VE.Direct (A04F)? I'm having a similar issue to this post. In addition, my Phoenix 48/375 (A214) no longer displays power output/consumption in CCGX since upgrading to v1.16. I would appreciate any downgrade file which reverses this problem as well.
My email is omodaramola@gmail.com
Daniël Boekel (Victron Energy Staff) edited ·
2 Answers
mppt 150/85 smartsolar A05A firmware error
Hi,
I have an Victron SmartSolar MPPT 150/85 A05A and Multi quattro 8000 yesterday it updated to v1.41 automatically; since the maximum charge current don´t work. Suddenly today it downgraded to v1.39 and the system don't work, it is in error 116 with input shutdown. Can you help me please?
Thanks!
Granja asked
Hi,
I have an Victron SmartSolar MPPT 150/85 A05A and Multi quattro 8000 yesterday it updated to v1.41 automatically; since the maximum charge current don´t work. Suddenly today it downgraded to v1.39 and the system don't work, it is in error 116 with input shutdown. Can you help me please?
Thanks!
Saipro edited ·
2 Answers
MTTP Settings Change when firmware is updated?
Hi All -
Is it possible that when you update the MPPT to the latest firmware that some of the battery settings can be reset to default?
I could be mistaken on what my settings were before but I am a pretty detailed person and wouldn't expect that I had my MPPT settings incorrect.
That said, I just upgraded my MPPT firmware to the latest, 2.19 or 1.42, (idk which one to reference) and I noticed that 2 of my settings were off:
1. The Temperature Compensation setting was set to -36.00mV/F, which I believe is the default. I would have had that set to -20.00mV/F as I have Lifeline AGM batteries.
2. The Maximum Absorption Time setting was set to 2H, when I would have had that setting to 6H.
Again, while very unlikely, there is a possibility that I set these to what I saw but I just wanted to check if I need to be checking my settings after every update.
Thanks,
Tom
tabney0315 asked
Hi All -
Is it possible that when you update the MPPT to the latest firmware that some of the battery settings can be reset to default?
I could be mistaken on what my settings were before but I am a pretty detailed person and wouldn't expect that I had my MPPT settings incorrect.
That said, I just upgraded my MPPT firmware to the latest, 2.19 or 1.42, (idk which one to reference) and I noticed that 2 of my settings were off:
1. The Temperature Compensation setting was set to -36.00mV/F, which I believe is the default. I would have had that set to -20.00mV/F as I have Lifeline AGM batteries.
2. The Maximum Absorption Time setting was set to 2H, when I would have had that setting to 6H.
Again, while very unlikely, there is a possibility that I set these to what I saw but I just wanted to check if I need to be checking my settings after every update.
Thanks,
Tom
tabney0315 edited ·
1 Answer
CCGX Upgrading to v2
Hi, I want to upgrade my CCGX to firmware v2.
I followed the link venus-upgrade-image-ccgx.zip and downloaded a folder. I did not get a zip file as it says in the instructions? I loaded the folder onto my micro SD card and inserted it into the CCGX I followed the instructions and nothing happens? I'm downloading to a MacBook Pro. (I don't have a PC) is this what the problem is? Or could it be something else. I would be grateful for some advice? Thank you. Ben
Ben Langlands asked
Hi, I want to upgrade my CCGX to firmware v2.
I followed the link venus-upgrade-image-ccgx.zip and downloaded a folder. I did not get a zip file as it says in the instructions? I loaded the folder onto my micro SD card and inserted it into the CCGX I followed the instructions and nothing happens? I'm downloading to a MacBook Pro. (I don't have a PC) is this what the problem is? Or could it be something else. I would be grateful for some advice? Thank you. Ben
Kevin Windrem answered ·
2 Answers
Victron Connect App v5.8
Cannot firmware update Smart Lithium Battery and Smart Battery Charger. It gets stuck on 1% and timeout. Worked fine on Smart Solar Charger and Bluetooth Dongle.
Des Tan asked
Cannot firmware update Smart Lithium Battery and Smart Battery Charger. It gets stuck on 1% and timeout. Worked fine on Smart Solar Charger and Bluetooth Dongle.
Des Tan commented ·
1 Answer
Smartsolar MPPT 100/30 failed to update to v2.19 now stuck at v1.39 with no bootloader version.
I have several victron devices, today I went to check on them and they all needed to update to v2.19. My BMV 712 updated correctly and my smartsolar 100/15 updated correctly, but my Smartsolar 100/30 failed to update to v2.19 and is now stuck at v1.39. When I open the app I see all three devices and I go into the 100/30 device but it does not ask to update, when I click product details it shows firmware at V1.39 and does not show any bootloader version. How do I update this device now?
scottc19 asked
I have several victron devices, today I went to check on them and they all needed to update to v2.19. My BMV 712 updated correctly and my smartsolar 100/15 updated correctly, but my Smartsolar 100/30 failed to update to v2.19 and is now stuck at v1.39. When I open the app I see all three devices and I go into the 100/30 device but it does not ask to update, when I click product details it shows firmware at V1.39 and does not show any bootloader version. How do I update this device now?
M.Lange answered ·
1 Answer
ESS (AC DC coupled) "Feed-in excess solar charger power" not full potential
Hi
i running a ESS (MultiGrid 48/3000 FW459, VenusGX FW v2.31with EM24) with AC Coupled third party PV Inverters (via ET340 and ET112) and a Smart Solar 150/35 v1.39 and a BYD B-Box 5.0kWh. (DVCC enabled, SVS disable, Smartsolar has BMS controlled)
The DC Coupled PV system is oriented south and could be enlarged by approx 900 Wp, since currently only 1,8kWp is installed. Maximum charge power to battery is limited at 2000W fixed due to the 35 Amps - i know ;).
In the ESS Settings I enable " Feed-in excess solar charger power" but soon i discovered the the typical behavior of the system was to charge from the East oriented AC Coupled inverters, which means, the the battery is full, sincce there is enough excess. But the south orientated DC coupled PV System was dearted by over 50% due to battery being at SOC 100%, even with the enable option of "feedin excess DC Power". Over have of the production of the south oriented DC coupled PV is derated (see pic attached, redline is potential solar production).
[image]
To prove my hypotheses i changed the ESS Setpoint to activly discharge the battery into the grid, thus a lower SOC than 100% is realized. this enables the BMS controlled Smart Solar to use the full potential of the PV system. (previously 340W production goes up to 900W Production).
See my screenshots and notes
ESS Feed-in excess solar charger power - not full potenial.pdf
Conclusion:
I presume that the Mutligrid doesnt discharge/feedin as much power as the full potential of solar available on the DC side.
I would presume that the voltage Gap between SmartSolar and Multiplus isn't high enough for Multi to discharge the battery more but to keep it at 100% and though making it possible for the SmartSolar to feedin more of his potential solar power.
So propably i will not add any more Modules to the Smart Solar or install another SmartSolar, but install another PV Inverter AC coupled.
If anybody has the same Issue please let me know!
If anybody has an idea how to optimize the use of the DC coupled Solar to feed into the grid, please let me know! I thought already of an external PLC writing the ESS Setpoint into the Modbus register, to actively reduce the SOC during the daytime, to make more use of the DC coupled PV System.
THX
BR
Ossi
Ossi asked
Hi
i running a ESS (MultiGrid 48/3000 FW459, VenusGX FW v2.31with EM24) with AC Coupled third party PV Inverters (via ET340 and ET112) and a Smart Solar 150/35 v1.39 and a BYD B-Box 5.0kWh. (DVCC enabled, SVS disable, Smartsolar has BMS controlled)
The DC Coupled PV system is oriented south and could be enlarged by approx 900 Wp, since currently only 1,8kWp is installed. Maximum charge power to battery is limited at 2000W fixed due to the 35 Amps - i know ;).
In the ESS Settings I enable " Feed-in excess solar charger power" but soon i discovered the the typical behavior of the system was to charge from the East oriented AC Coupled inverters, which means, the the battery is full, sincce there is enough excess. But the south orientated DC coupled PV System was dearted by over 50% due to battery being at SOC 100%, even with the enable option of "feedin excess DC Power". Over have of the production of the south oriented DC coupled PV is derated (see pic attached, redline is potential solar production).
[image]
To prove my hypotheses i changed the ESS Setpoint to activly discharge the battery into the grid, thus a lower SOC than 100% is realized. this enables the BMS controlled Smart Solar to use the full potential of the PV system. (previously 340W production goes up to 900W Production).
See my screenshots and notes
ESS Feed-in excess solar charger power - not full potenial.pdf
Conclusion:
I presume that the Mutligrid doesnt discharge/feedin as much power as the full potential of solar available on the DC side.
I would presume that the voltage Gap between SmartSolar and Multiplus isn't high enough for Multi to discharge the battery more but to keep it at 100% and though making it possible for the SmartSolar to feedin more of his potential solar power.
So propably i will not add any more Modules to the Smart Solar or install another SmartSolar, but install another PV Inverter AC coupled.
If anybody has the same Issue please let me know!
If anybody has an idea how to optimize the use of the DC coupled Solar to feed into the grid, please let me know! I thought already of an external PLC writing the ESS Setpoint into the Modbus register, to actively reduce the SOC during the daytime, to make more use of the DC coupled PV System.
THX
BR
Ossi
Daniël Boekel (Victron Energy Staff) commented ·
2 Answers
Stuck after updating firmware v2.19
English more far.
J'ai un souci depuis ce matin mon contrôleur victron smartsolar 75/15 m'a demandé d'effectuer la mise à jour vers le firmware v2.19 que j'ai effectué sans souci.
Mais depuis à chaque fois que j'essaye de me reconnecter je tombe sur la page en photo impossible d'aller plus loin.
j'ai effectué la manipulation comme expliqué,de dissocier sur mon téléphone le contrôleur du bluetooth.
j'ai aussi essayé de débrancher le contrôleur de la batterie et j'ai aussi essayé plusieurs téléphones.
à chaque fois que je suis sur cette page je lui change le code PIN et le nom mais il n'y a que le code PIN qui est enregistré le nom ne change jamais et je ne vais jamais plus loin.
y a-t-il une façon de faire un reset ou de revenir sur l'ancien firmware?
Actuellement le contrôleur ne prends pas la charge de mon panneau solaire.
Cordialement
I have a trouble with my victron Smart Solar 75/15
I've done the update to the v 2.19
But now each time I try to connect I'm stuck to the page on the picture.
I delayt my device on my Bluetooth phone.
I have disconnect the controller to the battery
And try 3 different phones but each time I come back to the same page and each time I change the pin and the name on the controller.
The pin is save on the controller but not the name but I can go more far I am stuck on this page.
Any help
[image]
Matbtz asked
English more far.
J'ai un souci depuis ce matin mon contrôleur victron smartsolar 75/15 m'a demandé d'effectuer la mise à jour vers le firmware v2.19 que j'ai effectué sans souci.
Mais depuis à chaque fois que j'essaye de me reconnecter je tombe sur la page en photo impossible d'aller plus loin.
j'ai effectué la manipulation comme expliqué,de dissocier sur mon téléphone le contrôleur du bluetooth.
j'ai aussi essayé de débrancher le contrôleur de la batterie et j'ai aussi essayé plusieurs téléphones.
à chaque fois que je suis sur cette page je lui change le code PIN et le nom mais il n'y a que le code PIN qui est enregistré le nom ne change jamais et je ne vais jamais plus loin.
y a-t-il une façon de faire un reset ou de revenir sur l'ancien firmware?
Actuellement le contrôleur ne prends pas la charge de mon panneau solaire.
Cordialement
I have a trouble with my victron Smart Solar 75/15
I've done the update to the v 2.19
But now each time I try to connect I'm stuck to the page on the picture.
I delayt my device on my Bluetooth phone.
I have disconnect the controller to the battery
And try 3 different phones but each time I come back to the same page and each time I change the pin and the name on the controller.
The pin is save on the controller but not the name but I can go more far I am stuck on this page.
Any help
[image]
Jaco Reinecke answered ·
1 Answer
Victron Connect firmware 2.19 fails on multiple mppt controllers
I have a MPPT 75/15 and a mppt 100/30 solar controllers, today was prompted to update victron connect firmware to 2.19 from 2.14. Both Failed at 86%, response timeout. The 100/30 lost its firmware version, the 75/15 retained the 2.14 but will not let me connect until firmware is updated. I tried multiple times on both with the same result each time.
jneuhalfen asked
I have a MPPT 75/15 and a mppt 100/30 solar controllers, today was prompted to update victron connect firmware to 2.19 from 2.14. Both Failed at 86%, response timeout. The 100/30 lost its firmware version, the 75/15 retained the 2.14 but will not let me connect until firmware is updated. I tried multiple times on both with the same result each time.
jneuhalfen answered ·
2 Answers
Connect 5.8: can I use AC input control..or is ESS better?
Can I set the multiplus to use the batteries down to a safe minimum level, ignoring the grid connection,and then charge them up fully again...while also using shore power as 'power assist' to cover spikes in demand from appliances..?
Just joined the forum, so many thanks for any advice,
Ciaran
(Little Black Box)
Ciaran asked
Can I set the multiplus to use the batteries down to a safe minimum level, ignoring the grid connection,and then charge them up fully again...while also using shore power as 'power assist' to cover spikes in demand from appliances..?
Just joined the forum, so many thanks for any advice,
Ciaran
(Little Black Box)
Daniël Boekel (Victron Energy Staff) answered ·
1 Answer
Easy Solar 24/3000/70 Color controller update
Color Controller only show blue screen with logo and name (Victron)
Did an update according to manual. with micro sg card. firmware show 2.18 of color controller.
Load new firmware ver 2.33 on micro. the file then update to a point and the stop.
Did again ver 2.18,.
Connect and set up all equipment. BM Inverter LiFe batt and color controller.
Then the color controller reboot and only stop again on blue screen and logo.
Ta
Corrie asked
Color Controller only show blue screen with logo and name (Victron)
Did an update according to manual. with micro sg card. firmware show 2.18 of color controller.
Load new firmware ver 2.33 on micro. the file then update to a point and the stop.
Did again ver 2.18,.
Connect and set up all equipment. BM Inverter LiFe batt and color controller.
Then the color controller reboot and only stop again on blue screen and logo.
Ta
Daniël Boekel (Victron Energy Staff) answered ·
1 Answer
#116 Lost Calibration Data on my BlueSolar MPPT 75/50
Hi,
My BlueSolar MPPT 75/50 (v1.12) has been working for many years, I recently connect to my laptop and VictronConnect, it detected a new firmware v1.39 and I have to upgrade to continue using VictronConnect.
I upgraded the firmware but now charging staoped and there is a error on Victron software "#116 Lost Calibration Data" its not working anymore. Bulk and Absorption LED flashing blue simultaniously.
I down loaded v1.43, upgraded but still same issue.
Can anyone help revert back to the original firmware v1.12 please, my device is 6 years old so cant send back to dealer.
Any help will be appreciatded.
roks asked
Hi,
My BlueSolar MPPT 75/50 (v1.12) has been working for many years, I recently connect to my laptop and VictronConnect, it detected a new firmware v1.39 and I have to upgrade to continue using VictronConnect.
I upgraded the firmware but now charging staoped and there is a error on Victron software "#116 Lost Calibration Data" its not working anymore. Bulk and Absorption LED flashing blue simultaniously.
I down loaded v1.43, upgraded but still same issue.
Can anyone help revert back to the original firmware v1.12 please, my device is 6 years old so cant send back to dealer.
Any help will be appreciatded.
RonnySchonfelder commented ·
3 Answers
Since loading firmware v2.32 on the CCGX I have lost the heading on the AC input and -- appears in the Red box I have a BMS fitted on my boat, and have updated the firmware on my CCGX to 2.32. Since then, I have lost the red box headings for AC Inputs. When I reboot the CCGX it does come up with "Grid" but when I change the settings to "Shoreline" the box goes blank again.. I have tried both AC Inputs one and two and it still shows blank and -- on the readings I have tried to load a picture on here, but can't suss out how to do it.. I have a Multiplus , VE Bus, BM 712, and a MPPT 100/30. Is this a glitch in the firmware or am I doing something wrong with the settings? It is not plugged in to shoreline at the moment!!! Thanks Del
Del askedDaniël Boekel (Victron Energy Staff) converted comment to answer ·
1 Answer
BMV stuck at "bt200" after update
I installed the BMV-712 and it worked perfectly for two day while not using the Bluetooth feature. On day three I downloaded and installed the Victron Connect App on my Samsung S7. When I opened the app for the first time, it connected to the BMV-712 and informed me the BMV-712 needed to be updated. I agreed and the process began.
The installation got to 4-6%, then restarted, Next time it got to approximately 11% then restarted. This happened several more times, with the highest percentage being around 80%. Unfortunately, it eventually failed. I then looked at the BMV-712 display, and it read "bt200".
I then tried the following:
1. Try #1
a. Uninstalled Victron Connect App from Samsung S7
b. Reinstalled Victron Connect App onto Samsung S7
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
2. Try #2
a. Uninstalled Victron Connect App from Samsung S7
b. Delete bluetooth data and cache from Samsung S7
c. Reinstalled Victron Connect App onto Samsung S7
d. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
3. Try #3 ... repeated Try #2 (after unplugging BMV-712 for 10 minutes)
4. Try #4
a. Turned off Bluetooth on Samsung S7
b. Installed Victron Connect App onto Apple iPad
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
5. Try #5
a. Uninstalled Victron Connect App from Apple iPad
b. Reinstalled Victron Connect App onto Apple iPad
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
6. Try #6 ... repeated Try #5 (after unplugging BMV-712 cable for 10 minutes)
7. Try #7 ... repeated Try #5 (after unplugging BMV-712 cable for 10 minutes AND resetting BMV-712 -- "Setup + Select" for 3 seconds)
8. Try #8
a. Turned off bluetooth on Apple iPad
b. Installed Victron Connect App on Macbook Pro
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
9. Try #9 ... repeated Try #8 (after unplugging BMV-712 cable for 10 minutes AND resetting BMV-712 -- "Setup + Select" for 3 seconds)
All attempts were within 2 feet of the BMV-712. I have wasted a lot of time trying to get this to work. I have no more ideas. Please help.
I have the Service Report files from all three methods (Samsung S7, Apple iPad, and Apple Macbook Pro) if needed.
delt127 asked
I installed the BMV-712 and it worked perfectly for two day while not using the Bluetooth feature. On day three I downloaded and installed the Victron Connect App on my Samsung S7. When I opened the app for the first time, it connected to the BMV-712 and informed me the BMV-712 needed to be updated. I agreed and the process began.
The installation got to 4-6%, then restarted, Next time it got to approximately 11% then restarted. This happened several more times, with the highest percentage being around 80%. Unfortunately, it eventually failed. I then looked at the BMV-712 display, and it read "bt200".
I then tried the following:
1. Try #1
a. Uninstalled Victron Connect App from Samsung S7
b. Reinstalled Victron Connect App onto Samsung S7
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
2. Try #2
a. Uninstalled Victron Connect App from Samsung S7
b. Delete bluetooth data and cache from Samsung S7
c. Reinstalled Victron Connect App onto Samsung S7
d. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
3. Try #3 ... repeated Try #2 (after unplugging BMV-712 for 10 minutes)
4. Try #4
a. Turned off Bluetooth on Samsung S7
b. Installed Victron Connect App onto Apple iPad
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
5. Try #5
a. Uninstalled Victron Connect App from Apple iPad
b. Reinstalled Victron Connect App onto Apple iPad
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
6. Try #6 ... repeated Try #5 (after unplugging BMV-712 cable for 10 minutes)
7. Try #7 ... repeated Try #5 (after unplugging BMV-712 cable for 10 minutes AND resetting BMV-712 -- "Setup + Select" for 3 seconds)
8. Try #8
a. Turned off bluetooth on Apple iPad
b. Installed Victron Connect App on Macbook Pro
c. Connected to BMV-712, but no info on Victron Connect App or on BMV-712 (i.e. still read "bt200")
9. Try #9 ... repeated Try #8 (after unplugging BMV-712 cable for 10 minutes AND resetting BMV-712 -- "Setup + Select" for 3 seconds)
All attempts were within 2 feet of the BMV-712. I have wasted a lot of time trying to get this to work. I have no more ideas. Please help.
I have the Service Report files from all three methods (Samsung S7, Apple iPad, and Apple Macbook Pro) if needed.
Thomasel commented ·
2 Answers
Mulitplus2 Firmware update issues
Firmware update for Mulitplus2 Ver 2625460 causes unit not to go online or connect to the grid
at all. Reinstalled old version 2625459 all is OK? Any answers to why?
Rob Duthie asked
Firmware update for Mulitplus2 Ver 2625460 causes unit not to go online or connect to the grid
at all. Reinstalled old version 2625459 all is OK? Any answers to why?
Rob Duthie commented ·
2 Answers
MPPT Ve Can data disappeared from CCGX after upgrade to 2.32
Hi We have a site running multiple VE Can Mppt,s (earlier ones) the site was changed to auto update the CCGX in order to try and rectify another issue, and the last two firmware releases have dropped the MPPT data from the CCGX and therfore VRM.
We have reinstated 2.11 (pretty solid for off grid systems) and reinstated the display. Going forward are the new firmware releases going to support the older Ve Can models ? or is this something that needs to be rectified in the firmware ?
Energy Connections asked
Hi We have a site running multiple VE Can Mppt,s (earlier ones) the site was changed to auto update the CCGX in order to try and rectify another issue, and the last two firmware releases have dropped the MPPT data from the CCGX and therfore VRM.
We have reinstated 2.11 (pretty solid for off grid systems) and reinstated the display. Going forward are the new firmware releases going to support the older Ve Can models ? or is this something that needs to be rectified in the firmware ?
Energy Connections answered ·
2 Answers
Lithium Batteries in series not balancing
Hi We have a tiny home site, running an easy solar 24 3000 and 2 x 12 volt 200Ah victron (non smart) lithium's in series with the comms cables dasiy chained together, running a separate VE bus bms connected to the multiplus via an rj45 cable
The system wont balance the 2 batteries, 1 battery is at 12 volts the other 16 with high voltage alarm. Any clues please
The Multiplus is runnning 413 and in an attempt to upgrade to 459 via VE flash he can no longer get communications with the Multi plus, he is using an MK2 adaptor on site
Energy Connections asked
Hi We have a tiny home site, running an easy solar 24 3000 and 2 x 12 volt 200Ah victron (non smart) lithium's in series with the comms cables dasiy chained together, running a separate VE bus bms connected to the multiplus via an rj45 cable
The system wont balance the 2 batteries, 1 battery is at 12 volts the other 16 with high voltage alarm. Any clues please
The Multiplus is runnning 413 and in an attempt to upgrade to 459 via VE flash he can no longer get communications with the Multi plus, he is using an MK2 adaptor on site
Sean answered ·
2 Answers
Multiplus shows Off on Colour Control after firmware update on Multiplus
Good day.
We installed a Victron Multiplus 48/5000/70 with a Color Control GX and MPPT 250/60.
After updating firmware on Color Control and Multiplus the inverter shows Off on display of color control. The MPPt and battery do come up on display on Color controller but no Multi plus.
There are power on the inverter and works as normal with correct outputs. It's clearly a VE.Bus conflict. Are there any way to hard reset the Color Control?
MRautenbach asked
Good day.
We installed a Victron Multiplus 48/5000/70 with a Color Control GX and MPPT 250/60.
After updating firmware on Color Control and Multiplus the inverter shows Off on display of color control. The MPPt and battery do come up on display on Color controller but no Multi plus.
There are power on the inverter and works as normal with correct outputs. It's clearly a VE.Bus conflict. Are there any way to hard reset the Color Control?
MRautenbach commented ·
4 Answers
BMV 712 firmware load failure
I connected to my 712 yesterday and it required a firmware upgrade.... 2.12 to 2.14 .... anyway it kept timming out...... now seem sto hang at 1% and then errors out. Have tried a Samsung S8, Ipad, Iphone, Samsung S3 tab, macbook pro.... no diff.... help!
Have reloaded the Victronconnect app on different devices, still no go.... stoped and started BT.... still same result. Disconnected 712 for extended period.... same result. Did a reset of 712.... same result. Hrs of my life wasted.... was working fine before hand.
noelpolar asked
I connected to my 712 yesterday and it required a firmware upgrade.... 2.12 to 2.14 .... anyway it kept timming out...... now seem sto hang at 1% and then errors out. Have tried a Samsung S8, Ipad, Iphone, Samsung S3 tab, macbook pro.... no diff.... help!
Have reloaded the Victronconnect app on different devices, still no go.... stoped and started BT.... still same result. Disconnected 712 for extended period.... same result. Did a reset of 712.... same result. Hrs of my life wasted.... was working fine before hand.
mattijoutkoski commented ·
5 Answers
Battery Voltage Difference 100/30 vs Actual Battery Voltage
I've been having an issue with my 100/30's going into float way before absorbtion or even float voltage is achieved. I then noticed there is a thread about this issue on the Facebook Lithium on Boats page and decided to check out my system. The MPPT shows a battery voltage of 13.71v. Battery voltage measured at the controller's own battery terminals show a voltage of 13.48v, BMV-702 shows 13.48 voltage at my solar charge bus measures 13.48v. I and many users on the Facebook group believe there is a software issue with the MPPTs. FYI I'm running 1.37 and have just reinstalled this version to rule out software corruption.
Flip-Flops asked
I've been having an issue with my 100/30's going into float way before absorbtion or even float voltage is achieved. I then noticed there is a thread about this issue on the Facebook Lithium on Boats page and decided to check out my system. The MPPT shows a battery voltage of 13.71v. Battery voltage measured at the controller's own battery terminals show a voltage of 13.48v, BMV-702 shows 13.48 voltage at my solar charge bus measures 13.48v. I and many users on the Facebook group believe there is a software issue with the MPPTs. FYI I'm running 1.37 and have just reinstalled this version to rule out software corruption.
Lee answered ·
5 Answers
MultiPlus Compact 12/1600/70 Firmware 2606459 does not get out of Absorption plus no Bulk phase
Hi,
want to have this as a separate thread just for better visibility, so it does not get lost or mixed up with the other problem I had.
Problem is with firmware 459 and Multi Compact 12/1600/70. It keeps staying in absorption mode forever, regardless of battery state (full) and does not switch to float and in the end will toast my battery bank. Edit: and I just realised while switching the Charger Mode on via Remote Console, that it goes straight into absorption. No bulk at all.
VRM access possible to switch Multi On/Off/Charger Only, if someone wants to try. Setting file available as well. Hope someone from the developers can look into it.
Stefanie asked
Hi,
want to have this as a separate thread just for better visibility, so it does not get lost or mixed up with the other problem I had.
Problem is with firmware 459 and Multi Compact 12/1600/70. It keeps staying in absorption mode forever, regardless of battery state (full) and does not switch to float and in the end will toast my battery bank. Edit: and I just realised while switching the Charger Mode on via Remote Console, that it goes straight into absorption. No bulk at all.
VRM access possible to switch Multi On/Off/Charger Only, if someone wants to try. Setting file available as well. Hope someone from the developers can look into it.
Stefanie answered ·
5 Answers
Older Processor Quattro/Multiplus Battery Change
Morning
We did installation of 8-10 years ago and recently we replaced old lead acid batteries with lithium batteries however the older processors (1958 on a Quattro we did on this past Friday) cannot update to ESS. I had to use Virtual switch to disconnect form grid based on Voltage and disable the charger to prevent grid from charging the battery during grid connection.
My question is, does Victron plan on making an update available to older processors to allow ESS to be installed as this will become a bigger issue as more people need to replace their batteries with Lithium alternatives.
System:
Quattro 5kVA 230V
150/60MPPT
12 x 250W Panels
CCGX
FreedomWon 20/14
Regards
Janhkruger asked
Morning
We did installation of 8-10 years ago and recently we replaced old lead acid batteries with lithium batteries however the older processors (1958 on a Quattro we did on this past Friday) cannot update to ESS. I had to use Virtual switch to disconnect form grid based on Voltage and disable the charger to prevent grid from charging the battery during grid connection.
My question is, does Victron plan on making an update available to older processors to allow ESS to be installed as this will become a bigger issue as more people need to replace their batteries with Lithium alternatives.
System:
Quattro 5kVA 230V
150/60MPPT
12 x 250W Panels
CCGX
FreedomWon 20/14
Regards
WKirby edited ·
1 Answer
BMV 700 firmware update fail?
I tried to use Victron Connect via my Samsung phone to get some data and it started to update the firmware. Now my monitor reads bL 102 and no amount of uninstalling/reinstalling the app will fix the situation. It's completely stuck. I've also tried with Windows laptop app but it can't find the device, even though it's paired with my laptop.
This monitor is basically useless now. I can't even manually restore the monitor with the buttons. How can I update the firmware? So frustrating.
drewbru asked
I tried to use Victron Connect via my Samsung phone to get some data and it started to update the firmware. Now my monitor reads bL 102 and no amount of uninstalling/reinstalling the app will fix the situation. It's completely stuck. I've also tried with Windows laptop app but it can't find the device, even though it's paired with my laptop.
This monitor is basically useless now. I can't even manually restore the monitor with the buttons. How can I update the firmware? So frustrating.
mvader (Victron Energy Staff) commented ·
2 Answers
HELP pls, Bluesolar MPPT V1.39 firmware file
Hello, I also upgraded to version 1.41 today. now my bluesolar chargers are completely confused. I want to do a downgrade to 1.39 but can't find it anywhere on professional.victronenergy.com/downloads/firmware. can someone give it to me or a link where I can download it. thank you in advance
MPPT BlueSolar 150/70 A046 v1.39 firmware file and
MPPT BlueSolar 150/60 A04E v1.39 firmware file
@mvader (Victron Energy Staff)
Remco asked
Hello, I also upgraded to version 1.41 today. now my bluesolar chargers are completely confused. I want to do a downgrade to 1.39 but can't find it anywhere on professional.victronenergy.com/downloads/firmware. can someone give it to me or a link where I can download it. thank you in advance
MPPT BlueSolar 150/70 A046 v1.39 firmware file and
MPPT BlueSolar 150/60 A04E v1.39 firmware file
@mvader (Victron Energy Staff)
Boekel commented ·
3 Answers
EasySolar firmware update?
I have the EasySolar 48/3000/35-50 mppt150/70 with 4 12.8V Lithium (LiFePO4) batteries connected in series. All works fine, but the CCGX don't display SOC. I guess this might be firmware related, but I'm new to Victron products. The multiplus inside the EasySolar has firmware version 413, the MPTT runs on v1.39 and the CCGX on 2.23. Should I update the Multiplus? Greatful for any guidance here, thx :)
Thorleif V. Hansen asked
I have the EasySolar 48/3000/35-50 mppt150/70 with 4 12.8V Lithium (LiFePO4) batteries connected in series. All works fine, but the CCGX don't display SOC. I guess this might be firmware related, but I'm new to Victron products. The multiplus inside the EasySolar has firmware version 413, the MPTT runs on v1.39 and the CCGX on 2.23. Should I update the Multiplus? Greatful for any guidance here, thx :)
Mark commented ·
3 Answers
Firmwareupgrade using VictronConnect on Windows Notebook at remote site
It says VictronConnect (v5.7) requires latest firmware on MPPT 75/10. In our test setup in the office firmware upgrade of MPPT was done automaticly via internet connection.
But we are using a number of MPPT 75/10 at very remote sites without any internet connection available.
VictronConnect on a Notebook (WIN10) has an option to do the firmware upgrade by uploading a *.dup file.
Where can I get this *.dup file of the latest firmware (v1.39) for MPPT 75/10 ?
Thanks for any advise.
Gerhard
gerhard asked
It says VictronConnect (v5.7) requires latest firmware on MPPT 75/10. In our test setup in the office firmware upgrade of MPPT was done automaticly via internet connection.
But we are using a number of MPPT 75/10 at very remote sites without any internet connection available.
VictronConnect on a Notebook (WIN10) has an option to do the firmware upgrade by uploading a *.dup file.
Where can I get this *.dup file of the latest firmware (v1.39) for MPPT 75/10 ?
Thanks for any advise.
Gerhard
WKirby answered ·
1 Answer
Request for Old Multiplus Firmware version - 1958142
Can some please help me with this Older firmware number 1958142 HEX.. ? if yes, please email it into demola4000@yahoo.com
Thank you!
Kuucity asked
Can some please help me with this Older firmware number 1958142 HEX.. ? if yes, please email it into demola4000@yahoo.com
Thank you!
Martijn Coster (Victron Energy Staff) answered ·
1 Answer
Why did the firmware update brick my battery monitor?
Using the non-optional firmaware update bricked my battery monitor.......why?
Bmv 712
Error 26....."device might be unusable"read the error message
Error 10 can not connect
Battery monitor now......used to work....worked this morning
[image]
Shook_to_the_R asked
Using the non-optional firmaware update bricked my battery monitor.......why?
Bmv 712
Error 26....."device might be unusable"read the error message
Error 10 can not connect
Battery monitor now......used to work....worked this morning
[image]
Shook_to_the_R answered ·
2 Answers
Firmware for Multiplus uC 2612 - Below and up version 450
I have a one year Multiplus 24/3000/16-70 (large uC, 2612) with firmware version 423. I have just bought a second similar Multiplus with the intention to set them in parallel. The second unit came with version 430.
To set them in parallel, I will have to upgrade at least one of them to same version. But I tought "While I am at it, I might as well upgrade both to latest version".
So, now I stumbled on the doubt of what is the difference between firmware versions below and up number 450, as it seems there is a separation in the Changelog table.
I have search on the document:
https://www.victronenergy.com/upload/documents/manual-VE.Bus-firmware-versions-explained-EN.pdf
but I couldn't see any reference to any difference in groups of versions inside the same family (4xx in this case).
Addittionaly, on Victron donwload page there are available both 433 and 459.
So, in the end, what is the right firmware for me? 433 or 459 and why are them both on site as the current versions?
Elimac asked
I have a one year Multiplus 24/3000/16-70 (large uC, 2612) with firmware version 423. I have just bought a second similar Multiplus with the intention to set them in parallel. The second unit came with version 430.
To set them in parallel, I will have to upgrade at least one of them to same version. But I tought "While I am at it, I might as well upgrade both to latest version".
So, now I stumbled on the doubt of what is the difference between firmware versions below and up number 450, as it seems there is a separation in the Changelog table.
I have search on the document:
https://www.victronenergy.com/upload/documents/manual-VE.Bus-firmware-versions-explained-EN.pdf
but I couldn't see any reference to any difference in groups of versions inside the same family (4xx in this case).
Addittionaly, on Victron donwload page there are available both 433 and 459.
So, in the end, what is the right firmware for me? 433 or 459 and why are them both on site as the current versions?
Elimac commented ·
1 Answer
