# Why did I have to reboot my Multiplus II

**URL:** <https://community.victronenergy.com/t/why-did-i-have-to-reboot-my-multiplus-ii/62568>\
**Category:** DIY\
**Tags:** beginner, multiplus-ii\
**Created:** [6 September 2026 17:58 UTC](https://community.victronenergy.com/t/why-did-i-have-to-reboot-my-multiplus-ii/62568 "2026-09-06T17:58:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Further](https://avatars.discourse-cdn.com/v4/letter/f/ce73a5/32.png) [@Further](https://community.victronenergy.com/u/Further)\
**Post date:** [6 September 2026 17:58 UTC](https://community.victronenergy.com/t/why-did-i-have-to-reboot-my-multiplus-ii/62568/1 "2026-09-06T17:58:15Z")

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I’m trying to figure out what happened here. I turned my generator on to recharge my AGM batteries. According to my Touch display I had 72% SOC and 26.23v on my 24v system. That seemed quite high as I had been running on battery for quite a while.

The Multiplus II went straight to “Storage Mode” charge, I assume because of the 26.23: reading. When I put a Multimeter on the battery it read 24.8v which seemed more reasonable.

I do have a Victron Smart Shunt.

I tried turning the Multiplus II off by the software switch but no difference. So, I turned all ship systems off, disengaged the battery bank and turned the Multiplus II off for 10 minutes.

When I rebooted the Multiplus it went right to Bulk and the volt reading was in line with the multimeter.

What the heck happened? Anything I can do to prevent it from having the same issue in future?

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**Author:** ![MikeD](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/miked/32/1522_2.png) [@MikeD](https://community.victronenergy.com/u/MikeD)\
**Post date:** [6 September 2026 19:09 UTC](https://community.victronenergy.com/t/why-did-i-have-to-reboot-my-multiplus-ii/62568/2 "2026-09-06T19:09:36Z")

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Inspect all of the DC (and ac) power connections for tightness and corrosion.

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**Author:** ![Further](https://avatars.discourse-cdn.com/v4/letter/f/ce73a5/32.png) [@Further](https://community.victronenergy.com/u/Further)\
**Post date:** [6 September 2026 21:41 UTC](https://community.victronenergy.com/t/why-did-i-have-to-reboot-my-multiplus-ii/62568/3 "2026-09-06T21:41:06Z")

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Thanks. Will do. It is a 6 month old install and was professionally done. But, we have been actively cruising the boat for the last few months and anything is possible.