# VRM portal issue

**URL:** <https://community.victronenergy.com/t/vrm-portal-issue/45185>\
**Category:** DIY\
**Tags:** display, beginner, vrm\
**Created:** [11 September 2025 20:08 UTC](https://community.victronenergy.com/t/vrm-portal-issue/45185 "2025-09-11T20:08:39Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Mvincent189](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@Mvincent189](https://community.victronenergy.com/u/Mvincent189)\
**Post date:** [11 September 2025 20:08 UTC](https://community.victronenergy.com/t/vrm-portal-issue/45185/1 "2025-09-11T20:08:39Z")

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Hi , when I remote or manual start my generator, the VRM APP on my device shows the generator is stopped when it’s running and generating charge for my batteries. Any help pls

Thanks