VRM not connecting to hardware

My VRM app has disconnected from my equipment and I cannot reconnect it

The system is working connected to WiFi but nothing shown on the phone app. I’ve uninstalled and reinstalled but still the same

Check “connection status“

The main ess panel is not responding so unable to check
Also can’t seem to turn it off to reboot when I turn off the consumer unit the ess screen stays on

All fixed thanks for your help