For me, the main purpose of a user forum like this is to provide other users with factual help. Personal attacks have no place here. Whether you’re a qualified electrician, a company or simply a private individual doesn’t matter initially; you have a problem and are turning to the community for advice.
Please check everything again from all angles. From a distance, I suspect that something has been mixed up.
For the further setup of the system, it’s important that the phase the Grid Meter identifies as L1 is also the phase to which the MultiPlus is connected. That’s also stated in the documentation.