It’s best to address issues for unsupported mods on the git page of the devs.
Most issues related to mods not keeping up with the changes in the victron ecosystem.
The new UI is also a work in progress.
Since your query is about production software, it is probably a better idea to post on the new UI category, or see if the behaviour is different on the 3.60 beta which includes many changes and improvements.
Today suddenly the Shelly Pro3EM was shown in the device list of the new GUI V2! So it looks like, the new GUI is able to find the Shelly connected by web socket.
Then a few minutes later a second entry appeared. One of them connected, the other disconnected. And another few minutes later all disconnected.