USB-CAN Problems with Version 3.60~68 and also 3.60~69

With Version 3.60~68 and also 3.60~69 my external USB-CAN BMS Adapter ( CAN1) which is connected to my Pylontech Master did not work anymore.
It seems the adapter is no longer recognized. Even a reboot doesn’t help. I’m now back to version 3.60~59 and the adapter is working again.

Hi, we’ve sent you an email yesterday, can you have a look and reply?

It asks if its ok for is to login, to enable remote support, and paste the vrm url.

Thanks!

Hello, I didn’t see the email because it was in spam. I just replied, and remote support is now enabled. Thanks for your support !!

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Hello, I’m still having the same problem with version 3.60~72, so I’ve gone back to version 3.60~59. Will you be able to resolve this issue in future versions?

Hi, we checked by logging in - and somehow the adapter you’re using doesn’t work with the latest linux kernel / its drivers.

So thats out of our hands I’m afraid.

I recommend you complain at the supplier. Kernel version we’re using is 6.12.23. Very recent LTS version.

We tried a usb can adapter we have, and that works well.

Thank you for the answer.

Oh, that doesn’t sound good :frowning:

We actually use a widely used adapter from Innomaker:

As far as I know, some other users also use this adapter, so many others will have problems as well.

Yes sorry to hear that.

I see you made an issue here :+1::

We have tested this one, which works OK: https://canable.io/.

More information here: RaspberryPi CAN Interfaces · victronenergy/venus Wiki · GitHub

I did another update yesterday to check a few things, and I noticed that there might be a general problem with the CAN port assignments, as CAN0 (VE CAN) and CAN1 on my external USB-CAN were somehow swapped. Maybe you should take another look at your system. I have a feeling something’s wrong and maybe there is no driver problem at all.