Not sure what you
Mean by product info.
Connect to the device → settings → three dots → product info
There seems to be more in that page, please scroll down a bit.
Wow. I am stumped. Looks like witch craft to me. That’s the only explanation. 
Thanks.
A VictronConnect developer is asking for a service report to take a look at that strange issue.
For that you need to connect to the device normally → disconnect → go to the menu (three lines in the upper left) → settings → service report → create
Save that file on your phone and add it to your next comment.
You need to upload the .log file, a screenshot isn’t useful.
I can not get it download. Comes up as an error. This is what it shows.
Can you use another phone/laptop?
I’m not familiar with iOS and can’t help with that.
If you can’t get it working you need to contact your seller for RMA.
Thank you for all your help.
I do not know how or why it happened but it is now back to my original screens. 
I looked at it at noon. It was the screens I’d posted. Picked the phone up at 240 and it was back to my original screens.
Again thank you for all your help trying to figure it out