# Reset PIN without PUK on MPPT 250/70 **URL:** \ **Category:** DIY\ **Tags:** beginner, mppt\_controllers\ **Created:** [30 September 2026 09:32 UTC](https://community.victronenergy.com/t/reset-pin-without-puk-on-mppt-250-70/63369 "2026-09-30T09:32:56Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![nmoortgat](https://avatars.discourse-cdn.com/v4/letter/n/b5a626/32.png) [@nmoortgat](https://community.victronenergy.com/u/nmoortgat)\ **Post date:** [30 September 2026 09:32 UTC](https://community.victronenergy.com/t/reset-pin-without-puk-on-mppt-250-70/63369/1 "2026-09-30T09:32:56Z")
Hi, I bought a tiny house with a MPPT 250/70 and can’t connect to the bluetooth. I tried 000000 as a PIN code and don’t have any PUK code. I read the topics about reset but don’t have any button that fits. I managed to connect to the local WiFi but didn’t find the way to reset the PIN code. Do you have any idea ? Thanks a lot. Nico ---
**Author:** ![Karl-Heinz](https://avatars.discourse-cdn.com/v4/letter/k/ad7895/32.png) [@Karl-Heinz](https://community.victronenergy.com/u/Karl-Heinz)\ **Post date:** [30 September 2026 10:42 UTC](https://community.victronenergy.com/t/reset-pin-without-puk-on-mppt-250-70/63369/2 "2026-09-30T10:42:22Z")
Is the BT PIN illegible on the sticker? Is there no Victron documentation included with the supplied paperwork? If not, contact a Victron representative directly with proof of ownership and the serial number. ---
**Author:** ![nmoortgat](https://avatars.discourse-cdn.com/v4/letter/n/b5a626/32.png) [@nmoortgat](https://community.victronenergy.com/u/nmoortgat)\ **Post date:** [30 September 2026 11:21 UTC](https://community.victronenergy.com/t/reset-pin-without-puk-on-mppt-250-70/63369/3 "2026-09-30T11:21:10Z")
Thank you for your help. There is no sticker anywhere neither on the device nor the documentation. ---
**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\ **Post date:** [30 September 2026 12:03 UTC](https://community.victronenergy.com/t/reset-pin-without-puk-on-mppt-250-70/63369/4 "2026-09-30T12:03:16Z")
The sticker should be on the side at the heatsink. ---
**Author:** ![Outward6027](https://avatars.discourse-cdn.com/v4/letter/o/ba8739/32.png) [@Outward6027](https://community.victronenergy.com/u/Outward6027)\ **Post date:** [30 September 2026 13:45 UTC](https://community.victronenergy.com/t/reset-pin-without-puk-on-mppt-250-70/63369/5 "2026-09-30T13:45:54Z")
Can connecting direct via vedirect - usb be enough to reset device? Or through cerbo gx if connected via can? ---
**Author:** ![nmoortgat](https://avatars.discourse-cdn.com/v4/letter/n/b5a626/32.png) [@nmoortgat](https://community.victronenergy.com/u/nmoortgat)\ **Post date:** [30 September 2026 16:31 UTC](https://community.victronenergy.com/t/reset-pin-without-puk-on-mppt-250-70/63369/6 "2026-09-30T16:31:55Z")
I don’t know, I don’t have the VE Direct cable. I’d like to know if it works before buying it.. ---
**Author:** ![Justin](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/justin/32/24_2.png) [@Justin](https://community.victronenergy.com/u/Justin)\ **Post date:** [30 September 2026 16:40 UTC](https://community.victronenergy.com/t/reset-pin-without-puk-on-mppt-250-70/63369/7 "2026-09-30T16:40:12Z")
> [@nmoortgat](#): > > managed to connect to the local WiFi The unit doesn’t have wifi, so whatever connected to the wifi, it wasn’t the solar controller. Are you sure you have a SmartSolar 250/70 and not a BlueSolar 250/70? Smart has bluetooth, Blue does not, and many OEMs will use BlueSolar models to ensure that end-users don’t fiddle with the settings - thus why I ask, if the tiny home was built with the solar controller in place, very possible they used a BlueSolar. You _can_ access the unit via bluetooth using a VE.Direct Bluetooth Dongle regardless of whether it’s a SmartSolar or BlueSolar, though: [https://www.victronenergy.com/accessories/ve-direct-bluetooth-smart-dongle](https://www.victronenergy.com/accessories/ve-direct-bluetooth-smart-dongle) ---
**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\ **Post date:** [30 September 2026 16:44 UTC](https://community.victronenergy.com/t/reset-pin-without-puk-on-mppt-250-70/63369/8 "2026-09-30T16:44:14Z")
You can change settings with the USB or Bluetooth dongle but you can’t reset the PIN of the internal BT. If you can’t find the PIN/PUK on the device you can use this form to contact the responsible distributor. The distributor should be able to get the PIN/PUK from Victron. You might need to send a proof of ownership. [https://www.victronenergy.com/support-request](https://www.victronenergy.com/support-request) You need to enter the correct serial number in the form. ---
**Author:** ![nmoortgat](https://avatars.discourse-cdn.com/v4/letter/n/b5a626/32.png) [@nmoortgat](https://community.victronenergy.com/u/nmoortgat)\ **Post date:** [13 October 2026 09:31 UTC](https://community.victronenergy.com/t/reset-pin-without-puk-on-mppt-250-70/63369/9 "2026-10-13T09:31:29Z")
Hello, I filled in the form but haven’t heard back from the distributor or Victron. Is there another way to contact them? Thanks.