Hi Victron team / Community,
My VRM Remote VEConfigure session is permanently locked with Error 1391: “The installation is already running another request”.
I have already tried the following troubleshooting steps without success:
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Logged out of VRM, cleared browser cache, and tried Incognito mode.
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Completely power-cycled the GX device (hard power disconnect).
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Power-cycled the MultiPlus/VE.Bus inverter and re-seated the RJ45 cable.
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Restarted all services and waited several hours.
The background job appears to be stuck on the VRM server side. Could a moderator or Victron staff member please clear or reset the pending job queue for my installation?
Installation / VRM Portal ID:
Thanks in advance!