# Reconnecting with my victron ac charger

**URL:** <https://community.victronenergy.com/t/reconnecting-with-my-victron-ac-charger/43947>\
**Category:** DIY\
**Tags:** bluesmart\_ip22, victronconnect\
**Created:** [20 August 2025 15:33 UTC](https://community.victronenergy.com/t/reconnecting-with-my-victron-ac-charger/43947 "2025-08-20T15:33:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![americanwanderer](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@americanwanderer](https://community.victronenergy.com/u/americanwanderer)\
**Post date:** [20 August 2025 15:33 UTC](https://community.victronenergy.com/t/reconnecting-with-my-victron-ac-charger/43947/1 "2025-08-20T15:33:30Z")

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I have changed phones and had to reinstall victron connect, and now I cannot remember my pin I changed it to previously…

I tried 000000 and 13456 and I know I put a custom pin in..

what are the steps to at least set back to the original pin

thanks

JT

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**Author:** ![Justin](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/justin/32/24_2.png) [@Justin](https://community.victronenergy.com/u/Justin)\
**Post date:** [20 August 2025 15:59 UTC](https://community.victronenergy.com/t/reconnecting-with-my-victron-ac-charger/43947/2 "2025-08-20T15:59:04Z")

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Here’s the “resetting the PIN” section of the VictronConnect user manual:

> **[3. Connecting](https://www.victronenergy.com/media/pg/VictronConnect_Manual/en/connecting.html#UUID-a8177d17-8df0-58cb-8e60-f36c559ae974)**

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**Author:** ![americanwanderer](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@americanwanderer](https://community.victronenergy.com/u/americanwanderer)\
**Post date:** [20 August 2025 16:59 UTC](https://community.victronenergy.com/t/reconnecting-with-my-victron-ac-charger/43947/3 "2025-08-20T16:59:37Z")

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Thanks and tried both techniques and neither one worked. I unbound from my Bluetooth and tried it again and still no luck. After putting in puk number it does not come up and give me a place to put the 000000 pin in.

Now my Bluetooth cannot even see the charger to bind with it so not sure what’s going on with this

I also uninstalled the connect app and reinstalled it

thanks

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**Author:** ![thiemovanengelen](https://avatars.discourse-cdn.com/v4/letter/t/8491ac/32.png) [@thiemovanengelen](https://community.victronenergy.com/u/thiemovanengelen)\
**Post date:** [29 August 2025 07:43 UTC](https://community.victronenergy.com/t/reconnecting-with-my-victron-ac-charger/43947/4 "2025-08-29T07:43:44Z")

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Hi,

Have you also tried disconnecting the charger from AC and the battery for 5 minutes?

And what is the exact type of charger?

Kind regards,

Thiemo van Engelen