# Phoenix Inverter 48/5000/230V (with firmware xxxx1xx) according to its manual

**URL:** <https://community.victronenergy.com/t/phoenix-inverter-48-5000-230v-with-firmware-xxxx1xx-according-to-its-manual/17972>\
**Category:** Q&A and troubleshooting\
**Tags:** 3-phase, inverter\_rs, beginner, multiplus, offgrid\
**Created:** [8 January 2025 11:10 UTC](https://community.victronenergy.com/t/phoenix-inverter-48-5000-230v-with-firmware-xxxx1xx-according-to-its-manual/17972 "2025-01-08T11:10:27Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Nzar](https://avatars.discourse-cdn.com/v4/letter/n/dec6dc/32.png) [@Nzar](https://community.victronenergy.com/u/Nzar)\
**Post date:** [8 January 2025 11:10 UTC](https://community.victronenergy.com/t/phoenix-inverter-48-5000-230v-with-firmware-xxxx1xx-according-to-its-manual/17972/1 "2025-01-08T11:10:27Z")

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![Snapchat-1428227058](https://europe1.discourse-cdn.com/victron/original/2X/4/4665aa1094771d2e820a0f74c22d99696bd0865b.jpeg)

- These inverters are installed in 3 phase mode and programmed manually using DIP switches according to their manual (master and 2 followers). When turning on, all devices flashing green led without delivering AC.  
-All installation checked well.  
-Another 2 sets worked properly with same installation and programming.
- VE.Diract and VE.Bus not available.  
How to solve this ?? thanks in advance

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**Author:** ![Nzar](https://avatars.discourse-cdn.com/v4/letter/n/dec6dc/32.png) [@Nzar](https://community.victronenergy.com/u/Nzar)\
**Post date:** [11 January 2025 21:04 UTC](https://community.victronenergy.com/t/phoenix-inverter-48-5000-230v-with-firmware-xxxx1xx-according-to-its-manual/17972/3 "2025-01-11T21:04:26Z")

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in single mode configuration by dip switches also didn’t give out put.

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**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\
**Post date:** [12 January 2025 06:14 UTC](https://community.victronenergy.com/t/phoenix-inverter-48-5000-230v-with-firmware-xxxx1xx-according-to-its-manual/17972/5 "2025-01-12T06:14:44Z")

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Can you please add some more pictures?

I would not recommend to configure the system with the DIP switches, you should use a MK3 dongle and VictronConnect.

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**Author:** ![Nzar](https://avatars.discourse-cdn.com/v4/letter/n/dec6dc/32.png) [@Nzar](https://community.victronenergy.com/u/Nzar)\
**Post date:** [12 January 2025 06:50 UTC](https://community.victronenergy.com/t/phoenix-inverter-48-5000-230v-with-firmware-xxxx1xx-according-to-its-manual/17972/6 "2025-01-12T06:50:03Z")

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Yes. Even i have 2 set configured as 3 phase using dip switches working properly but in single mode didn’t give response.

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<div class="post-metadata">

**Author:** ![Nzar](https://avatars.discourse-cdn.com/v4/letter/n/dec6dc/32.png) [@Nzar](https://community.victronenergy.com/u/Nzar)\
**Post date:** [12 January 2025 06:54 UTC](https://community.victronenergy.com/t/phoenix-inverter-48-5000-230v-with-firmware-xxxx1xx-according-to-its-manual/17972/7 "2025-01-12T06:54:55Z")

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unfortunately don’t have the cable or dongle so got to use dip option.

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**Author:** ![Nzar](https://avatars.discourse-cdn.com/v4/letter/n/dec6dc/32.png) [@Nzar](https://community.victronenergy.com/u/Nzar)\
**Post date:** [12 January 2025 07:00 UTC](https://community.victronenergy.com/t/phoenix-inverter-48-5000-230v-with-firmware-xxxx1xx-according-to-its-manual/17972/8 "2025-01-12T07:00:16Z")

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![Screenshot_2025-01-12-08-59-10-293_com.miui.gallery](https://europe1.discourse-cdn.com/victron/original/2X/c/c7952b7db292a452f7347492a6874f28ce47d6b6.jpeg)