"No devices found" in VRM on VictronConnect app on iPhone

I can see my VRM devices on the Victron portal, but not in the app. I have an iPhone 17 Pro running iOS 26.6.1. In the app, when I click on “Don’t see the product you were looking for?” the first thing that comes up is, “Local network access unavailable.” However, both in the app and in iPhone Privacy & Security, the app is allowed local network access. I restarted the iPhone already. Any ideas?

Good evening,

Read this,

Maybe that works for you?

Regards, Jeroen.

Thanks Jeroen, I reviewed that link but it did not help my situation. At least I can view everything on the Victron portal.

Are you logged in into your VRM account in VictronConnect?

Hi Matthias, yes I’m signed into VRM on the app. I’ve also tried signing out and signing back in. I installed the app on my MacBook with the same result. Weird.