# No data is been displayed to VRM **URL:** \ **Category:** DIY\ **Tags:** domestic, gx\_device, beginner, vrm\ **Created:** [13 June 2025 04:28 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663 "2025-06-13T04:28:30Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![rechin304](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@rechin304](https://community.victronenergy.com/u/rechin304)\ **Post date:** [13 June 2025 04:28 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663/1 "2025-06-13T04:28:30Z")
VRM display no graphics and data from CerboGx ![image](https://europe1.discourse-cdn.com/victron/original/3X/b/8/b8c926dfc98e093c7dc8b904ee0f5b21e2e376f1.jpeg) Remote console display data correctly ![image](https://europe1.discourse-cdn.com/victron/original/3X/f/9/f94c3a2ea3234569e008efb1bfe9ec24012a6fff.jpeg) This was working ok few weeks back. Anyone have any ideea what to check ? ---
**Author:** ![rechin304](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@rechin304](https://community.victronenergy.com/u/rechin304)\ **Post date:** [13 June 2025 04:41 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663/2 "2025-06-13T04:41:47Z")
device list ![image](https://europe1.discourse-cdn.com/victron/original/3X/d/5/d58a96cd2cae29681af4d667fa8ee85b8b100cb9.jpeg) ---
**Author:** ![nesswill](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/nesswill/32/125_2.png) [@nesswill](https://community.victronenergy.com/u/nesswill)\ **Post date:** [13 June 2025 05:27 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663/3 "2025-06-13T05:27:23Z")
Hi​ Catalin and welcome to the community. I had a couple of quick questions. First, how are you currently viewing the VRM? Are you using a mobile device (Android or iPhone), or a PC or Mac? Also, have you tried clearing your browser’s cache? Then, have you attempted rebooting your Cerbo GX? Sometimes, it’s necessary to power it down completely for a few minutes. Please try this as well. What firmware is the Cerbo GX on? Let us know if this helps. Dave. ---
**Author:** ![rechin304](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@rechin304](https://community.victronenergy.com/u/rechin304)\ **Post date:** [13 June 2025 09:39 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663/4 "2025-06-13T09:39:47Z")
Hi Dave, I have try browser, app on phone, Android and Mac and Windows. 2 diffrent browsers, even incognito mode. Still same issue. I have rebooted Cerbo GX several times. Power off waited more then a minute and power on back. Nothing seams to work. Cerbo Gx is at latest version 3.60 ---
**Author:** ![rechin304](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@rechin304](https://community.victronenergy.com/u/rechin304)\ **Post date:** [13 June 2025 09:44 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663/5 "2025-06-13T09:44:21Z")
![image](https://europe1.discourse-cdn.com/victron/original/3X/5/9/5933209397d2128801790a1b6f4d670c7b3984d5.png) ---
**Author:** ![nesswill](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/nesswill/32/125_2.png) [@nesswill](https://community.victronenergy.com/u/nesswill)\ **Post date:** [13 June 2025 10:00 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663/6 "2025-06-13T10:00:29Z")
If you want to try rolling back to 3.55 9.3. Revert to a previous firmware version > **[9. Firmware updates](https://www.victronenergy.com/media/pg/Cerbo_GX/en/firmware-updates.html)** Apart from this I not sure what else to suggest. Dave. ---
**Author:** ![Barbara](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/barbara/32/1215_2.png) [@Barbara](https://community.victronenergy.com/u/Barbara)\ **Post date:** [13 June 2025 10:07 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663/7 "2025-06-13T10:07:33Z")
Hi Catalin, Would you mind sharing the url of your VRM installation with me? Then I can take a look what might go wrong here. Downgrading to an earlier firmware like Dave suggested would help, so we know if it is related to venus 3.60. ---
**Author:** ![rechin304](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@rechin304](https://community.victronenergy.com/u/rechin304)\ **Post date:** [13 June 2025 10:30 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663/8 "2025-06-13T10:30:26Z")
Hi Barbara, here it is [VRM Portal - Victron Energy](https://vrm.victronenergy.com/installation/749029/share/a94e832c) ---
**Author:** ![rechin304](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@rechin304](https://community.victronenergy.com/u/rechin304)\ **Post date:** [14 June 2025 03:09 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663/9 "2025-06-14T03:09:47Z")
Hi Dave, Issue did appear also on 3.55, i have upgraded after i noticed. ---
**Author:** ![nesswill](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/nesswill/32/125_2.png) [@nesswill](https://community.victronenergy.com/u/nesswill)\ **Post date:** [14 June 2025 05:45 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663/10 "2025-06-14T05:45:19Z")
Hi Catalin, Thanks for letting us know. Good luck getting it fixed 👍 Dave. ---
**Author:** ![rechin304](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@rechin304](https://community.victronenergy.com/u/rechin304)\ **Post date:** [16 June 2025 06:48 UTC](https://community.victronenergy.com/t/no-data-is-been-displayed-to-vrm/35663/11 "2025-06-16T06:48:37Z")
Hi Barbara, any findings ?