# New UI shows grid "disconnected" / Quattro 24/8k **URL:** \ **Category:** DIY\ **Tags:** cerbo\_gx, diy, quattro\ **Created:** [3 May 2026 17:11 UTC](https://community.victronenergy.com/t/new-ui-shows-grid-disconnected-quattro-24-8k/57498 "2026-05-03T17:11:29Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Sim0n](https://avatars.discourse-cdn.com/v4/letter/s/8c91f0/32.png) [@Sim0n](https://community.victronenergy.com/u/Sim0n)\ **Post date:** [3 May 2026 17:11 UTC](https://community.victronenergy.com/t/new-ui-shows-grid-disconnected-quattro-24-8k/57498/1 "2026-05-03T17:11:29Z")
Hi there, After I updated my Cerbo GX to the new UI the Grid/Land is incorrectly marked as “disconnected”. Grid is connected to the Quattro AC-in-2 and nothing is attached to AC-in-1. ![image](https://europe1.discourse-cdn.com/victron/original/3X/2/2/22fbf23459cff38f3d064e910f354cbb1245df55.png) ![image](https://europe1.discourse-cdn.com/victron/original/3X/0/e/0ebe7a4f48c97a8169cdc38df140c1a966ff2596.png) This seems to be similar to the following issues, but I didn’t find any final fixes: > [@Gui-v2 is showing grid as disconnected while its not](https://community.victronenergy.com/t/gui-v2-is-showing-grid-as-disconnected-while-its-not/8779/7): > > Hi, I have the same problem. Nothing is displayed in the GUI-V2 on the grid. Everything is displayed correctly in the GUI-V2 and in the VRM portal. Does anyone have an idea what could be wrong with me? > [@New venus os doesn’t show grid info](https://community.victronenergy.com/t/new-venus-os-doesn-t-show-grid-info/9701): > > Hi, my system consist of; Victron Ekrano gx, Victron smart mppt 100/30, Victron smartshunt, Victron Phoenix IP43 charger and Victron Energy Meter for measuring the AC coming in. After updating to the new venus os, it reads “grid dicsonnected” on the overview screen. But I get the grid info on the vrm screen and when I go back to the older sclassic screen AC input also reads correctly. Pls see below pictures. Any suggestions on how can I get the grid info appear on the new brief / overview screen… I noticed that once I activate the monitor for AC-in-1 to be displayed in the Overview, the Land is showing up correctly and it doesn’t matter if its set to Grid or Generator: ![image](https://europe1.discourse-cdn.com/victron/original/3X/9/8/981d6200d774aeb02bfd2e274eb8499777a443a9.png) ![image](https://europe1.discourse-cdn.com/victron/original/3X/f/3/f3b42a7fc4ae1519b5268e23f49445ba1eb377d5.png) Looks like a bug with the new UI in combination with two AC-in where one of them isn’t in use. Can anyone confirm or knows of a proper workaround? I don’t want to display the second AC-in all the time since I don’t plan on using it. Thanks Simon ---
**Author:** ![lxonline](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/lxonline/32/25567_2.png) [@lxonline](https://community.victronenergy.com/u/lxonline)\ **Post date:** [4 May 2026 12:26 UTC](https://community.victronenergy.com/t/new-ui-shows-grid-disconnected-quattro-24-8k/57498/2 "2026-05-04T12:26:01Z")
Why are you not using ac in 1? It is the one that they system black starts from as an FYI. i don’t have the issue on a quattro but have the acin 1 as the primary and nothing connected to the ac in 2. Does it work as expected when you switch to the classic or gui v ---
**Author:** ![Sim0n](https://avatars.discourse-cdn.com/v4/letter/s/8c91f0/32.png) [@Sim0n](https://community.victronenergy.com/u/Sim0n)\ **Post date:** [4 May 2026 12:57 UTC](https://community.victronenergy.com/t/new-ui-shows-grid-disconnected-quattro-24-8k/57498/3 "2026-05-04T12:57:31Z")
As per recommendation in the manual, I chose ac-2-in for land, since ac-1-in should be used for generators if available. Even though I don’t think I’m going to add a generator later, I decided to keep ac-1-in free for it. And yes, it does work with the classic UI and the VRM displays it correctly, too. ---
**Author:** ![Sim0n](https://avatars.discourse-cdn.com/v4/letter/s/8c91f0/32.png) [@Sim0n](https://community.victronenergy.com/u/Sim0n)\ **Post date:** [8 May 2026 09:48 UTC](https://community.victronenergy.com/t/new-ui-shows-grid-disconnected-quattro-24-8k/57498/4 "2026-05-08T09:48:20Z")
Is there any way to file this as a software bug to Victron directly? I don’t think this is something a distributor will be able to fix for me. ---
**Author:** ![dwmarine](https://avatars.discourse-cdn.com/v4/letter/d/c68b51/32.png) [@dwmarine](https://community.victronenergy.com/u/dwmarine)\ **Post date:** [8 May 2026 09:55 UTC](https://community.victronenergy.com/t/new-ui-shows-grid-disconnected-quattro-24-8k/57498/5 "2026-05-08T09:55:03Z")
Same issue here, We have Shorepower connected to AC in 2 using “Alternative energy source assistant” as connecting Grid to AC in 1 tries to charge to 100% as it thinks AC in 1 is a priority. There is no way to un-tick either ACin 1 or ACin 2 as a source anymore. ---
**Author:** ![dwmarine](https://avatars.discourse-cdn.com/v4/letter/d/c68b51/32.png) [@dwmarine](https://community.victronenergy.com/u/dwmarine)\ **Post date:** [8 May 2026 09:59 UTC](https://community.victronenergy.com/t/new-ui-shows-grid-disconnected-quattro-24-8k/57498/6 "2026-05-08T09:59:03Z")
On another boat, the Skylla charger used to do all the charging up to its limit before the Quattro 24-8000 cut in, now the Skylla just sits in float. after the later updates something has changed? ---
**Author:** ![Sim0n](https://avatars.discourse-cdn.com/v4/letter/s/8c91f0/32.png) [@Sim0n](https://community.victronenergy.com/u/Sim0n)\ **Post date:** [11 May 2026 15:22 UTC](https://community.victronenergy.com/t/new-ui-shows-grid-disconnected-quattro-24-8k/57498/7 "2026-05-11T15:22:52Z")
In my case I can un-tick AC-1-in but that’s when Land from AC-2-in will disappear from the screen. ---
**Author:** ![lxonline](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/lxonline/32/25567_2.png) [@lxonline](https://community.victronenergy.com/u/lxonline)\ **Post date:** [11 May 2026 16:33 UTC](https://community.victronenergy.com/t/new-ui-shows-grid-disconnected-quattro-24-8k/57498/8 "2026-05-11T16:33:17Z")
@dwmarine Please hit the vote button at the top of this post if your issue is the same. It helps with visibility on issues.