# Multiplus „Low Battery Warning“ cut off AC, how to disable?

**URL:** <https://community.victronenergy.com/t/multiplus-low-battery-warning-cut-off-ac-how-to-disable/7578>\
**Category:** DIY\
**Tags:** rv, campervan, beginner, cerbo\_gx, lithium\_battery\
**Created:** [14 October 2024 11:41 UTC](https://community.victronenergy.com/t/multiplus-low-battery-warning-cut-off-ac-how-to-disable/7578 "2024-10-14T11:41:43Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![deniasol](https://avatars.discourse-cdn.com/v4/letter/d/5daacb/32.png) [@deniasol](https://community.victronenergy.com/u/deniasol)\
**Post date:** [14 October 2024 11:41 UTC](https://community.victronenergy.com/t/multiplus-low-battery-warning-cut-off-ac-how-to-disable/7578/1 "2024-10-14T11:41:43Z")

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I finished my camper setup but unfortunately it´s not working as expected. If I connect a Induction hob with a consumption of 1700W, after 2-4 minuts the AC voltage is switched off because the Multiplus restarts.

If I start cooking with the hob, the voltage of the batteries is approx. 13.4V at start timre The voltage drops slowly during operation, the current (DC side) is 60-70A per battery pack, in total approx. 130A. After 2-4 minutes (the time varies) the voltage drops to approx. 13V. As soon as the voltage drops below 13V, the Multiplus 12/3000/120-50 switches off the AC supply and the error message appears in the Cerbo GX:

**Low battery Voltage**

**Settings in VE Configure:**  
DC input low shut down: 11V  
DC input low reset: 12V  
DC input low pre alarm: 12V

**Settings in Cerbo GX device:**  
DVCC is activated:  
SVS – Shared voltage sense = active  
SCS – Shared current sense = active  
SCS status = Disable (External control)  
Controlling BMS = Battery Aggregator

**System-Setup:**  
Cerbo GX  
2 JBD BMS each with 4x EVE LF280K cells, together 560Ah.

From EVE datasheet:  
Cell Full Voltage 3650 mv / 14,6V  
Cell Minimal Voltage 2500 mv / 12V  
Standard charge and discharge = 3.65 V/2.5 V = 14,6V / 10V  
Cut off voltage of charge / discharge = 3,575V / 14,3V

Regarding datasheet from batteries, BMS and Victron as I understood it should be not a problem to run the system with a continuous current of up to 200A.  
Hope someone can take a look at my setting and maybe give me some hint to solve the problem.  
Thanks a lot!  
 ![01_Allgemein](https://europe1.discourse-cdn.com/victron/original/2X/1/17cf2c2d0cb7d489d63b6c72595f8ba1db1ae815.png)  
 ![03_Wechselrichter](https://europe1.discourse-cdn.com/victron/original/2X/1/121b1b401492c6be25c675e29317c8cafc94f931.png)  
 ![04_Ladegeraet](https://europe1.discourse-cdn.com/victron/original/2X/7/7c78416530173d9224a30e6b33825198f30b3a94.png)  
 ![5.1_Virtueller_Schalter](https://europe1.discourse-cdn.com/victron/original/2X/1/15ea90df64363297fc16a613955efc3691443ebf.png)

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**Author:** ![Marcel-Vanlife](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@Marcel-Vanlife](https://community.victronenergy.com/u/Marcel-Vanlife)\
**Post date:** [14 October 2024 12:35 UTC](https://community.victronenergy.com/t/multiplus-low-battery-warning-cut-off-ac-how-to-disable/7578/2 "2024-10-14T12:35:47Z")

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See [Victron Multiplus 2 12V 3000 120 - Powerdown - Schaltet sich ab -- Reboot](https://community.victronenergy.com/t/victron-multiplus-2-12v-3000-120-powerdown-schaltet-sich-ab-reboot/7439)

Check your breakers

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<div class="post-metadata">

**Author:** ![deniasol](https://avatars.discourse-cdn.com/v4/letter/d/5daacb/32.png) [@deniasol](https://community.victronenergy.com/u/deniasol)\
**Post date:** [14 October 2024 14:12 UTC](https://community.victronenergy.com/t/multiplus-low-battery-warning-cut-off-ac-how-to-disable/7578/3 "2024-10-14T14:12:46Z")

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Hi, thank you very much for your help. I will check and post the results here.

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**Author:** ![lxonline](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/lxonline/32/25567_2.png) [@lxonline](https://community.victronenergy.com/u/lxonline)\
**Post date:** [14 October 2024 16:47 UTC](https://community.victronenergy.com/t/multiplus-low-battery-warning-cut-off-ac-how-to-disable/7578/4 "2024-10-14T16:47:52Z")

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> [@deniasol](#):
>
> The voltage drops slowly during operation,

The voltage dropping, is that voltage at the ve bus terminals or battery voltage?  
Is there a difference between the 2

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**Author:** ![deniasol](https://avatars.discourse-cdn.com/v4/letter/d/5daacb/32.png) [@deniasol](https://community.victronenergy.com/u/deniasol)\
**Post date:** [16 October 2024 09:46 UTC](https://community.victronenergy.com/t/multiplus-low-battery-warning-cut-off-ac-how-to-disable/7578/5 "2024-10-16T09:46:45Z")

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@lxonline As I understand the voltage which I can see as Touch GX under section “Multiplus 12/3000/120-50”, is referring ve bus terminals. However, if DVCC is activated, voltage and current are the same values like “Battery Aggregetor” and voltage are the same like in each separate “SerialBattery”:  
 ![Screenshot 2024-10-16 114204](https://europe1.discourse-cdn.com/victron/original/2X/c/c0e7b878b85a0d42a3174dac79500c9151e91ccf.png)  
@Marcel-Vanlife Thank you very much for your help! Thks to your comment I could solve the problem. To do a test run, I just bricked the fuse. So I could run 200-240A over 15 minutes. Great! I will change the fuses.

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**Author:** ![system](https://europe1.discourse-cdn.com/victron/original/1X/21a9a7b5db7c6339715f993568736a7053199995.png) [@system](https://community.victronenergy.com/u/system)\
**Post date:** [30 October 2024 09:47 UTC](https://community.victronenergy.com/t/multiplus-low-battery-warning-cut-off-ac-how-to-disable/7578/6 "2024-10-30T09:47:27Z")

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Closed on 30 October 2024 09:47 UTC

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