Hello all,
a MPPT charge controller has an error: Error code: #119 - Settings data lost
I tried the solution from victron connect app:
factory reset and restart with 3 minutes waiting time. I tried it multiple times. Didn’t work.
Device: SmartSolar MPPT VE.Can 250/85 rev2
Firmware: v3.18
Is this device dead?
I’m looking forward for your help 
Yours, Georg
Please do report this to your Victron dealer and ask him to escalate it to Victron; as this error should never happen. Preferably include firmware version and any other specifics (VRM URL, VictronConnect screenshots or similar).
Did you see the following piece of information in the error codes.
Or you don’t know your dealer go directly to the official supoort.