# IP 65 Blue Smart charger VRM connectivity issue

**URL:** <https://community.victronenergy.com/t/ip-65-blue-smart-charger-vrm-connectivity-issue/13753>\
**Category:** Q&A and troubleshooting\
**Tags:** vrm, diy\
**Created:** [30 November 2024 14:48 UTC](https://community.victronenergy.com/t/ip-65-blue-smart-charger-vrm-connectivity-issue/13753 "2024-11-30T14:48:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jannie](https://avatars.discourse-cdn.com/v4/letter/j/da6949/32.png) [@Jannie](https://community.victronenergy.com/u/Jannie)\
**Post date:** [30 November 2024 14:48 UTC](https://community.victronenergy.com/t/ip-65-blue-smart-charger-vrm-connectivity-issue/13753/1 "2024-11-30T14:48:13Z")

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Why can’t I connect using the VRM portal. I’ve tried as much as I know , what am I doing wrong? I’m connected via Blue Tooth, no problem. I’ve downloaded the app and have logged in. That is as far as I have got.

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**Author:** ![lxonline](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/lxonline/32/25567_2.png) [@lxonline](https://community.victronenergy.com/u/lxonline)\
**Post date:** [3 December 2024 09:38 UTC](https://community.victronenergy.com/t/ip-65-blue-smart-charger-vrm-connectivity-issue/13753/2 "2024-12-03T09:38:16Z")

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Confirm you [mean this charger](https://www.victronenergy.com/chargers/blue-smart-ip65-charger)?

The IP65 model linked above is local monitoring only. (Only via bluetooth with Victron connect)

To access a device via vrm you need a GX and a victron device that connects to the GX. (Like a cerbo or ekrano)
