Hello,
I posted a few days ago, but the moderation system blocked my message. Since it still hasn’t been approved, I’m trying again with a shorter version.
I have an off-grid installation with Pylontech batteries (2× US5000 and 6× US2000C), arranged as two parallel banks, each consisting of 1× US5000 and 3× US2000C.
However, in July one of the banks stopped charging (and discharging) normally. It has been slowly discharging simply from being switched on for almost a month. Since its SOC is included when calculating the overall average, it keeps bringing the whole system’s reported SOC down. At the moment, the maximum charge level I can reach on any given day is already only around 77%, which means this bank itself is probably at roughly 55%. It seems to be losing around 1% SOC per day.
Using BatteryView, I’ve noticed a significant voltage difference between the two banks, as well as a couple of US2000C modules with what appear to be problematic cells.
The problem is that I’m not an electrician. The installation was being set up for us by someone who then disappeared, so I’ve ended up in a situation where I’m not really sure how I should proceed.
My specific questions are: How should I safely shut down the entire system -i.e. in exactly what order should I switch off the different devices, considering the voltage difference and avoiding voltaic arcs or whatever risks- and how can I safely rebalance the batteries/banks?
I’ve never done this before, so I’d much rather get advice from people with experience like yourselves before doing something wrong and ending up with the system completely down.
Best regards, and thanks in advance!



