# Herinstalleren van mijn 3x Victron Multiplus-II 48/5000/70-50 en 12x Dyness B4850 2,4kWh 48V LifePo4

**URL:** <https://community.victronenergy.com/t/herinstalleren-van-mijn-3x-victron-multiplus-ii-48-5000-70-50-en-12x-dyness-b4850-2-4kwh-48v-lifepo4/46655>\
**Category:** DIY\
**Tags:** three-phase, dyness\
**Created:** [7 October 2025 14:30 UTC](https://community.victronenergy.com/t/herinstalleren-van-mijn-3x-victron-multiplus-ii-48-5000-70-50-en-12x-dyness-b4850-2-4kwh-48v-lifepo4/46655 "2025-10-07T14:30:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![RoelVink](https://avatars.discourse-cdn.com/v4/letter/r/5f8ce5/32.png) [@RoelVink](https://community.victronenergy.com/u/RoelVink)\
**Post date:** [7 October 2025 14:30 UTC](https://community.victronenergy.com/t/herinstalleren-van-mijn-3x-victron-multiplus-ii-48-5000-70-50-en-12x-dyness-b4850-2-4kwh-48v-lifepo4/46655/1 "2025-10-07T14:30:50Z")

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Mijn leverancier wattopjedak laat het volledig afweten nadat de apparaten zijn geplaatst maar niet goed functioneren.  
Ik heb hun wanprestatie al gemeld bij ARAG rechtshulp en die gaan hen proberen te dwingen alles alsnog in orde te brengen maar ik twijfel aan hun bekwaamheid door eerdere mislukte pogingen. Daarom zoek in een installateur die één en ander met de Eniris smartbox voor de onbalansmarkt bij Frank Energie alsnog in orde kan brengen.

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**Author:** ![guystewart](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/guystewart/32/1_2.png) [@guystewart](https://community.victronenergy.com/u/guystewart)\
**Post date:** [7 October 2025 14:41 UTC](https://community.victronenergy.com/t/herinstalleren-van-mijn-3x-victron-multiplus-ii-48-5000-70-50-en-12x-dyness-b4850-2-4kwh-48v-lifepo4/46655/2 "2025-10-07T14:41:54Z")

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Hi @RoelVink,

Sorry to hear you’re having issues with your supplier but this community is not the right place to report on it.

If you need to find a new supplier, Victron has a page here to help - [https://www.victronenergy.com.au/where-to-buy](https://www.victronenergy.com.au/where-to-buy)

If you wish to document the situation and make sure that Victron is aware, then it should be via the support request page - [Need support? - Victron Energy](https://www.victronenergy.com/support)  
It is also possible to make a more direct contact with the regional Victron manager from your area here - [Contact - Victron Energy](https://www.victronenergy.com/contact)

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**Author:** ![RoelVink](https://avatars.discourse-cdn.com/v4/letter/r/5f8ce5/32.png) [@RoelVink](https://community.victronenergy.com/u/RoelVink)\
**Post date:** [7 October 2025 14:58 UTC](https://community.victronenergy.com/t/herinstalleren-van-mijn-3x-victron-multiplus-ii-48-5000-70-50-en-12x-dyness-b4850-2-4kwh-48v-lifepo4/46655/3 "2025-10-07T14:58:11Z")

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I need a new supplier, but I am not admitted to Need support and contact Victron

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**Author:** ![woody600](https://avatars.discourse-cdn.com/v4/letter/w/51bf81/32.png) [@woody600](https://community.victronenergy.com/u/woody600)\
**Post date:** [3 December 2025 19:18 UTC](https://community.victronenergy.com/t/herinstalleren-van-mijn-3x-victron-multiplus-ii-48-5000-70-50-en-12x-dyness-b4850-2-4kwh-48v-lifepo4/46655/4 "2025-12-03T19:18:17Z")

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Any details about what went wrong? Because I am also investigating buying with this supplier.