# Help I need firmware 2715563.....victron has done this to me again with unreleased firmware **URL:** \ **Category:** Q&A and troubleshooting\ **Tags:** multiplus-ii, firmware\_update, professional\ **Created:** [5 September 2026 15:00 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530 "2026-09-05T15:00:33Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![CCRVSolar](https://avatars.discourse-cdn.com/v4/letter/c/e56c9b/32.png) [@CCRVSolar](https://community.victronenergy.com/u/CCRVSolar)\ **Post date:** [5 September 2026 15:00 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/1 "2026-09-05T15:00:33Z")
Again I got inverters with firmware unreleased. I need 2715563… 2715562 is out there but a inverter with 563 can not go to 562. There is a 564 s98 but ac input will not work with that firmware… Why is victron doing this… ---
**Author:** ![nickdb](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/nickdb/32/51440_2.png) [@nickdb](https://community.victronenergy.com/u/nickdb)\ **Post date:** [5 September 2026 15:31 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/2 "2026-09-05T15:31:51Z")
I can see 563 on vrm maybe try updating them remotely as standalone while this is sorted? Victron connect (latest or beta) should also have it. I have raised this on the internal group. ---
**Author:** ![CCRVSolar](https://avatars.discourse-cdn.com/v4/letter/c/e56c9b/32.png) [@CCRVSolar](https://community.victronenergy.com/u/CCRVSolar)\ **Post date:** [5 September 2026 15:56 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/3 "2026-09-05T15:56:19Z")
I guess I don’t see that on my vrm it shows 556 as latest… ![20260905_115444](https://europe1.discourse-cdn.com/victron/original/3X/6/6/66fb53fb9b704614530be58be3cc6e1efc2a23f8.jpeg) ---
**Author:** ![nickdb](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/nickdb/32/51440_2.png) [@nickdb](https://community.victronenergy.com/u/nickdb)\ **Post date:** [5 September 2026 15:58 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/4 "2026-09-05T15:58:29Z")
Not sure if it is model-specific, or because I am on betavrm. ![IMG_7607](https://europe1.discourse-cdn.com/victron/original/3X/f/4/f42e51965a35125d45f5ecf9c64f3cf6b149654f.jpeg) ---
**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\ **Post date:** [5 September 2026 16:04 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/5 "2026-09-05T16:04:43Z")
> [@CCRVSolar](#): > > There is a 564 s98 but ac input will not work with that firmware… Don’t use the S-firmware if you don’t know what they are for! ---
**Author:** ![CCRVSolar](https://avatars.discourse-cdn.com/v4/letter/c/e56c9b/32.png) [@CCRVSolar](https://community.victronenergy.com/u/CCRVSolar)\ **Post date:** [5 September 2026 16:09 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/6 "2026-09-05T16:09:37Z")
It is model specific some models are 556 some are 558… I got 2 quattros in same dleivery 3 weeks ago one with 558 one with 552…the 558 couldn’t go down and 558 wasn’t released… Now these multi will let u lower the firmware but it bricks it where it will do nothing… This is sooooooooo frustrating… ---
**Author:** ![nickdb](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/nickdb/32/51440_2.png) [@nickdb](https://community.victronenergy.com/u/nickdb)\ **Post date:** [5 September 2026 16:18 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/7 "2026-09-05T16:18:23Z")
We’ll try get some answers before you lose your sanity. ---
**Author:** ![CCRVSolar](https://avatars.discourse-cdn.com/v4/letter/c/e56c9b/32.png) [@CCRVSolar](https://community.victronenergy.com/u/CCRVSolar)\ **Post date:** [5 September 2026 16:26 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/8 "2026-09-05T16:26:54Z")
What am I supposed to do when it allowed me to drop the firmware to 562 and brick the unit…that 564 s98was only way to un brick it Victron shouldn’t be shipping inverters with 563 firmware that doesn’t exist anywhere out there for the installer to get… I would love to put 563 back on, can someone please give me it since it must exist and must be approved if they are shipping inverters out the door with it… ---
**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\ **Post date:** [5 September 2026 16:47 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/9 "2026-09-05T16:47:29Z")
> [@CCRVSolar](#): > > Victron shouldn’t be shipping inverters with 563 firmware that doesn’t exist anywhere out there for the installer to get… That’s right but installing a “random” FW isn’t the solution. Nick already informed Victron but it’s weekend so it might take until Monday to get feedback. ---
**Author:** ![CCRVSolar](https://avatars.discourse-cdn.com/v4/letter/c/e56c9b/32.png) [@CCRVSolar](https://community.victronenergy.com/u/CCRVSolar)\ **Post date:** [5 September 2026 18:37 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/10 "2026-09-05T18:37:09Z")
I appreciate it…its just the customer needed to be on the road this morning… So I’m at the point of putting in to Quattros in their place and eating the additional cost which sucks but i can’t make them sit til Monday or tuesday… Thanks again… ---
**Author:** ![nickdb](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/nickdb/32/51440_2.png) [@nickdb](https://community.victronenergy.com/u/nickdb)\ **Post date:** [5 September 2026 18:45 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/11 "2026-09-05T18:45:39Z")
Appreciate the position you’re in. Hopefully we can get a better result for you. We can only do so much from here. ---
**Author:** ![nickdb](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/nickdb/32/51440_2.png) [@nickdb](https://community.victronenergy.com/u/nickdb)\ **Post date:** [6 September 2026 07:15 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/12 "2026-09-06T07:15:30Z")
@CCRVSolar issue has been acknowledged, should be addressed tomorrow 🤞🏻 ---
**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\ **Post date:** [7 September 2026 16:40 UTC](https://community.victronenergy.com/t/help-i-need-firmware-2715563-victron-has-done-this-to-me-again-with-unreleased-firmware/62530/13 "2026-09-07T16:40:15Z")
@CCRVSolar The 2715563 is now available at Victron Professional.