# Heatpump role in VRM not showing on the dashboard/Tile **URL:** \ **Category:** Q&A and troubleshooting\ **Tags:** 3-phase, dess, vrm, diy\ **Created:** [9 November 2025 08:11 UTC](https://community.victronenergy.com/t/heatpump-role-in-vrm-not-showing-on-the-dashboard-tile/48411 "2025-11-09T08:11:54Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![WB2](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/wb2/32/580_2.png) [@WB2](https://community.victronenergy.com/u/WB2)\ **Post date:** [9 November 2025 08:11 UTC](https://community.victronenergy.com/t/heatpump-role-in-vrm-not-showing-on-the-dashboard-tile/48411/1 "2025-11-09T08:11:54Z")
Infromation needed. I do have my 3 phase heatpump with EM24 connected and role is set to Heatpump. When doing this the tile nor any other information from the heatpump shows up on the dashboard/reprting etc. EM 24 shows the data. Heatpump does show up in device list with own instance number etc. To have the data available I now set the role to EV charger and then all data becomes available, however this doens’t look the correct way. Is this a known issue or setting issue? I would like to have the Role: Heatpump with it’s own tile on the dashboard and advanced reporting etc. ![image](https://europe1.discourse-cdn.com/victron/original/3X/a/c/acb168d1289d0ead2d4a14ff843d52578da3aac1.jpeg) Thanks Arie ---
**Author:** ![Netrange](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@Netrange](https://community.victronenergy.com/u/Netrange)\ **Post date:** [9 November 2025 08:18 UTC](https://community.victronenergy.com/t/heatpump-role-in-vrm-not-showing-on-the-dashboard-tile/48411/2 "2025-11-09T08:18:42Z")
This feature has been criticized many times and is currently being worked on… unfortunately, a WP is not yet possible graphically in the Remote Console or VRM overview… only via your “workaround” via EVCS.