# Global link doesn't connect to the network (despite having CatM coverage) **URL:** \ **Category:** Q&A and troubleshooting\ **Tags:** 4g, globallink, beginner\ **Created:** [12 November 2025 15:54 UTC](https://community.victronenergy.com/t/global-link-doesnt-connect-to-the-network-despite-having-catm-coverage/48583 "2025-11-12T15:54:13Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Nikkk](https://avatars.discourse-cdn.com/v4/letter/n/f17d59/32.png) [@Nikkk](https://community.victronenergy.com/u/Nikkk)\ **Post date:** [12 November 2025 15:54 UTC](https://community.victronenergy.com/t/global-link-doesnt-connect-to-the-network-despite-having-catm-coverage/48583/1 "2025-11-12T15:54:13Z")
Hi, I’ve had a Global Link for over a year, and it’s always had a CAT M signal in its current location. It hasn’t been connected to the network for about a week, and I’m seeing a few screens. What can I check? I’ve tried rebooting and switching between the internal and external antennas, but to no avail. What does CEREG 2.2 mean? I use the original Victron sim ![IMG_20251112_151310](https://europe1.discourse-cdn.com/victron/original/3X/5/d/5d45b279d113e01740d1994fb8fd836b3a583bdc.png) ![IMG_20251112_152137](https://europe1.discourse-cdn.com/victron/original/3X/c/8/c84d50ea57e3be0247eb4bef2448f81b63060cbf.png) ---
**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\ **Post date:** [12 November 2025 16:00 UTC](https://community.victronenergy.com/t/global-link-doesnt-connect-to-the-network-despite-having-catm-coverage/48583/2 "2025-11-12T16:00:55Z")
Italy is not covered: > **[1. Introduction](https://www.victronenergy.com/media/pg/GlobalLink_520/en/introduction.html#UUID-ebc12a7c-185f-3384-ddbf-d145232f949b)** > **[IoT LTE-M/Cat-M1 Coverage | 1NCE](https://www.1nce.com/en-eu/1nce-connect/coverage/lte-m)** > > Exploring IoT LTE-M/CAT M1: Choosing Between LTE-M and NB-IoT? Discover LTE-M SIM card options, prepaid plans, and applications. Find out now! ---
**Author:** ![Nikkk](https://avatars.discourse-cdn.com/v4/letter/n/f17d59/32.png) [@Nikkk](https://community.victronenergy.com/u/Nikkk)\ **Post date:** [12 November 2025 16:18 UTC](https://community.victronenergy.com/t/global-link-doesnt-connect-to-the-network-despite-having-catm-coverage/48583/3 "2025-11-12T16:18:26Z")
Actually, coverage exists. Global Link has been working perfectly for over a year, and I also have other 1nce SIM cards for work, and they work in CAT-M. The 1nce technician told me that coverage exists, but they can’t formalize it due to bureaucratic issues. But in fact, it works. ---
**Author:** ![DvdGiessen](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/dvdgiessen/32/23_2.png) [@DvdGiessen](https://community.victronenergy.com/u/DvdGiessen)\ **Post date:** [12 November 2025 17:43 UTC](https://community.victronenergy.com/t/global-link-doesnt-connect-to-the-network-despite-having-catm-coverage/48583/4 "2025-11-12T17:43:51Z")
> What does CEREG 2.2 mean? That code stands for “Not registered, but the modem is currently trying to attach or is searching for an operator to register to.”. Meaning the GlobalLink can not / can no longer find a cellular network to successfully connect to. ---
**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\ **Post date:** [13 November 2025 14:17 UTC](https://community.victronenergy.com/t/global-link-doesnt-connect-to-the-network-despite-having-catm-coverage/48583/5 "2025-11-13T14:17:40Z")
I asked Victron and the official answer is that Italy is not supported/covered. ---
**Author:** ![Nikkk](https://avatars.discourse-cdn.com/v4/letter/n/f17d59/32.png) [@Nikkk](https://community.victronenergy.com/u/Nikkk)\ **Post date:** [13 November 2025 14:51 UTC](https://community.victronenergy.com/t/global-link-doesnt-connect-to-the-network-despite-having-catm-coverage/48583/6 "2025-11-13T14:51:56Z")
Hi, Thanks for the replies. I finally tried replacing the SIM card with another 1nce and it started working again. Strange because I was supposed to have another 4 years of service. Anyway, it’s solved. Thanks.