Fresh Water Tank (24) Low Level alarms in VRM/Cerbo GX

Fresh Water Tank (24) Low Level alarms in VRM/Cerbo GX

Hi guys,

i have 3x BT Ruuvis that work fine, on the Cerbo GX-2

i added the BT Mopeka Pro Check, that added to the Mopeka APP fine.

i had some trouble adding in the Mopeka to Cerbo GX, but got there in the end.

the issue are these constant Low Level Alarms, but i know the tank is full/half full.

but i have noticed that the sensor is only availible half the time?

and shows Offline for hours at a time?

for example its now showing unavailable in the display, (grey out)

and VRM shows the sensor Offline for 4hours.

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i tried re-boots,

same happens on the last three Cerbo FW versions.

my friend has a similar setup and has same ID(24) errors,

replaced that battery and ultrasonic grease on the sensor,

ive added a USB BT dongle

none of the above have resolved the problem?

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VRM Alarm logs dont show it:

but the side bar alarms do:

the console logs show the constant alarms. . .

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i think the issue is lost coms with the Mopeka after a time out is generating the alarm?

but its being logged as low level?

FYI - the sensor shows up fine using the Mopeka APP ( on the phone) , so we know the sensor is good.

not sure where to look next?

so posting here to see how comon the issue is? i know its not just me as my feind has the same, so that 100% of the mopeka people i know on VRM?

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any ideas lads? - GX-2 FW tweek needed?

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@Musicca have you got a screen shot or two to share?

i believe you have the same issue on your system?

Sadly yes, most upsetting when I know my tank is 90% full.

Only one screenshot though…

Still happening… Any ideas?

I’ve left the tank 75% full to see if that changes anything, but it doesn’t.

This is relentless…

Can anyone escalate this to see what the issue is?

Tank is 3/4 full.