# EV Charging Station hangs after firmware update **URL:** \ **Category:** EVCS\ **Tags:** ev\_charger, beginner, ev\_charging\_station, vrm\ **Created:** [23 October 2024 07:42 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658 "2024-10-23T07:42:45Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Parakai](https://avatars.discourse-cdn.com/v4/letter/p/94ad74/32.png) [@Parakai](https://community.victronenergy.com/u/Parakai)\ **Post date:** [23 October 2024 07:42 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/1 "2024-10-23T07:42:45Z")
I did the firmware update yesterday evening via VRM portal and it finished with the message “Success”. When I looked today at the display of the wallbox it says “Loading”. I have done the system reboot but it still comes with the same message. Anybody an idea how to fix this? ![IMG_8163](https://europe1.discourse-cdn.com/victron/original/2X/e/e36b1df13edf549e89b6f9da94787d40e0a6d7ec.jpeg) ---
**Author:** ![Lpopescu](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/lpopescu/32/113_2.png) [@Lpopescu](https://community.victronenergy.com/u/Lpopescu)\ **Post date:** [23 October 2024 08:00 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/2 "2024-10-23T08:00:47Z")
Hi, the firmware updated is done in 2 steps, first the main board, then the screen. Probably the screen update was interrupted somehow. Push the firmware again into the device, and wait until the screen is updated as well. This should fix it. Keep me posted please! ---
**Author:** ![LukasK](https://avatars.discourse-cdn.com/v4/letter/l/a87d85/32.png) [@LukasK](https://community.victronenergy.com/u/LukasK)\ **Post date:** [23 October 2024 08:06 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/3 "2024-10-23T08:06:58Z")
Same problem after update to v2.0. I downgraded back to 1.30 and it works again… I tried upgrade/downgrade/reset to factory settings several times. ---
**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\ **Post date:** [23 October 2024 08:10 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/4 "2024-10-23T08:10:46Z")
I also had that problem. Sending the firmware again a few times solved the problem. ---
**Author:** ![Parakai](https://avatars.discourse-cdn.com/v4/letter/p/94ad74/32.png) [@Parakai](https://community.victronenergy.com/u/Parakai)\ **Post date:** [23 October 2024 08:16 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/5 "2024-10-23T08:16:27Z")
It does not allow me to push the firmware again through VRM. Any other way? ![Bildschirmfoto 2024-10-23 um 10.14.33](https://europe1.discourse-cdn.com/victron/original/2X/2/28ed5c703ac4e8e8f9f491ff0aaed445f439adbd.png) ---
**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\ **Post date:** [23 October 2024 08:22 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/6 "2024-10-23T08:22:00Z")
Download the **correct** firmware file from Victron Professional and do a manual update via webinterface: [https://professional.victronenergy.com/](https://professional.victronenergy.com/) ---
**Author:** ![Lpopescu](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/lpopescu/32/113_2.png) [@Lpopescu](https://community.victronenergy.com/u/Lpopescu)\ **Post date:** [23 October 2024 08:23 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/7 "2024-10-23T08:23:34Z")
It works because 1.30 can communicate with the software from the screen. The screen has to be updated so FW 2.0 can communicate with it ---
**Author:** ![Parakai](https://avatars.discourse-cdn.com/v4/letter/p/94ad74/32.png) [@Parakai](https://community.victronenergy.com/u/Parakai)\ **Post date:** [23 October 2024 08:46 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/8 "2024-10-23T08:46:47Z")
Hi Matthias, what do you mean with webinterface? I thought this is VRM. And what is considered to be the correct firmware? I selected CO25. Thanks. ---
**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\ **Post date:** [23 October 2024 10:09 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/9 "2024-10-23T10:09:26Z")
That screenshot you posted is the webinterface. [https://www.victronenergy.com/media/pg/EV\_Charging\_Station/en/appendix.html#UUID-e7ab4794-87ff-87d8-f62a-5109828708cc](https://www.victronenergy.com/media/pg/EV_Charging_Station/en/appendix.html#UUID-e7ab4794-87ff-87d8-f62a-5109828708cc) [https://www.victronenergy.com/media/pg/EV\_Charging\_Station/en/setup,-configuration---operation.html#UUID-8894ba93-60e5-4aa5-8725-3581fd51eefc](https://www.victronenergy.com/media/pg/EV_Charging_Station/en/setup,-configuration---operation.html#UUID-8894ba93-60e5-4aa5-8725-3581fd51eefc) ---
**Author:** ![luphi](https://avatars.discourse-cdn.com/v4/letter/l/258eb7/32.png) [@luphi](https://community.victronenergy.com/u/luphi)\ **Post date:** [23 October 2024 11:19 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/10 "2024-10-23T11:19:15Z")
I can confirm, it’s working after the 2nd push ---
**Author:** ![Parakai](https://avatars.discourse-cdn.com/v4/letter/p/94ad74/32.png) [@Parakai](https://community.victronenergy.com/u/Parakai)\ **Post date:** [23 October 2024 12:27 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/11 "2024-10-23T12:27:45Z")
I was not able to push the latest software to the device again and had several error messages. Finally downgrading to the version 1.30 via webinterface worked. ---
**Author:** ![martulin](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@martulin](https://community.victronenergy.com/u/martulin)\ **Post date:** [23 October 2024 13:20 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/12 "2024-10-23T13:20:13Z")
hello I upgrade my EV charger FW1.3 C025 to 2.0 C025 everythig is good, function charge car, but display on EV charger is no good ☹ ---
**Author:** ![M\_Lange](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/m_lange/32/16_2.png) [@M\_Lange](https://community.victronenergy.com/u/M_Lange)\ **Post date:** [23 October 2024 13:21 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/13 "2024-10-23T13:21:34Z")
Apply the update again. ---
**Author:** ![Joerg1953](https://avatars.discourse-cdn.com/v4/letter/j/278dde/32.png) [@Joerg1953](https://community.victronenergy.com/u/Joerg1953)\ **Post date:** [26 October 2024 19:51 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/14 "2024-10-26T19:51:43Z")
Had the same problem. Followed the advice given here. All good now. Many thanks! Joerg ---
**Author:** ![Frederic](https://avatars.discourse-cdn.com/v4/letter/f/4491bb/32.png) [@Frederic](https://community.victronenergy.com/u/Frederic)\ **Post date:** [28 October 2024 04:41 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/15 "2024-10-28T04:41:24Z")
I’ve had the same problem. Dispaly stuck on loading. Will try today a second time and hope it doesn’t fail. ---
**Author:** ![bg30](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/bg30/32/6997_2.png) [@bg30](https://community.victronenergy.com/u/bg30)\ **Post date:** [31 October 2024 06:35 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/16 "2024-10-31T06:35:51Z")
Same problem here after upgrading to the new ui. First manual firmware upgrade fails with error 526. Second try had success Thank you for the new ui. It’s great 👍 👍 👍 ---
**Author:** ![fake](https://avatars.discourse-cdn.com/v4/letter/f/f17d59/32.png) [@fake](https://community.victronenergy.com/u/fake)\ **Post date:** [8 November 2024 16:53 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/17 "2024-11-08T16:53:29Z")
My Wallbox has the same failure at Display and Website: “Loading…” How can I reactivate the Box to start the Firmwareupdate again? ---
**Author:** ![Lpopescu](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/lpopescu/32/113_2.png) [@Lpopescu](https://community.victronenergy.com/u/Lpopescu)\ **Post date:** [8 November 2024 19:09 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/18 "2024-11-08T19:09:27Z")
Hi, just restart it and wait for the screen firmware update to finish or send the firmware again, and the same, wait until the screen firmware finishes. If there are issues, please inform me. ---
**Author:** ![ross](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@ross](https://community.victronenergy.com/u/ross)\ **Post date:** [8 November 2024 19:25 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/19 "2024-11-08T19:25:47Z")
thank you for your care. after a long time, after about 15 reinstallations, the display was repaired. I tried it 2-3 times a day thx rasto ---
**Author:** ![Lpopescu](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/lpopescu/32/113_2.png) [@Lpopescu](https://community.victronenergy.com/u/Lpopescu)\ **Post date:** [8 November 2024 19:49 UTC](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658/20 "2024-11-08T19:49:45Z")
ok, I’m glad this is solved [Next page](https://community.victronenergy.com/t/ev-charging-station-hangs-after-firmware-update/8658.md?page=2)