EV charging station Display water ingress

[jaxx]

Hi !

I’m having issues with water ingress on my EVCS.

Bought it early 2025 but only had the chance to get it installed last decembre (french law needs it to be done by certified electricians etc etc = €€€)

I’ve noticed right away a thin layer on the display peeling/shedding off, but didn’t worry that much since operation wasn’t affected (could have been the shipping protection we all ASMR off but this one was discreet enough to be invisible ) sun does hit it for an hour in the morning before the trees shelter it.

But we have a few storms since, latest the other day… and since the display went white and I noticed a drop of water sitting under the touch resistive layer. (plus a possible hotspot near the middle)

Updated to 2.0.9, electrically rebooted too, it stays white, touch wakes it up to 100% backlight and all, but it’s dead otherwise (VRM+web access is fine hopefully)

I know it’s dirty, sahara dust rains and drops of dust filled water from the trees make an accumulation of dust. No direct water jet, not even dog pee (it’s at chest height), just rain, sometimes dusty rain, sometimes turbulent stormy rain, but nothing out of extraordinary for something supposed to be IP44 rated.

Are the displays that bad ? or am I out of luck on a series lacking sealant ?
And, most importantly, is this covered under the 2 year warranty ?

Thanks,

JaXX

PS: I’d have no problem replacing the display myself if it’s an option (certified in electronics, i play with ESP32s everyday, not really a nextion fan but hey) and the extra screen driver on the jst connectors is fitted since day 1

PPS: does Victron have any plan making an EVSE that does ISO 15118-2 ? or retrofitting/adding an addon board to do so ? I have a VW and they chopped off the API so getting the SoC to automate things is near impossible now (and leaving an OBD dongle plugged in triggers the alarm, can’t code it out either)

[dennibu]

@jaxx

I immediately noticed that a thin layer was peeling off the display, but it didn’t particularly worry me since it wasn’t affecting how it worked (

Yeah, the protective film was still on mine too; you couldn’t see it at first. You can just peel it off.

I’ve noticed that bees regularly use the drainage hole for the connector at the bottom of the unit and clog it up, so water that gets into the connector can’t drain away properly. In general, though, I’d say you should have a roof over the wallbox; something like that is never really waterproof in the long run.

[jaxx]

I check those (and never unplug the cable) they’re fine, wasps prefer other more comfortable spots around the house to plan attacks against me… it’s really ingress around the display

[jaxx]

Water ingress working it’s way through

[Jeroen2 (Jeroen Kuijf)]

Good evening,

Mmmm, that’s not only water what gets to the display, its also smudge from plants or other…

Some plant smudge are quite acidic and can desolve the seals of that display and the seals of the box itself, very slowly, but they do…

Maybe the seal was not placed correctly.

Make an RMA by your vendor/installer and see what they say.

Do not open it to see for yourself as then warrantee is for sure gone…

Indeed, 1 year pre-warrantee to mount Victron products, at the date mounted 5 years STD or extended to 10.

Whatever, you are in the 5 years, so, RMA.

Regards, Jeroen.

[jaxx]

Not really smudge in a “contact” way, plants are far enough… but filth-loaded water projections possibly… first time this much actually, cars were filthy too… usually it’s either clean rain, barely dirty when watered down from the trees, and some sahara dust like this.

Anyhow, yeah, ticket opened, it’s automatically sent to the reseller (a camping specialist, not sure he’ll be able to do anything). we’ll see

I wouldn’t do anything that would prevent warranty anyways (I did install the double JST connector for the display as requested prior to installation though, but well, i studied electronics and have steady hands )

Waiting on the ticket !

[Jeroen2 (Jeroen Kuijf)]

Good evening,

Good luck now, ask one without a display to replace the one you have now, seen your car…or put lining (body warmer isolation, example), Rockwool, etc, in the water hole against insects, best is a small cartridge air filter…

That second gen Victron charge point is completely different inside, and even when insects go there, it’s not an issue for a very long time due to the internal layout as it has a huge second barrier/space against water.

Regards, Jeroen.