# Charging Station NS won't connect to car

**URL:** <https://community.victronenergy.com/t/charging-station-ns-wont-connect-to-car/62027>\
**Category:** EVCS\
**Tags:** connection\_issue, beginner, marine, not-listed\
**Created:** [23 August 2026 18:32 UTC](https://community.victronenergy.com/t/charging-station-ns-wont-connect-to-car/62027 "2026-08-23T18:32:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tim2](https://avatars.discourse-cdn.com/v4/letter/t/b782af/32.png) [@tim2](https://community.victronenergy.com/u/tim2)\
**Post date:** [23 August 2026 18:32 UTC](https://community.victronenergy.com/t/charging-station-ns-wont-connect-to-car/62027/1 "2026-08-23T18:32:03Z")

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New Charging Station NS

Finally got the cable and found the proper single phase wiring for North America (line/line to N/L1)

When I plug into the car (2021 Audi e tron) the car does it’s normal white flashing light as it does when you first connect a charger

then nothing happens - Victron app and station shows disconnected

I see a note to enable CP calibration but also that newer firmware does this automatically - also modbus modifications void support

very frustrating that this is one of the most expensive options since it doesn’t include the cable and now won’t connect - not a lot of information available and I don’t know how to get support from Victron - my dealer is a solar marine company with zero knowledge of this product

hope someone has a clue

thank you

Tim

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**Author:** ![Nicolas](https://avatars.discourse-cdn.com/v4/letter/n/67e7ee/32.png) [@Nicolas](https://community.victronenergy.com/u/Nicolas)\
**Post date:** [24 August 2026 09:30 UTC](https://community.victronenergy.com/t/charging-station-ns-wont-connect-to-car/62027/2 "2026-08-24T09:30:17Z")

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Hello @tim2. I can take this one. But you have to invite me to your installation, so I can have access to EVCS. I will write a PM.