# Cerbo has lost Devices?

**URL:** <https://community.victronenergy.com/t/cerbo-has-lost-devices/41571>\
**Category:** DIY\
**Tags:** ruuvi\_sensors, beginner, cerbo\_gx\
**Created:** [1 August 2025 01:15 UTC](https://community.victronenergy.com/t/cerbo-has-lost-devices/41571 "2025-08-01T01:15:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Icefyre](https://avatars.discourse-cdn.com/v4/letter/i/df788c/32.png) [@Icefyre](https://community.victronenergy.com/u/Icefyre)\
**Post date:** [1 August 2025 01:15 UTC](https://community.victronenergy.com/t/cerbo-has-lost-devices/41571/1 "2025-08-01T01:15:34Z")

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Hey all,

My Cerbo has stopped seeing my Mopeko Sensors, Ruuvi Sensors and Orion XS 1400. Not sure if it coincided with the 3.63/3.64 firmware update.

Rebooting the Cerbo has no affect. I am away from the system until next week so I can only remotely diagnose atm.

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**Author:** ![Dean\_Commodore](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/dean_commodore/32/1723_2.png) [@Dean\_Commodore](https://community.victronenergy.com/u/Dean_Commodore)\
**Post date:** [1 August 2025 03:57 UTC](https://community.victronenergy.com/t/cerbo-has-lost-devices/41571/2 "2025-08-01T03:57:22Z")

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Were you using the built-in Bluetooth or a USB dongle? The built-in Bluetooth has some ‘gotchas’…

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<div class="post-metadata">

**Author:** ![Icefyre](https://avatars.discourse-cdn.com/v4/letter/i/df788c/32.png) [@Icefyre](https://community.victronenergy.com/u/Icefyre)\
**Post date:** [1 August 2025 04:26 UTC](https://community.victronenergy.com/t/cerbo-has-lost-devices/41571/3 "2025-08-01T04:26:59Z")

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External dongle for that reason. The Orion XS should be showing up if it was a Bluetooth issue though.

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**Author:** ![pwfarnell](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/pwfarnell/32/2341_2.png) [@pwfarnell](https://community.victronenergy.com/u/pwfarnell)\
**Post date:** [1 August 2025 07:05 UTC](https://community.victronenergy.com/t/cerbo-has-lost-devices/41571/4 "2025-08-01T07:05:44Z")

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Reboot to the back up firmware and see if that helps.

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<div class="post-metadata">

**Author:** ![Icefyre](https://avatars.discourse-cdn.com/v4/letter/i/df788c/32.png) [@Icefyre](https://community.victronenergy.com/u/Icefyre)\
**Post date:** [1 August 2025 08:51 UTC](https://community.victronenergy.com/t/cerbo-has-lost-devices/41571/5 "2025-08-01T08:51:39Z")

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3.63 is the backup. Issue is also with that version. When I get to the installation in a week, I will hard reboot the Cerbo as I saw that it fixed someone else’s’ similar issues.