# Cerbo has gone offline

**URL:** <https://community.victronenergy.com/t/cerbo-has-gone-offline/44729>\
**Category:** DIY\
**Tags:** gx\_device, beginner, cerbo\_gx\
**Created:** [2 September 2025 13:11 UTC](https://community.victronenergy.com/t/cerbo-has-gone-offline/44729 "2025-09-02T13:11:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![robbjd](https://avatars.discourse-cdn.com/v4/letter/r/51bf81/32.png) [@robbjd](https://community.victronenergy.com/u/robbjd)\
**Post date:** [2 September 2025 13:11 UTC](https://community.victronenergy.com/t/cerbo-has-gone-offline/44729/1 "2025-09-02T13:11:39Z")

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How do I get my Cerbo back online? if went offline several days ago for no reason.

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**Author:** ![nickdb](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/nickdb/32/51440_2.png) [@nickdb](https://community.victronenergy.com/u/nickdb)\
**Post date:** [2 September 2025 13:16 UTC](https://community.victronenergy.com/t/cerbo-has-gone-offline/44729/2 "2025-09-02T13:16:34Z")

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Try connect to the remote console locally or via it’s built-in wifi AP (all in the manual), or pull the power, wait a bit, then insert it again.

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**Author:** ![SteveB](https://avatars.discourse-cdn.com/v4/letter/s/ea666f/32.png) [@SteveB](https://community.victronenergy.com/u/SteveB)\
**Post date:** [13 November 2025 14:23 UTC](https://community.victronenergy.com/t/cerbo-has-gone-offline/44729/3 "2025-11-13T14:23:02Z")

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Mine went off line also, within 3 weeks of owning it. The device is in a different country hence the reason for having it so a reboot is impossible until we visit again. It sounds like these devices arent reliable on WIFI, hopefully Victron will address this issue. Shame, such a great feature otherwise.

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**Author:** ![lxonline](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/lxonline/32/25567_2.png) [@lxonline](https://community.victronenergy.com/u/lxonline)\
**Post date:** [13 November 2025 17:08 UTC](https://community.victronenergy.com/t/cerbo-has-gone-offline/44729/4 "2025-11-13T17:08:32Z")

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There is a reboot on no contact option built in but you have to activate it. So i guess it will have to wait until you get back again.

I haven’t had reliability issues with cerbos except on one site which has a fairly weak connection due to distance to the router.