# Cerbo GX Remote Console

**URL:** <https://community.victronenergy.com/t/cerbo-gx-remot-konsole/62840>\
**Category:** DIY\
**Tags:** beginner, cerbo\_gx, cerbo-gx\
**Created:** [14 September 2026 09:18 UTC](https://community.victronenergy.com/t/cerbo-gx-remot-konsole/62840 "2026-09-14T09:18:28Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![NORBERT57](https://avatars.discourse-cdn.com/v4/letter/n/d26b3c/32.png) [@NORBERT57](https://community.victronenergy.com/u/NORBERT57)\
**Post date:** [14 September 2026 09:18 UTC](https://community.victronenergy.com/t/cerbo-gx-remot-konsole/62840/1 "2026-09-14T09:18:28Z")

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Hello, I have a question for the experts.

For some time now, I have been unable to access the remote console on the Cerbo GX. What could be causing this?

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**Author:** ![DirkW](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/dirkw/32/33865_2.png) [@DirkW](https://community.victronenergy.com/u/DirkW)\
**Post date:** [14 September 2026 09:59 UTC](https://community.victronenergy.com/t/cerbo-gx-remot-konsole/62840/2 "2026-09-14T09:59:16Z")

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Hello Norbert,

Remote console via VRM or locally over WLAN/LAN?

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**Author:** ![NORBERT57](https://avatars.discourse-cdn.com/v4/letter/n/d26b3c/32.png) [@NORBERT57](https://community.victronenergy.com/u/NORBERT57)\
**Post date:** [14 September 2026 10:03 UTC](https://community.victronenergy.com/t/cerbo-gx-remot-konsole/62840/3 "2026-09-14T10:03:02Z")

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Then read it via VRM from your phone

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**Author:** ![DirkW](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/dirkw/32/33865_2.png) [@DirkW](https://community.victronenergy.com/u/DirkW)\
**Post date:** [14 September 2026 10:11 UTC](https://community.victronenergy.com/t/cerbo-gx-remot-konsole/62840/4 "2026-09-14T10:11:26Z")

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It works for me without any problems with the Android app.

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**Author:** ![pwfarnell](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/pwfarnell/32/2341_2.png) [@pwfarnell](https://community.victronenergy.com/u/pwfarnell)\
**Post date:** [14 September 2026 10:45 UTC](https://community.victronenergy.com/t/cerbo-gx-remot-konsole/62840/5 "2026-09-14T10:45:29Z")

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On the Cerbo go to Settings \> VRM and see what the first line “VRM Portal access level” says, it should be “read only” or “full”. I do not think this is the issue otherwise you could not connect at all.

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<div class="post-metadata">

**Author:** ![NORBERT57](https://avatars.discourse-cdn.com/v4/letter/n/d26b3c/32.png) [@NORBERT57](https://community.victronenergy.com/u/NORBERT57)\
**Post date:** [14 September 2026 10:48 UTC](https://community.victronenergy.com/t/cerbo-gx-remot-konsole/62840/6 "2026-09-14T10:48:38Z")

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Yes, that’s been happening to me too. Yesterday, I wanted to add a new Ruuvi sensor for the fridge, but the remote console no longer opens.
