# Cerbo gx offline

**URL:** <https://community.victronenergy.com/t/cerbo-gx-offline/50703>\
**Category:** Q&A and troubleshooting\
**Tags:** ethernet, beginner, cerbo\_gx, multiplus-ii, vrm, offgrid\
**Created:** [26 December 2025 11:42 UTC](https://community.victronenergy.com/t/cerbo-gx-offline/50703 "2025-12-26T11:42:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Sjl\_0292](https://avatars.discourse-cdn.com/v4/letter/s/a6a055/32.png) [@Sjl\_0292](https://community.victronenergy.com/u/Sjl_0292)\
**Post date:** [26 December 2025 11:42 UTC](https://community.victronenergy.com/t/cerbo-gx-offline/50703/1 "2025-12-26T11:42:21Z")

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Hi I’m new to solar panels and victron. Our Internet is provided by starlink.

When I look on the vrm it says offline. The only way to get it back online is to go to the general settings on the cerbo gx and reboot.

I thought this could be a wifi problem, even though wifi is fine for the rest of the house so I hardwired the cerbo to the router same situation works for 4/5 days then goes offline.

Any help please to keep the vrm/cerbo online?

Thanks

Sam

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**Author:** ![fredvduin](https://avatars.discourse-cdn.com/v4/letter/f/ed655f/32.png) [@fredvduin](https://community.victronenergy.com/u/fredvduin)\
**Post date:** [26 December 2025 12:38 UTC](https://community.victronenergy.com/t/cerbo-gx-offline/50703/2 "2025-12-26T12:38:38Z")

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There is a reboot option

 ![image](https://europe1.discourse-cdn.com/victron/original/3X/c/c/cc5141d85d62726c537b4c238281204bbea10ff3.png)

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**Author:** ![GUMPY](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/gumpy/32/8043_2.png) [@GUMPY](https://community.victronenergy.com/u/GUMPY)\
**Post date:** [26 December 2025 12:47 UTC](https://community.victronenergy.com/t/cerbo-gx-offline/50703/3 "2025-12-26T12:47:48Z")

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My RPi system is powered through a Sonoff WiFi switch.

It means I can set timers on an off as well as many other things. At present it’s on at 9am and off at 4pm to preserve battery capacity whilst there is not much solar.

If your system will restart from a power down then it might solve your problem.

> **[SV Safe Voltage WiFi Wireless Switch Module DIY Smart Home DC5V-24V CK |...](https://www.ebay.co.uk/itm/191992734165?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=gVVg5_8mTwG&sssrc=4429486&ssuid=-j9_XzLPQJS&stype=1&var=&widget_ver=artemis&media=COPY)**
>
> WiFi Characteristics. Support cloud OTA upgration. WiFi @ 2.4 GHz, supports WPA / WPA2 safe mode. Support setting max 8 single or repeat timing tasks each device. Built-in TR switch, balun, LNA, power amplifier and matching network.

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<div class="post-metadata">

**Author:** ![GUMPY](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/gumpy/32/8043_2.png) [@GUMPY](https://community.victronenergy.com/u/GUMPY)\
**Post date:** [26 December 2025 12:49 UTC](https://community.victronenergy.com/t/cerbo-gx-offline/50703/4 "2025-12-26T12:49:55Z")

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Just a thought you are using Victron cables aren’t you?

I had a lot of problems with non Victron usb cables causing drop out.

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**Author:** ![fredvduin](https://avatars.discourse-cdn.com/v4/letter/f/ed655f/32.png) [@fredvduin](https://community.victronenergy.com/u/fredvduin)\
**Post date:** [26 December 2025 15:54 UTC](https://community.victronenergy.com/t/cerbo-gx-offline/50703/5 "2025-12-26T15:54:53Z")

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Power off is not recommended, the SSD card can be corrupted

The change is little and it is better avoid power off all the time