# CCGX Quattro info keeps dropping out

**URL:** <https://community.victronenergy.com/t/ccgx-quattro-info-keeps-dropping-out/60619>\
**Category:** DIY\
**Tags:** ccgx\_color\_control, diy, cerbo-gx, quattro\
**Created:** [20 July 2026 03:19 UTC](https://community.victronenergy.com/t/ccgx-quattro-info-keeps-dropping-out/60619 "2026-07-20T03:19:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![yorky](https://avatars.discourse-cdn.com/v4/letter/y/d2c977/32.png) [@yorky](https://community.victronenergy.com/u/yorky)\
**Post date:** [20 July 2026 03:19 UTC](https://community.victronenergy.com/t/ccgx-quattro-info-keeps-dropping-out/60619/1 "2026-07-20T03:19:08Z")

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Hi Everyone,

I have a CCGX that loses connection with a Quattro 24/8000 (firmware 430) randomly, for up to 30 seconds at a time. It generally happens on average every few minutes.

The CCGX is on the latest firmware v3.55 20250403132010.

I’ve changed the CAT6 cable between the devices and tried the second port in each device.

A Cerbo GX connected to the same Quattro doesn’t drop out at all.

Any ideas?

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**Author:** ![nickdb](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/nickdb/32/51440_2.png) [@nickdb](https://community.victronenergy.com/u/nickdb)\
**Post date:** [20 July 2026 05:58 UTC](https://community.victronenergy.com/t/ccgx-quattro-info-keeps-dropping-out/60619/2 "2026-07-20T05:58:51Z")

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It is probably running out of resources, that is the most common issue with them, especially if any additional software (drivers, mods etc) is loaded.

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**Author:** ![lxonline](https://dub1.discourse-cdn.com/victron/user_avatar/community.victronenergy.com/lxonline/32/25567_2.png) [@lxonline](https://community.victronenergy.com/u/lxonline)\
**Post date:** [20 July 2026 13:51 UTC](https://community.victronenergy.com/t/ccgx-quattro-info-keeps-dropping-out/60619/3 "2026-07-20T13:51:29Z")

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Update the quattro, or roll back the ccgx to the same generation firmware
