Hi everyone,
I recently updated a installation to version v3.80-42. Unfortunately, I noticed that the Shelly 3EM is still not supported and is not being recognized by the Victron system.
The Shelly also failed to work / was not recognized in versions v3.80-36 and v3.80-39. The last version where everything worked completely fine without any issues was v3.80-14.
In my setup, the Shelly is used to transmit power and energy data for a heat pump.
Has anyone else encountered this issue, or is there a known workaround / upcoming fix?
Subject: [SOLVED] Shelly 3EM not recognized after v3.80-42 update – Manual re-add required
Hi everyone,
A quick report and solution regarding the Shelly 3EM on recent Venus OS builds (v3.80-36, v3.80-39, and v3.80-42):
Initially, after updating from v3.80-14 (where everything worked flawlessly), my Shelly 3EM was no longer detected by the system and stopped sending power data for my heat pump.
Update / Solution:
After testing back and forth across several versions, I found the fix:
After updating to v3.80-42, you need to manually re-add the Shelly 3EM in the Shelly integration settings.
Once re-added manually, the system immediately recognized it as a heat pump, and it was reachable and working again without any issues.
If your Shelly 3EM disappears or isn’t recognized after updating to v3.80-42, simply re-add it manually in the settings!
Yes, after manually adding the Shelly, it is immediately recognized, gets its old assignment as a heat pump back, and everything works as before. We will have to wait and see how well DESS actually takes the heating data into account in the winter.