Hi Victron Energy team,
We’ve reviewed your API documentation, and retrieving the list of alarms seems straightforward. However, we’re receiving an empty list "alarms": [], even though the portal shows multiple alarm logs for the specified user and site installations.
We’re using the following endpoint:
https://vrmapi.victronenergy.com/v2/installations/SITEID/alarms
Additionally, could you confirm if this is the correct endpoint for retrieving timestamps of alarm triggers? Or should we be using a different endpoint to access the data available on the web at:
https://vrm.victronenergy.com/installation/SITEID/alarmlogs
ps. The tags I chose for this question are likely incorrect. I didn’t find tags for generic queries related to the API and alarms.
Thanks for your help!