question

graychris2 avatar image
graychris2 asked

MPPT 150/70 Error code #38 - Input shutdown due to battery over-voltage

My system has been happily running well (without error) for 6 months - 1 week ago started throwing #38 errors (this seems to correspond to updating firmware) during the peak of the day.

The systems includes;

  • Cerbo GX v2.71
  • BMV-712 v4.07
  • MPPT 150/70 rev 2 v 3.07
  • 800Ah lithium battery cells managed by Daly 4S 250 (Cells are Balanced - BMS appears to be working correctly.)

I captured reports from MPPT after each error yesterday;

1:48 pm

Days ago

Date

Yield(Wh)

Max. PV power(W)

Max. PV voltage(V)

Min. battery voltage(V)

Max. battery voltage(V)

0

12/08/2021

980

771

23.59

12.43

14.52


1:57pm

Days ago

Date

Yield(Wh)

Max. PV power(W)

Max. PV voltage(V)

Min. battery voltage(V)

Max. battery voltage(V)

0

12/08/2021

10

559

22.34

12.49

13.79


2:09 pm

Days ago

Date

Yield(Wh)

Max. PV power(W)

Max. PV voltage(V)

Min. battery voltage(V)

Max. battery voltage(V)

0

12/08/2021

30

559

22.34

12.49

14.05


The battery voltage is set correctly - 12v

There is a secondary MPPT 100/20 - setup is consistent and error occurs with this connected or not.

Not sure why this would only start occurring only a week ago? has something changed in the firmware?


Any advice would be greatly appreciated.

error
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1 Answer
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi @gray.chris2 we'll contact you by email.

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