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nonop4 avatar image

Error on the VRM

Hello, I observe errors on the portal VRM, a solution ?

vrm remote console
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Please describe the error you are seeing.

More production/consumption than normal? Or is that much not possible?

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nonop4 answered ·

the error is as follows:

With 20 panels e 300w cc I can not produce 62.65 Kw in 1 hour!

Today the same at 8:00 PM while there is no sun ???

Has anyone ever had this problem?

The history of my consumption is complete false ...

Can you see my photos?

Consommation // Grid

Solaire // Solar


Sorry for my english i'm french


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I have seen something like this before with a Fronius inverter.

Also with firmware that was not current.

Can you please write the firmware versions for each of your devices, or post the VRM ID and I can have a look?

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nonop4 answered ·

Hello,

All devices have the latest updates


CCGX version :

BMV 700 :

Quattro version :

Fronius primo version:


VRM :

https://vrm.victronenergy.com/installation/16987/share/615a55a4


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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Thank you for reporting this. Now there are multiple cases with similar characteristics, I will prepare a little report and see if the engineers can find a fix.

Sorry there is nothing else I can do at this stage.

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OK thanks anyway

And here again this morning:

This bug report has now been submitted, I hope it is resolved soon.

Victron engineers may get in touch again if they need any more information.