Venus-GX running 2.11 - firmware files not found on detected USB

Question

question

digitmag asked Feb 14, '19

Hi,

Got my Venus-X with 2.11 firmware and would like to update to latest release.

Formatted an USB stick as FAT32 using W10, and copied latest venus-swu-ccgx.swu file

This is the only one file copied to root.

Venus-GX is showing the message when USB is inserted (USB port close to SD slot)

But when clicking on check update, got the message "no firmware found".

Does 2.11 fw have an issue and prevent from offline updating?

USB should be formatted under which format if not FAT32?

Venus GX - VGX firmware update

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Answer 1 · 2019-02-16T10:48:12Z

Guy Stewart (Victron Community Manager) answered · Feb 16, 2019 at 10:48 AM

Can you try the update with an SD card instead of the USB?

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Answer 2 · 2019-02-18T10:43:09Z

digitmag answered · Feb 18, 2019 at 10:43 AM

Hi Guy,

I started using an SD card, but mine is a large capacity one, and is not even recognized at mounting.

I successfully updated to 2.22 by going online, but this offline fw update process seems very critical as far as adequate media are concerned.

which media max size? which kind of formatting/block allocation, for SD and USB ?

1

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Guy Stewart (Victron Community Manager) ♦♦ commented · Feb 18, 2019 at 01:40 PM

I have had good success with 8GB FAT32 MicroSD cards.

In the USB port, I have had good success with a 'dumb' USB to microSD card adapter, using the same MicroSD card.

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