question

mysik avatar image

BMV-712 Smart not connecting after upgrade to 2.62

My system is setup to auto update. I've noticed that after recent update, my VenuxGX is no longer communicating with BMV-712 Smart.

VenusGX firmware is v2.62 (20210207162854)

BMV-712 Smart firmware is v4.03.

When I've reverted back to firmware to v2.60 (20200906142058) the devices can see each other without any problems, so it is definitely some bug in the latest firmware!


Firmware Update Issue
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4 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

First try to update the firmware of the BMV, the latest version is v4.05.

The auto update setting of the Venus only updates the Venus OS not other connected devices.

4 comments
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I don't think it is true. Auto update should work on all devices included in the documentation.

Victron documentation it says "Remote firmware update works with VE.Direct products: MPPT Solar Chargers, BMV Battery Monitor, Phoenix Inverters, and more."

Anyway, when I've checked for new firmware through VRM, it's not showing any update for BMV712, if there is an update available that must be another bug then :)


Read again what he wrote:

The auto update setting of the Venus only updates the Venus OS not other connected devices.

Also VRM remote firmware updates are initiated manually.

Remote firmware update ≠ auto-update.

Try to connect directly to the BMV with the VictronConnect App and look if there is an update.
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mysik avatar image mysik Matthias Lange - DE ♦ ·

Unfortunately that is another thing that stopped working correctly. I have the latest version of VictronConnect v5.38 (android OS 11), and it is not detecting BMV anymore. Location (GPS) is on, Bluetooth is on (and I see my device on the bluetooth list), but the app just see my VenusGX (there was no problem with this on the previous version of the app).

screenshot-20210212-190703-settings.jpg screenshot-20210212-190726.jpg

heinz0005 avatar image
heinz0005 answered ·

cerbo on 2.62 and 2.63 do not show the BMV 700, on 2.60 it works

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heinz0005 avatar image
heinz0005 answered ·

The firmware on BMV 700 is on the latest 3.11

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mysik avatar image
mysik answered ·

I've updated BMV-712 to the latest firmware (4.05) and Venux GX, still cant see BMV on 2.62 and 2.63 firmware version. It is working fine on 2.60.

Any idea when this bug will be fixed, cause it looks like there is couple of users that experiencing the same issue. Anyone from @Victron can comment on this?

Kind Regards

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