question

brmurray avatar image

Venus GX does not accept static IP gateway

Hello,


My Venus GX seemingly cannot accept a gateway when using a static (manual) IP address. I can enter the gateway, but it reverts to 0.0.0.0 when I click Return.


No problem entering Gateway...

1610402926959.png


...but it's not saved correctly.

1610403013184.png


I can the Venux GX at the Static IP via LAN directly and indirectly (through a switch). I can also access other remote nodes via a VPN service, but not the Venux GX. Thus while it could be a VPN problem, my first suspicion is the Venux GX gateway.


1610404968081.png


I'm relatively new with IP networking, so please let me know if I'm missing another possible solution.


Thanks,

Bryan

Venus GX - VGXTCP IP Networking
1610402926959.png (51.1 KiB)
1610403013184.png (66.8 KiB)
1610404968081.png (29.2 KiB)
2 |3000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

3 Answers
Ingo avatar image
Ingo answered ·

I think the problem is when you have both LAN and Wireless interfaces active. The default-gateway can only be set on one interface. If you currently connect to WiFi then you will have to disable it and connect to the LAN interface and then set it.

*Note that you need to be on the same subnet to do that as there is no default-gateway for the LAN interface and you might lose connectivity once the WiFi is disabled.

1 comment
2 |3000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

seb71 avatar image
seb71 answered ·

If you configure it normally (but with manually configured networking settings), does it work?


By normally I mean to use for gateway the LAN IP of your Internet router. And then see if VRM works.

1 comment
2 |3000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

I haven't tried that, but the problem seems to be that the VenusGX won't accept any IP address; it just reverts to 0. Interesting, I can enter static IP, just not the gateway.

markus avatar image
markus answered ·

In order to reach the VenusGX through your VPN tunnel, you must enter a gateway on your VenusGX (your VPN router)

What IP are you trying to enter as the gateway? 192.168.2.000? A gateway cannot have zeros in the last part of the IP address.

BR

2 comments
2 |3000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Hi Markus,

Understood; I won't post the gateway here, but the last group is not 000.

The problem is that when I enter the gateway (e.g. 192.168.2.yyy) and press enter, the VenuxGX does not accept the gateway and reverts to 000.000.000.000. This happens when connecting via VRM, LAN, and direct WiFi. Is this perhaps a bug?

Thanks,

Bryan

I just tried that out by myself, it was no problem setting a Gateway.


Another tipp that can work: Use DHCP and set a fixed lease for your VenusGX. (Venus GX is always getting the same IP then)

This can (most propably) be done on your router (if it does DHCP).

BR