question

Ingo avatar image
Ingo asked

Victron Community Manager - How do I see my Followed Posts?

Hello Guy,

I think I might be missing something but I am following a few posts and when I select the 'My Follows' dropdown selection it doesn't have any entries. Am I doing something wrong or is this option not available on the forum?

Regards,

Ingo


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4 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @Ingo,

So the short story is that you should use the My Combined Feed option, instead of the 'Follows'. That will show the questions you are following (among others).


I am now trying to convince the developer that My follows should include ALL follows, including question follows, and not just topics follows. I will report back if they agree to change it to do so.

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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

That's interesting, are you doing it here? Looks a bit different on your screen?

https://community.victronenergy.com/index.html?filters=myFollows

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Warwick Bruce Chapman avatar image
Warwick Bruce Chapman answered ·

I can confirm same issue:


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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

@warwick & @Ingo,

I tried to recreate the issue before I made an issue ticket.

Using a test account, I selected a new topic, followed it, and the results appeared.

Can you please follow the steps shown in this video and tell me what happens?

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Ingo avatar image Ingo commented ·

@Guy Stewart (Victron Community Manager) No, I select a post on the left hand side first and then after it opens I click on Follow.

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Ahh so these are just for individual questions. Could it be that there is no new activity in any of the questions you are following since you last visited them?

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If you go into your profile and click here on the 'My Subscriptions', you should be able to see and access all your follows.

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Ingo avatar image Ingo Guy Stewart (Victron Community Manager) ♦♦ commented ·

Yes, I see them now. It's a very odd place to go and look for this, it would be great to have them 'on-hand' so to speak in that initial drop down, just one click away instead of digging into the guts of your profile.

They are also strangely sorted with oldest first so I have to go all the way to the end to get to the latest ones.

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Agreed, I have just opened a ticket to see if it can be improved to perform as expected, i.e you follow a question, it shows up in your followed items list on the dashboard with all the sort features, etc ;)

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Ingo avatar image Ingo Guy Stewart (Victron Community Manager) ♦♦ commented ·

Correct, Yes. Also sorted from latest to oldest top down if possible please.

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marekp avatar image marekp Guy Stewart (Victron Community Manager) ♦♦ commented ·

I have the same problem.

I click on "FOLLOW" in the individual post.

But "My subscriptions" does not show it.

I clicked this "FOLLOW" button in many posts but "my subscriptions" are empty.

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It is OK.

Did not noticed that I have to choose "Questions".

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