Every now and again I have one of my blue tooth smart dongles not transmitting! I have to disconnect and reconnect to make it work, It’s always the same one. It’s connected to the older type of Victron MPPT that takes it’s power from the panels so at night it switches off. Any one know of a fix for this?
Yes the screen shot is from when this happened. Yes I can see the dongle but not the MPPT. When I select the dongle nothing happens, the hour timer just spins. Once I unplug the dongle and plug back in it all works fine again for a couple of days. I will try for another screen shot I’m not sure I can do the service report?
Hi,
The procedure to make a service report is described here:
https://www.victronenergy.com/live/victronconnect:start#how_to_create_a_victronconnect_service_report
Kind regards,
Thiemo van Engelen
Can you perhaps give the serial number and the firmware version of the MPPT?
This might help us in reproducing the problem.
Regards,
Thiemo van Engelen
It happened again today. I am unable to attach the service report. Do you have an email that I can try and send it to directly please.
